
Smithtown Nissan
St. James, NY
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2,861 Reviews of Smithtown Nissan
It was not my intention to buy a Nissan Altima. We looked at several cars, even test drove a few before landing at Smithtown Nissan. The moment we walked in the door, Jorge Cordero walked up to us, shook our at several cars, even test drove a few before landing at Smithtown Nissan. The moment we walked in the door, Jorge Cordero walked up to us, shook our hands and introduced himself. He was warm and friendly and put me at ease as though he was an old friend. After asking us what we were looking for, he proceeded to show us the 2013 Altima. I had a lot of questions and concerns and he took each one seriously and patiently answered each one. I should add that I haven't bought a car since the Mets and Yankees were in the World Series - this was a big event for me! After test driving the car, we talked some more. Jorge was extremely knowledgable and considerate. We shared stories and laughs and before I knew it 2 hours had passed. It was quite a pleasant experience. Oh and he sold me the car. Jorge's helpfulness did not end there though. Picked the car up yesterday and he took his time to show me every annemity on the car and how it worked. He asked if we had any questions and made sure I was comfortable with the purchase. I did not feel rushed in any way. He even washed the sticky tape from the label off the window! He is thorough! The car is beautiful inside and out and I am very happy with it. Who know i would be happy with a car that initially I wasn't even interested in. If you're looking to buy or lease a new car, I recommend you go to Smithtown Nissan and ask for my friend Jorge. He'll take care of you. More
Return customer for 3yrs amazing customer service and deals. Satisfied always. Joe urso and his sales team are great and always get me the best car and deals. I am dedicated to smithtown nissan. Will in deals. Satisfied always. Joe urso and his sales team are great and always get me the best car and deals. I am dedicated to smithtown nissan. Will in finance was so great and a huge help and my sales guy mike was great as well More
My wife and son are delighted with the car but to me the final process left a sour taste in my mouth as the experience was great right up to the time I met with finance manager. Sales manager and sales cons final process left a sour taste in my mouth as the experience was great right up to the time I met with finance manager. Sales manager and sales consultant informed me of no money down deal but never did i expect the additional cap cost reduction and bank fees associated with this lease. So i was shocked that when i met with Ali, the requested amount was $1700 more than expected. This should have been told to me upfront and I'm upset that i let them get away with this. I'm considering calling the Better Business Bureau to issue a complaint because I sense this may be against the law. I've leased three other cars in the past, VW, Dodge and Honda and never did i ever get blindsided like i did yesterday. I hate to hold this against Nissan but i will probably never buy another Nissan in my life if this is the type of dealers that represents you. Sean Moran More
My experience at Nissan was a good one! Andrey was very helpful and knowledgeable. I now have 2 Nissan vehicles and I am sure I will be returning again in the future. helpful and knowledgeable. I now have 2 Nissan vehicles and I am sure I will be returning again in the future. More
overall, i always have a fabulous experience with smithtown nissan. they go above and beyond. i would highly recommend and the staff is always pleasant :) smithtown nissan. they go above and beyond. i would highly recommend and the staff is always pleasant :) More
it was a great experience, i got the explanations and the car i needed. the employee was very helpful in purchasing this nissan pathfinder. thank you. car i needed. the employee was very helpful in purchasing this nissan pathfinder. thank you. More
We were so pleased and grateful for the wonderful service we received from salesman Greg Ammann. He was very professional and helped us the find the exact car we wanted. He went above and beyond to make su we received from salesman Greg Ammann. He was very professional and helped us the find the exact car we wanted. He went above and beyond to make sure we received the best of service. We love our beautiful X-Terra and will highly reccommend Greg to all of our friends/family for their next Nissan car! Thank you to Greg and Craig Fina for excellent service as usual from Smithtown Nissan! It's the only dealer we will use..All the best, John and Sue Brennan. More
Great all around ...thank you for keeping us in the Nissan family! The dealers and finance department are aces and the best around. No gimmicks...just the truth from this dealership. Nissan family! The dealers and finance department are aces and the best around. No gimmicks...just the truth from this dealership. More
As usual, we had a wonderful experience at Nissan. This our third car from Smithtown Nissan. Our son and daughter have both also purchased cars here. We trust Joe Urso completely. He has always been upfro our third car from Smithtown Nissan. Our son and daughter have both also purchased cars here. We trust Joe Urso completely. He has always been upfront and fair with us. We also leave completely satisfied and happy with our new vehicle. Will was also very helpful and explained all the financing to us. TJ our sales rep was wonderful. He was very knowledgable and helpful with a great personality. All in all, a great experience. Our next vehicle will definately be from Nissan Smithtown. We highly recommend this dealership. More
I had a very good experience at Smithtown Nissan. The Salesmen Jorge Cordero was very knowledgeable, therefore the process of the new lease was efficient ensuring that within a few hours, I had a 2013 A Salesmen Jorge Cordero was very knowledgeable, therefore the process of the new lease was efficient ensuring that within a few hours, I had a 2013 Altima in my driveway, This rating of 5 is well deserved due to the service I received from Mr. Cordero and his staff. Thank you, Mrs. Eleanor Oliver More