
Smithtown Nissan
St. James, NY
Filter Reviews by Keyword
By Type
2,860 Reviews of Smithtown Nissan
Unexpected Pleasure Mike Reda you are hands down the best I have delt with in in 35 years. You worked hard to get me the deal I wanted and saw to even the smallest detail Mike Reda you are hands down the best I have delt with in in 35 years. You worked hard to get me the deal I wanted and saw to even the smallest detail. Brian in finance was also great! Thank you More
A very happy, non-stressful experience. Michael was very friendly and easy to deal with, professional and honest. I got the car that I wanted and I felt as if I made a good friend. Michael was very friendly and easy to deal with, professional and honest. I got the car that I wanted and I felt as if I made a good friend. More
Smooth and Professional Buying my new Nissan Rogue at Smithtown Nissan was by far, the easiest , most enjoyable purchase experience I have ever had ! Eddie and his team quick Buying my new Nissan Rogue at Smithtown Nissan was by far, the easiest , most enjoyable purchase experience I have ever had ! Eddie and his team quickly matched my needs with a model, and then smoothly walked with me through the purchase process ! No muss , no fuss !! I would recommend Smithtown Nissan to anyone looking for a smooth , professional car buying experience . More
Great Experience Andrey was super friendly and easy to work with. He made the buying process as simple as possible and gave me a great deal! Would absolutely recomme Andrey was super friendly and easy to work with. He made the buying process as simple as possible and gave me a great deal! Would absolutely recommend! More
Felt like home Best place to buy a car they went to the limits of helping and got the car I wanted in and out with new car under 3 hours love that palce Best place to buy a car they went to the limits of helping and got the car I wanted in and out with new car under 3 hours love that palce More
Very helpful and accommodating This dealership in smithtown was the only one I acting felt I was being treated right by the sales rep (mike reda). He took the time out to make sure This dealership in smithtown was the only one I acting felt I was being treated right by the sales rep (mike reda). He took the time out to make sure I was satisfied with my lease. I went to 6 or more dealers before I signed with smithtown during a 4 year process of getting the deal I wanted in my price range. I highly recommend my family and friends to him if they would be looking for a new car. Allie in finance was also very pleasant and explanatory with everything I was signing as well. So thank you smithtown Nissan for helping me get into a new car that I'm satisfied with. More
Excellent experience with a knowledgeable salesperson. This is the third time I have leased a Nissan from this dealership, and again they outdid themselves. Salesperson Matthew Nce (he is one of the newes This is the third time I have leased a Nissan from this dealership, and again they outdid themselves. Salesperson Matthew Nce (he is one of the newest salesmen) was friendly, knowledgeable and willing to spend time explaining everything. He will be an asset to this dealership. Joe Urso, who was the salesperson the first two times I leased, made a point of stopping by Matthew's desk to say hello and offer assistance if necessary. Thank you, Matthew, for a great experience. More
Not pushy very helpful Matt NYC was very helpful to get me into my new car. He wasn't pushy and listened to my needs. I went in to browse for a new car while I was having Matt NYC was very helpful to get me into my new car. He wasn't pushy and listened to my needs. I went in to browse for a new car while I was having my tire repaired. I didn't think I would be driving it home the very same day. Love the color storm blue More
Unprofessional, dishonest, no professional courtesy at all I leased a car back in the beginning of August and traded in the car I had at the time. Upon trade in, my car still had money on the loan was was to b I leased a car back in the beginning of August and traded in the car I had at the time. Upon trade in, my car still had money on the loan was was to be paid off. Cut to the end of August, and only a monthly payment was made on the loan. When I called them on it, they said it was because they don't own all the cars on the lot and needed to wait for money to come in to pay off the loan, etc. I was told the loan would be taken care of next month. It's now Oct. 5th and the loan is 7 days past due. No payment was made AT ALL! Ive called multiple times in the last week, only to be lied to and basically ignored. My salesman Tom Sweeney did take a few calls, but basically said "its not him." I was put in touch with Ed O' Donahue, who has not returned ANY of my calls! Even when I call the front desk I'm constantly told that people aren't available, or they don't know their extensions or emails. This is been going on for 2 months and is completely unacceptable! The loan needs to be paid in full for the car that is in THEIR possession. Ive talked to multiple friends and dealers about what is happening, and every single one of them has told me that this is not how a dealership should handle things, that the loan should have been paid in full. Ive filed a complaint with the BBB and have my lawyer now involved. DON'T EVER GO HERE!! They're more interested in making a sale and getting you to give them a 10 on their survey than following through on their end of the bargain. Really pissed I actually gave them a good review prior to all this xx. Absolutely awful. More
Great Sales Experience! This is our second car from Smithtown Nissan. We leased both times and felt taken care of each time. We dealt mainly with Joe Urso who is one of the S This is our second car from Smithtown Nissan. We leased both times and felt taken care of each time. We dealt mainly with Joe Urso who is one of the Sales Managers. He provided us with a great experience and we look forward to leasing again with them. I would reccomend this dealership to anyone! Thank you Smithtown Nissan. More