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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,379 Reviews

1,379 Reviews of Smithtown Volkswagen - Service Center

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January 11, 2020

oil change Very Good customer service. We had a oil change on our Jetta and they check the tires and we were given a voucher for free car wash. More

by WKARVECKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
Jan 17, 2020 -

Smithtown Volkswagen responded

We're thrilled that you had a good experience here! We hope to see you back here soon.

January 10, 2020

Always a pleasure having my car serviced here. They know their customers by name when they walk in. Efficient, knowledgeable staff. Plus the free car wash 👍🏻 More

by wisearss
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Jan 20, 2020 -

Smithtown Volkswagen responded

We are delighted to know that you have a good experience when you come to our service department. We hope to see you again soon!

January 10, 2020

Service went quickly, and did not take a lot of time out of my day. The employees in the service department are very helpful and friendly. More

by mradwan2727
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
Jan 20, 2020 -

Smithtown Volkswagen responded

We're thankful to have you as a customer and we are glad we can make your experience easy!

January 10, 2020

great job , on time service, nice wait room, cool staff, really close to home, ummmm, yeah. 25 words huh. i wish this wasnt the 2nd recall on this model VW, bu More

by SOMYA.CHHAJLANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
Jan 17, 2020 -

Smithtown Volkswagen responded

We're glad that we could make something not so pleasant, easy and convenient. Thank you for coming to service your vehicle with us!

January 08, 2020

Everything was wonderful and under the time the estimated! Danielle was a great service advisor and everyone was very reapectful of my time. Thank you More

by ripley4414
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Jan 20, 2020 -

Smithtown Volkswagen responded

Thank you for the lovely review! We hope to see you again soon.

January 03, 2020

Great service Would to let you know that your service department was helpful and knowledgeable. It’s service representative like Danielle that make me want to come More

by esosa21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Jan 06, 2020 -

Smithtown Volkswagen responded

We are so glad that Danielle could assist you and that you had a good experience here! Thank you for the review.

January 03, 2020

Tire Repair I was extremely happy with the service here when I came in for my tire to be repaired. Getting an appointment was extremely easy and fast and everythi More

by sjlatuso3782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Jan 06, 2020 -

Smithtown Volkswagen responded

We are so glad you are happy with your service here! We hope to see you again soon.

January 02, 2020

Really long wait and no work done Made an appointment to look at my volkswagen and I"m not sure what was the point of making an appointment because the car was not looked at for a whol More

by Smithtown1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Wilde
Jan 02, 2020 -

Smithtown Volkswagen responded

We are so sorry that you did not have a great experience here. We would like to discuss your visit further with you. If you can please call us that would be greatly appreciated.

January 02, 2020

A pleasant one The service from check in till leaving was a pleasant experience.Thank you all special Danielle making as always painless when it comes to car repairs More

by Kfitzgerald4656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Jan 02, 2020 -

Smithtown Volkswagen responded

Thank you for the review! We are glad you had a good experience in service.

January 02, 2020

Fast and Professional Fast, reliable and dependable service. Online scheduling is a great and easy option when scheduling service and the service department was ready for More

by FAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Jan 02, 2020 -

Smithtown Volkswagen responded

We're so happy that we could make your service appointment convenient! We hope to see you again soon.

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