Smithtown Nissan
St. James, NY
Filter Reviews by Keyword
By Type
2,894 Reviews of Smithtown Nissan
We just wanted to thank Jeff again for being an honest and down to earth salesman! He took the time and expressed different options and worked closely with us on the option we choose. His honesty in l and down to earth salesman! He took the time and expressed different options and worked closely with us on the option we choose. His honesty in life, Nissan and insurance are truly impecible characteristic's which is in this day and age is hard to come by. Again, thank you, Jeff! We will recommend you to our family & friends. Mary Ellen & Ashley More
Will Alicea was a courteous and efficient salesperson. He offfered me a great price on a lease for a Maxima and delivered the exact car I had requested. I highly recommend this dealership for their awesome s offfered me a great price on a lease for a Maxima and delivered the exact car I had requested. I highly recommend this dealership for their awesome sales team, great service, and no annoying sales pitches. More
Al was great to work with. We had a seemingly good experience leasing the car. Took home the car that day. Looked great, Al was professional and helped me work out what we needed to take the car. experience leasing the car. Took home the car that day. Looked great, Al was professional and helped me work out what we needed to take the car. More
Joe Urso helped make my car buying experience the best it could possibly be. He found me the car that I was looking for in a price that I could afford. could possibly be. He found me the car that I was looking for in a price that I could afford. More
I couldn't have had a more pleasurable experience than the one I had at Smithtown Nissan...Jorge Cordero was funny and informative and made what can be a stressful experience into a wonderul one. I highly the one I had at Smithtown Nissan...Jorge Cordero was funny and informative and made what can be a stressful experience into a wonderul one. I highly recommend this dealership and especially the expertise and friendliness of Jorge Cordero. More
Local Dealer with good track record. This is the second vehicle I have purchased without any headaces. I would recommend this dealer to anybody interested in purchasing a vechile. vehicle I have purchased without any headaces. I would recommend this dealer to anybody interested in purchasing a vechile. More
Joe answered all my questions honestly. He was very personable and helpful. I stated I didn't want to go back and forth with pricing. He was upfront and we sealed a deal in a short time. personable and helpful. I stated I didn't want to go back and forth with pricing. He was upfront and we sealed a deal in a short time. More
Working with Mike Critelli and Greg (Manager) when I purchased my 2010 Nissan Frontier (used with 10,000 miles) was overall a positive experience; however there are some things they could have been impr purchased my 2010 Nissan Frontier (used with 10,000 miles) was overall a positive experience; however there are some things they could have been improved upon. I wanted a great deal on the vehicle and they worked with me to get the vehicle down to a great price. They knocked off the $605 transportation fee after a brief discussion about why that charge should be removed. Although we did not trade in our old car, they gave us a good value for the trade in - sight unseen. That was nice. The dealership could have room for improvement. When we were negotiating the price, there was a lot of back and forth between Mike, our salesman, and his managers. Although that is probably a sales strategy, it would be better if the salesperson could have some authority to negotiate without going to management. It is important to note, the back and forth is not necessarily the salesman’s fault, but perhaps a bottleneck between the sale team and management. Also, when we picked up the vehicle, it took about 2 hours to finish the financing paperwork. I would have liked the paperwork to be completed before we got to the dealership. It is important to me NOT to have buyer's remorse when making sizable purchases. I feel I got a great deal and would certainly purchase another vehicle from Nissan of Smithtown (St. James, Long Island, NY). I would be loyal to Mike and Greg if/when I purchase another vehicle because they were flexible and fit my budget. More











