Smithtown Volkswagen - Service Center

Great experience once again with Tom Wylde Great experience Tom Wilde was exceptional I am impressed with the overall experience with service and in particular, Tom Wilde. I Highly recommend y Great experience Tom Wilde was exceptional I am impressed with the overall experience with service and in particular, Tom Wilde. I Highly recommend your dealership More

everyone was very helpful. My car broke down on the long island expressway. After being towed into dealership, James helped me out with very little waiting around. My car My car broke down on the long island expressway. After being towed into dealership, James helped me out with very little waiting around. My car was repaired and is running great. thank you again. More

Inspection I always come here for service or inspection. Great service and helpful friendly staff. The service area should be updated with service lounge on the I always come here for service or inspection. Great service and helpful friendly staff. The service area should be updated with service lounge on the first floor. Hate climbing those stairs. But I come here for the great service anyway. More

Recall The recall service was performed promptly.....and they even adjusted the clock for me! My only issue is the location of the customer lounge. I cannot The recall service was performed promptly.....and they even adjusted the clock for me! My only issue is the location of the customer lounge. I cannot climb stairs and must sit in the office space while my car is serviced. While everything is done to make me comfortable, I do feel like an intruder. More

Always Great Service Friendly, kind, considerate. Quick service, respectful of your time. Danielle is always lovely to deal with. The team creates a cooperative caring atm Friendly, kind, considerate. Quick service, respectful of your time. Danielle is always lovely to deal with. The team creates a cooperative caring atmosphere. Thank you VW service!!! More

Good experience Timely professional and helped with pricing and ride home instead of waiting The work was satisfactory and performed in a timely manner They get fi Timely professional and helped with pricing and ride home instead of waiting The work was satisfactory and performed in a timely manner They get five stars More

Purchased Beetke including regular service It is always a great experience when coming to Smithown Volkswagon... it’s the service and all the people that work there .... Good Customer Service . It is always a great experience when coming to Smithown Volkswagon... it’s the service and all the people that work there .... Good Customer Service .... More

Excellent Customer Service As always, I am treated like royalty. Always a smile, always concerned about my satisfaction. Never been disappointed, that is why my family and I k As always, I am treated like royalty. Always a smile, always concerned about my satisfaction. Never been disappointed, that is why my family and I keep coming back. I am treated with respect and courtesy. More

Good service , no complaints pleasant reps although I called last minutes they were accommodating.The waiting area was nice and I could read my book until my car , no complaints pleasant reps although I called last minutes they were accommodating.The waiting area was nice and I could read my book until my car was ready. Nice service. More

Great service I don't understand why we have to write this much. I didn't even want to write it when I saw it. But I couldn't stand in the service department agains I don't understand why we have to write this much. I didn't even want to write it when I saw it. But I couldn't stand in the service department against Tom's friendly and flawless service understanding. Excellent speed and quality service More