
Smithtown Nissan
St. James, NY
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2,859 Reviews of Smithtown Nissan
My Nissan Sentra Great car. My first experience with Nissan. Car was delivered on time. Sales people very helpful. Would recommend this dealership. Very smooth riding. Great car. My first experience with Nissan. Car was delivered on time. Sales people very helpful. Would recommend this dealership. Very smooth riding. Car has great featues. More
Lease Trade In I traded in my 2014 Altima and was given a good deal on a 2107 Rogue. Since the Altima was my first lease I was worried about the process of getting a I traded in my 2014 Altima and was given a good deal on a 2107 Rogue. Since the Altima was my first lease I was worried about the process of getting a new lease. I was in and out in about 2 hours, which was great. I am very happy with my experience and am enjoying my new car. More
Horrible customer service managers have attitudes Picked up new Altima at this dealership. Other than Keith the salesman the customer service is beyond horrible. First off I was looking around at othe Picked up new Altima at this dealership. Other than Keith the salesman the customer service is beyond horrible. First off I was looking around at other dealerships. Went to Garden City Nissan had pleasurable experience and salesman was quite accommodating. Dealership was going to throw in heated seats as an added deal but since I live very close to Smithtown figured I'd give them a shot. Met with Keith on Tues saw a left over 16 on the showroom floor Told him what Garden City would do for me he told me if he threw in the heated seats would we have a deal. I told him yes. Then came sales manager Joe who told me they couldn't because it was a leftover and dealership was losing money. OK. because I needed a car because my wife has medical issues and no longer can easily get in and out of her SUV I decided to take it. They immediately took it off the showroom floor. The next day my wife had gone to the dealer to pick up car. I was at work. They told her she was unable because I had to sign papers.again.Ok. they told her come back tomorrow morning at 9. We showed up at 9 not being seen till 945am. Saw car and it was filthy inside and out. Not detailed.? xxx. Told finance woman how displeased I am she just shrugged her shoulders and told me we can pull out of deal. Is this quality customer service? Asked to see manager. Again had to wait to see him. His attitude was just as the finance woman. He asked me what I can do for me. I told him I would never buy another vehicle from this dealership again. Bottom line stay away from this dealership More
Excellent we when there to return my wife car we where introduce to keith Horton who help us so much that we lease a new car he was excellent we when there to return my wife car we where introduce to keith Horton who help us so much that we lease a new car he was excellent More
Another Excellent Experience! We returned for our 3rd lease. At Smithtown Nissan it has always been a great experience. They were very helpful with meeting our wants and needs. We returned for our 3rd lease. At Smithtown Nissan it has always been a great experience. They were very helpful with meeting our wants and needs. Everyone from sales, insurance, finance, and service were excellent. More
Excellent assistance and very helpful great assistance with the costumes. Good explanation regarding getting a new vehicle. Was a good experience and very happy assistance and very helpful great assistance with the costumes. Good explanation regarding getting a new vehicle. Was a good experience and very happy for purchase. More
Very Satisfied Eddie and Tom were great. We're a returning Nissan customer. I was very satisfied with my purchase. I got the color and features I wanted in this veh Eddie and Tom were great. We're a returning Nissan customer. I was very satisfied with my purchase. I got the color and features I wanted in this vehicle More
very good service very good service very good service very good service very good service very good service very good service very good service very good servi service very good service very good service very good service very good service very good service very good service very good service very good service very good service More
Excellent. Made very easy Sales person Bob was very knowledgeable and pleasant. This Made it a great experience. Would highly recommend this dealership and sales associate and Sales person Bob was very knowledgeable and pleasant. This Made it a great experience. Would highly recommend this dealership and sales associate and definitely would purchase from here again More
Most Pleasant Experience I was treated with the utmost respect (which can be unusual when dealing directly with a female) I was presented with all my options on my lease expi I was treated with the utmost respect (which can be unusual when dealing directly with a female) I was presented with all my options on my lease expiration and I decided to lease a 2017 Nissan Sentra SL, This is my fourth lease with your dealership and by far the most easiest experience ever! I walked away a happy customer! More