Smithtown Volkswagen - Service Center

Justin is my Technician and he is the best - can’t explain how much he helped me and how professional he is. Best experience I have ever had with a dealership or any mechanic in my life. He went out o explain how much he helped me and how professional he is. Best experience I have ever had with a dealership or any mechanic in my life. He went out of his way to fix my car. Awesome! More

During the work, I received updates on the status of my atlas. We are always happy bringing our car into your dealership atlas. We are always happy bringing our car into your dealership More

Excellent service department. Really easy to make an appointment and they finished the work when they said they would. Really easy to make an appointment and they finished the work when they said they would. More

Quick and easy to work with my car was done quickly and was kept in the loop with the progress was kept in the loop with the progress More

Giving a 4-star and not 5-star rating because I had to bring my car back after there was an issue with a repair that they did with a part that was on recall. Vincent was great though and made sure I was t bring my car back after there was an issue with a repair that they did with a part that was on recall. Vincent was great though and made sure I was taken care of. More

Very impressed with Vincent in your Service department. Not Impressed with credit card fees! Should be waived for repairs over $500 Not Impressed with credit card fees! Should be waived for repairs over $500 More

Working with Noah is always a seamless experience. Smithtown VW took the time to work out and explain the problem with my car Smithtown VW took the time to work out and explain the problem with my car More

Noah did a great job keeping me informed about the status of my car and what to expect next. Some problems arose with the repair and did everything he could to ease the situation on my end. Four stars for th of my car and what to expect next. Some problems arose with the repair and did everything he could to ease the situation on my end. Four stars for the service department of Smithtown due to a minor issue arising from the work done that should have been caught before the car was returned to me, and one issue, while better than how it went into service, is still persisting. More

Noah is an Asset to Smithtown VW. He always goes above and beyond. It is a pleasure working with him. He always goes above and beyond. It is a pleasure working with him. More

Noah was super respectful, great communication, and gave me detailed calls and updates on the service of my car. me detailed calls and updates on the service of my car. More