Smithtown Volkswagen - Service Center

Really great service Volkswagen service is like going to my grandmothers house. I come in and feel welcomed, safe and taken care of. The attention I received was wonderful Volkswagen service is like going to my grandmothers house. I come in and feel welcomed, safe and taken care of. The attention I received was wonderful and promptly with minimal waiting periods. Overall, an awesome experience. More

Fast and pleasant The time that I wanted to come in was not a problem and I was very comfortable leaving my car. The service was fast and efficient . The time that I wanted to come in was not a problem and I was very comfortable leaving my car. The service was fast and efficient . More

Painless Service Time for oil service on my 2016 Tiguan. Easy to schedule an appointment. Taken promptly and finished promptly. Nice lounge with coffee, snacks, and Time for oil service on my 2016 Tiguan. Easy to schedule an appointment. Taken promptly and finished promptly. Nice lounge with coffee, snacks, and hot chocolate. More

tom took care of my situation. am pleased with his attention Satisfied with prompt service.if I had a company I would hire him at once. Short wait time. All staff were knowledgeable . Nice cars colors uj Satisfied with prompt service.if I had a company I would hire him at once. Short wait time. All staff were knowledgeable . Nice cars colors uj More

Great Service - However, Building must be renovated. I thought the staff was helpful and courteous. They did a nice job with the service of my vehicles. The biggest issue is that the building is extr I thought the staff was helpful and courteous. They did a nice job with the service of my vehicles. The biggest issue is that the building is extremely old and needs to be completely renovated. It doesn’t have a modern look or feel. The lounge is old and I felt like I was in the 1970’s. It was very narrow driving into the dealership and it’s just isn’t comparable to any newer dealership. Needs upgrade immediately. Again, the employees were very professional and helpful. They deserve a new building to work from as I was literally uncomfortable taking my car there once I arrived. It looks more like a private mechanics garage. More

Outstanding Staff was prompt and courteous with updates and the overall greeting when I arrived. I was in the area and my friend suggested I get my vehicle servic Staff was prompt and courteous with updates and the overall greeting when I arrived. I was in the area and my friend suggested I get my vehicle serviced while I was at her home. Would definitely recommend to others. More

We came to get fixes and they were done on time The car was fixed the same day we brought it in. The parts were preordered and were installed properly. The car is running fine we are back on the roa The car was fixed the same day we brought it in. The parts were preordered and were installed properly. The car is running fine we are back on the road More

They all go out of their way to help solve the problem. The issue with my car was hard to pinpoint, but they didn't give up and finally the problem was solved. With a lot of patience and professionalism. The issue with my car was hard to pinpoint, but they didn't give up and finally the problem was solved. With a lot of patience and professionalism. More

All fixed Thank you for fixing the issue with my washer bottle you guys kept in touch ordered what was needed and made the experience easy A++ Thank you for fixing the issue with my washer bottle you guys kept in touch ordered what was needed and made the experience easy A++ More