
Smithtown Nissan
St. James, NY
Filter Reviews by Keyword
By Type
2,861 Reviews of Smithtown Nissan
LIARS! When I leased my 2018 Rogue they told me the DMV fee was $300. That’s what DMV charges them and if my registration was less that DMV would send me a r When I leased my 2018 Rogue they told me the DMV fee was $300. That’s what DMV charges them and if my registration was less that DMV would send me a refund. After 3 month and no refund for my $241 registration I called the dealership and another person told me the same story. That the DMV can wait 90 days before issuing the refund. After another 2 weeks I contacted DMV and told me that if the dealership charged me more then they owe me the refund. So I called the dealership and they said they would get me the check. Now 3 days later Smithtown Nissan calls me and says my registration fee was only $241.50 and that’s what they charged. It’s clearly obvious this is a scam they are running there because my salesman Gregg and another man from the dealership told me the same exact story 3 months apart. Now all the sudden they didn’t charge me that! The salesman told me they sold 80 Rogues that month. Do the math 80x50= 4000! That’s a big money SCAM. And that’s only on Rogue sales! Anyway when I carefully looked over my paperwork I see they covered their xxxxx. I should’ve been more diligent in looking over it at the time of purchase. So now I’m out $58 and the lying xxxxxxxx make more money! This dealership is a TOTAL DISGRACE! I will never purchase another vehicle from here again and wouldn’t recommend SMITHTOWN NISSAN to anyone! LIARS AND THIEVES! And let me be clear this isn’t just about $58.50. This is about being lied to and scammed by this business! More
Job well done Salesman Daniel was attentive and professional. He worked hard to meet my needs. Once he showed me the showroom Altima, I said i did not need all of Salesman Daniel was attentive and professional. He worked hard to meet my needs. Once he showed me the showroom Altima, I said i did not need all of the items that came with that one, He found me a more basic less loaded model that i am very happy with. More
Amazing Experience! My finance and myself had a great experience at this dealership. At no point were we pressured to buy or make a quick decision. Peter and Will were so My finance and myself had a great experience at this dealership. At no point were we pressured to buy or make a quick decision. Peter and Will were so great at running numbers and options to meet my needs and to allow us to determine which vehicle would be best for us. I would and will highly recommend this dealership to anyone. Thank you for your time and amazing service. More
Customer Service Dustin was super helpful and worked hard to get us what we needed!! Joe from insurance was also very nice and a pleasure to work with! They both reall Dustin was super helpful and worked hard to get us what we needed!! Joe from insurance was also very nice and a pleasure to work with! They both really made being there as simple as possible. More
Nissan finance problem I would like to thank you for all your help.i love my rogue, best experience ever great salesman ,very happy with Nissan dealership.i will be back. I would like to thank you for all your help.i love my rogue, best experience ever great salesman ,very happy with Nissan dealership.i will be back. More
Had a great experience with Dustin Having Dustin help us was a great experience. He was very helpful and knowledgeable about the car we purchase. I would recommend Dustin to anybody loo Having Dustin help us was a great experience. He was very helpful and knowledgeable about the car we purchase. I would recommend Dustin to anybody looking to buy a car from smithtown Nissan More
Quick easy and friendly Joe and Kenny were very helpful. I went there while we were in a lease at a competitor. They were able to get us out of the lease and in a new car in Joe and Kenny were very helpful. I went there while we were in a lease at a competitor. They were able to get us out of the lease and in a new car in a day. Thanks for the help More
Excellent experience ! Just leased a vehicle through Smithtown Nissan. Peter S. in sales was great!! Very knowledgeable and thorough. Peter addressed all of my needs. Allie Just leased a vehicle through Smithtown Nissan. Peter S. in sales was great!! Very knowledgeable and thorough. Peter addressed all of my needs. Allie in finance made the process seamless. I would recommend this dealership without reservation. More
Great Experience at Smithtown Nissan The Nissan SL AWD Rogue is our 5th purchase with Smithtown Nissan. We like when Matt Brown is our salesperson. He is very knowledgeable on all of th The Nissan SL AWD Rogue is our 5th purchase with Smithtown Nissan. We like when Matt Brown is our salesperson. He is very knowledgeable on all of the Nissan cars and SUV's. Matt is helpful with all our questions, very patient and always professional and we know that he and Joseph Urso, the General Sales Manager at Smithtown Nissan always get us the best deal possible. Another great place at Smithtown Nissan is there service department. Jim Fern usually helps me. I never have to wait to be helped. The service department is also professional, helpful, always answers all my questions and services our cars in a timely fashion. Matt Brown, Joe Urso and Jim Fern all help to make my Nissan Experience Great. They are always happy to see you and help you with any questions in a nice, friendly and professional manner. More
Excellent Experience As Always This will be the 4th car I have gotten from Smithtown Nissan. I always go back to see Joe Urso because he always give me a good deal and makes the exp This will be the 4th car I have gotten from Smithtown Nissan. I always go back to see Joe Urso because he always give me a good deal and makes the experience smooth, quick and easy. This time Joe hooked me up with the salesman Kenny who worked with Joe to get us setup with a great deal in minutes. I can't recommend Smithtown Nissan enough. More