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Smithtown Nissan

St. James, NY

4.7
2,806 Reviews

926 Middle Country Rd

St. James, NY

11780

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2,806 Reviews of Smithtown Nissan

December 15, 2023

We came in for oil changes on 2 cars and the price had gone up about $40 in several months. We’re disappointed by this increase especially when we got home and found an advertisement from another car dea More

by cpitkewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Lisske
December 12, 2023

Older place was better but the service is still the same excellent thank you very much More

by bobbiggs23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fern
December 01, 2023

Nicest staff I ever had experienced at a dealership. Very willing to go the extra mile to meet your needs. More

by angelamia2k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alli Rollero, Sean Kearney
November 22, 2023

Alfredo our salesman was extremely helpful and courteous. Bobby, the manager went out of his way to make sure my wife was very happy with her new Murano. All the staff we dealt with at the dealership were gr More

by Sal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Deida
November 22, 2023

Nice people always help and accommodate customers would highly recommend this dealership to all people More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Lisske, Jim Fern
November 14, 2023

Great job explaining everything. Make you feel like they care about you. The best group More

by dra_gonzalez02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
No one is here
November 14, 2023

Salesman was a good guy but I was annoyed that I was hot with 175 dollar charge I wasn’t made aware of beforehand. I let the salesman know and never heard back. It’s bad enough they charge you 300 dollars t More

by Jewellee107
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Samantha Klaus
Nov 14, 2023 -

Smithtown Nissan responded

Hello and thank you for taking the time to write this review and allowing us to explain these charges. The $300 fee is what Nissan Corporate charges for a lease buy out and it is pre written on every contract and the $175 is a documentation fee that is on all automobile purchases (NYS recently changed this from $75 to $175). These are not fees imposed by Smithtown Nissan and unfortunately, we do not have the authority to remove them. Please feel free to reach out to me with any additional questions. Thank you, Tammy Groody Owner Loyalty Manager Tammyg@smithtownnissan.com

November 01, 2023

As long as you don’t use my last name, for my security reasons:: had a great experience on 10-31-23. William is a very knowledgeable sales agent, it was a pleasure working with him . Honesty was very refr More

by garykulich2075
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William
October 31, 2023

After a weekend of visiting every dealership in smithtown. Smithtown Nissan is the Friendliest and most professional dealership around. My salesman Marc was very direct and was not pushy at all. More

by shagemo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc, Raphael
October 30, 2023

I had a good experience. Mike and Omar were friendly and knowledgeable. They listened to my needs and successfully found the perfect car for me. More

by Operaaddict926
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike, Omar
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