
Smithtown Nissan
St. James, NY
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2,860 Reviews of Smithtown Nissan
They found what I needed with no hassle Well prepared, Social, tentative, helpful, & friendly. Could of focused more on the customer then issues at home or the whole sales team on n off focu Well prepared, Social, tentative, helpful, & friendly. Could of focused more on the customer then issues at home or the whole sales team on n off focusing on fantasy football. More
Great dealership I am a repeat customer. This is my 4th Nissan. Today I am the proud owner of a 2015 rogue. My salesman Bob Mitchell went over and above to explain t I am a repeat customer. This is my 4th Nissan. Today I am the proud owner of a 2015 rogue. My salesman Bob Mitchell went over and above to explain the Rogue got me the best deal. Extremely satisfied. I recommend Anyone looking for a great car to use smithtown Nissan. From Alli in finance to the manager Joe Urso. Helpful accommodating just a great experience talking with them. More
Great experience! Smithtown nissan was very helpful and caring. They worked with me to find the best deal, features, and pricing options! They were not pushy at all and Smithtown nissan was very helpful and caring. They worked with me to find the best deal, features, and pricing options! They were not pushy at all and very friendly!! I had a great experience and would recommend it to others. Tom was excellent to work with and he did a great job helping me purchase my new car!! More
Unexpected Purchase Walked in to test drive & check out prices, left with great deals on 2 Nissans. This is the 3rd Nissan that we purchased from this dealer. Walked in to test drive & check out prices, left with great deals on 2 Nissans. This is the 3rd Nissan that we purchased from this dealer. More
Fraudulent, they lie, never delivered car, KEPT DEPOSIT I tried to purchase a new car in Sept. 2015, paid a 1500 deposit, they promised 4 wk delivery and the car never arrived, They REFUSED to give me my d I tried to purchase a new car in Sept. 2015, paid a 1500 deposit, they promised 4 wk delivery and the car never arrived, They REFUSED to give me my deposit back! It is now the middle of September and they keep pushing the car arrival date till October if that, and the 2015 I purchased was never available and they refused to give me my deposit back and tried to give me another car. The General Sales Manager Ed O'Donohue was extremely rude and abusive on the phone, lied about all the changes they made to the contract we signed, refused to return the money and honor the contract, attempted to substitute a different car, and his salesmen, Tyler Hirt, lied to me and to his Boss, Ed, regarding his promises for the arrival of the car, and that he had at one time agreed to return the deposit then lied about ever having said that. They are crooks, NEVER leave a deposit of ANY kind...I managed to get my money back after taking drastic measures I cannot mention here. Tyler Hirt, the salesman, made at least FOUR additional changes to the original contract and lied about these to me and to the company. The car I bought was never ordered, never existed, and four months later they still refused to return my deposit. Find another dealer, they are extremely rude, dishonest and crooks. More
Great Experience! Overall great experience. Tom was extremely friendly, helpful and professional. He made buying my first new car easy and painless. I would highly reco Overall great experience. Tom was extremely friendly, helpful and professional. He made buying my first new car easy and painless. I would highly recommend Smithtown Nissan to anyone. More
No Surprises, smooth deal from beginning to end. I am the kind of buyer that hates being 'sold', in the past I have left other dealerships due to the double- speak and hyperbole and the feeling of ov I am the kind of buyer that hates being 'sold', in the past I have left other dealerships due to the double- speak and hyperbole and the feeling of over-the-top selling. Mike Fariello was straight forward from the beginning. He was professional and informative, he listened and was quick to answer all of our questions. The paperwork was complete and the finance person was very patient in answering our questions and explaining the details. Best of all, the deal closed as it was presented. More
No hassle shopping At Smithtown Nissan, they take you seriously and give you their bottom line. The transaction was painless and they didn't try to sell you on anything. At Smithtown Nissan, they take you seriously and give you their bottom line. The transaction was painless and they didn't try to sell you on anything. I went in to put a down payment on a car and drove home that very afternoon. The sales staff is wonderful. I had the pleasure of dealing with Danny and Bob. More
Altima 2015_Mark This dealership came highly recommended. Professional ,very friendly and helpful Great experience in the purchase of new car Definitely will advise This dealership came highly recommended. Professional ,very friendly and helpful Great experience in the purchase of new car Definitely will advise to contact SSA/Smithtown More
Excellent experience in the purchase of our new car Wonderful!!!! We knew what we wanted. Tom Sweeney took care of everything and was AWESOME!! We will be back to see Tom for our next vehicle. Wonderful!!!! We knew what we wanted. Tom Sweeney took care of everything and was AWESOME!! We will be back to see Tom for our next vehicle. More