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Smithtown Nissan

St. James, NY

4.8
2,861 Reviews

926 Middle Country Rd

St. James, NY

11780

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2,861 Reviews of Smithtown Nissan

April 01, 2019

We traded in our 2016 Rough lease for 2019 Roug Bob Mitchell made our experience very positive. The length of time the whole transaction took was shorter than we expected and Bob made sure we were More

by Sverd. Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Mitchell, Will Alicea
May 09, 2019 -

Smithtown Nissan responded

Sverd. Barbara, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 01, 2019

Very Trustworthy I just had a pretty terrible experience with buying a car at another dealership where the salesperson was completely disingenuous. (I actually caught More

by Jargirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Ramirez, Maggie Trofa
May 09, 2019 -

Smithtown Nissan responded

Jargirl, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 01, 2019

I had an amazing experience overall at this dealership. My salesperson Kenny Koos was very straight forward. He worked with me given my individual needs. He gave me a great offer and I drove away in a new c More

by carolinefusco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Koos
May 09, 2019 -

Smithtown Nissan responded

Carolinefusco, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2019

Easy great expo Great easy experience effortless and thorough covered everything salesman was great selected vehicle worked everything out explained everything was fa More

by aba8188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niko Rowland
March 28, 2019

Excellent They had the car that I wanted with all the options I expected its was a fast and easy transaction approval was fast they worked with me to get at the More

by Warren4$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Brown, Sarah Casey, Andy Lisske, Courtney Gallagher
March 27, 2019

Car buying made easy by Joe Urso and Ken Koos. The greatest car buying experience I've ever experienced. Joe Urso and Ken Koos are the people too see at Smithtown Nissan. They made the car buying e More

by Greg DiPenta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Urso, Kenneth Koos
March 27, 2019

The Patience of A Saint Embarrassed to say my credit is not the best.......Joe Urso, Ken Koos and Sarah Casey worked their tails off to make it happen. They spent hours maki More

by KW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Urso, Kenneth Koos, Sarah Casey
March 26, 2019

Another new Titan at Smithtown Nissan! I have been leasing and buying at this dealership for over 15 years. Best Nissan dealership on the island! I have been dealing with Gregg Aamann for s More

by serp04ss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matty Brown, Joseph Urso, Greg Ammann
March 26, 2019

Robert Pucci is a disrespectful person This guy is extremely disrespectful. You might as well walk away when he comes to the sales persons desk. Nothing but insults from the moment he sat More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Pucci
Mar 28, 2019 -

Smithtown Nissan responded

Hello, We are sorry that you had an unpleasant experience at Smithtown Nissan. I understand you already purchased a vehicle from a different dealership but if you have the time I would like to speak about what happened so I can try and understand more about the situation. You can reach me at (631)361-9696 ext. 207. Thank you, Kerry Cohen Owner Loyalty Manager Smithtown Nissan

Apr 05, 2019 -

Smithtown Nissan responded

Hello, We are sorry that you had an unpleasant experience at Smithtown Nissan. I understand you already purchased a vehicle from a different dealership but if you have the time I would like to speak about what happened so I can try and understand more about the situation. You can reach me at (631)361-9696 ext. 207. Thank you, Kerry Cohen Owner Loyalty Manager Smithtown Nissan

March 25, 2019

excellence Very satisfied with everyone at the dealership. The only problem I had was with myself, I should have notice there was no floor mats. Should have requ More

by Lucky123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Urso, Kenneth Koos
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