Smithtown Nissan

Horrible at returning calls I uisually dont do this but I am having a horrioble time getting answer to a payment made. The follow up of the few people I have spoken to over the I uisually dont do this but I am having a horrioble time getting answer to a payment made. The follow up of the few people I have spoken to over the last month and a half just do not call back with the informastion needeed. it has been two weeks with the last person , Justin and I have left several messages for him during this time. I would never buy another car from this deaslership and would never recommend them as well. I just don't understand thsi lack of custmer service. More

The best dealership ever Joe, sales manager and Pete, our salesman were superb. Sale was smooth, we got the exact car we wanted and we went home really happy. Joe, sales manager and Pete, our salesman were superb. Sale was smooth, we got the exact car we wanted and we went home really happy. More

bought my first brand new car Today I went to Nissan and had an extremely knowledgeable salesman named Kenny Koos ! He helped me pick out a my first New car ! I purchased a 2017 Today I went to Nissan and had an extremely knowledgeable salesman named Kenny Koos ! He helped me pick out a my first New car ! I purchased a 2017 Nissan Alitima ! More

Awesome experience from Matt brown Matt brown was a great saleman. Definitely earned future business. Nissan smithtown was great too. In and out with no issues pretty quickly. Great exp Matt brown was a great saleman. Definitely earned future business. Nissan smithtown was great too. In and out with no issues pretty quickly. Great experience. More

Poor after sale experience I leased a Nissan Pathfinder in December 2017 from Smithtown Nissan. I'm only giving one star because the car is great, service after the sale has be I leased a Nissan Pathfinder in December 2017 from Smithtown Nissan. I'm only giving one star because the car is great, service after the sale has been unacceptable. This is our 4th consecutive Nissan i've leased from this Dealership. In December, we had an Altima that we were turning-in which was due to expire in 3 or so months. As I sit here today, on April 17th, the 3 remaining lease payments for the turned in Altima are still unpaid by Smithtown Nissan and i'm currently having debt collectors call my home for payment. I received an end of lease liability statement from Nissan on 3 occasions and I reached out to my salesperson at Smithtown for it to be rectified. January, Feb 6th and March 24th. Each call to the salesperson, he advised to send him a photo via text of the statement from Nissan requesting payment. As a result, each time I was told "i'm all good" or "its taken care of" or "You're good, don't worry about it".. Once again, here I sit in April, still waiting for my old lease to be paid since December. Its super frustrating, as a consumer when the terms of old lease payment are in the contract, that I have to take time out of my day to chase down Smithtown Nissan to pay off the car I turned in back in December. I've been a returning customer to this dealership for 4 straight Nissans, I will no longer go to this Dealership as the level of service I've received are unacceptable. Please be cautious when turning-in a car early for a new lease. More

Will Be Back! Ask for Danny!!! He was attentive, knowledgable, and honest. It was a pleasure doing business with him. Great Service! Great Price! Hassle Free! W Ask for Danny!!! He was attentive, knowledgable, and honest. It was a pleasure doing business with him. Great Service! Great Price! Hassle Free! Will Be Back!!! More

Our Experience With Danny Gomez Danny Gomez was our sales rep. He was very informative, polite, and patient with us. He explained everything about our new Rogue "The Snow Machine", Danny Gomez was our sales rep. He was very informative, polite, and patient with us. He explained everything about our new Rogue "The Snow Machine", and helped us to feel comfortable and secure. I would recommend Smithtown Nissan to anyone that inquired. Sincerely, Mr. and Mrs. Robert White Northport More

Extraordinary Service from Danny Gomez Danny is very knowledgeable , polite and client friendly, so much so, that I went back to him for my second lease and even recommended a friend who al Danny is very knowledgeable , polite and client friendly, so much so, that I went back to him for my second lease and even recommended a friend who also purchased. He never forgets that you are the purchaser, he takes the time to listen and find out what you need in a vehicle,and does all he can do to make it all work out. He is a pleasure to work with , I was fortunate to meet him 3 years ago and more fortunate to have him help me again. Thank you Danny, Susan Santagata More

GREAT experience Excellent service from beginning to end. Made offers that was GREAT! Went through everything is simple language & was able to negotiate deals! Answere Excellent service from beginning to end. Made offers that was GREAT! Went through everything is simple language & was able to negotiate deals! Answered all my questions to the fullest. Went the extra mile to my satisfaction More

Very easy fair transaction This is my 5th i got from smithtown nissan. As always everybody is friendly and courteous. The salesman Matty Brown was a gentleman, very knowledgeabl This is my 5th i got from smithtown nissan. As always everybody is friendly and courteous. The salesman Matty Brown was a gentleman, very knowledgeable and upfront about all issues. The deal itself was very fair. Youre not going to get any car for nothing. The dealership needs to make money to pay employees who work hard. The best you can hope for is a fair honest deal which is what ive always gotten from this dealership. More