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1,379 Reviews of Smithtown Volkswagen - Service Center
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November 27, 2019
Very easy process I would recommend this dealership. It was easy to get an appointment and it did not take long for the problem to be resolved. I will bring my car ther I would recommend this dealership. It was easy to get an appointment and it did not take long for the problem to be resolved. I will bring my car there for my next service. More
by corgigirl_3
Verified CustomerEmployees Worked With
Edward Merman
November 27, 2019
Keep up the excellent work. Just keep up the excellent work.Keep up the excellent work.Keep up the excellent work. Keep up the excellent work.Keep up the excellent work. Keep up Just keep up the excellent work.Keep up the excellent work.Keep up the excellent work. Keep up the excellent work.Keep up the excellent work. Keep up the excellent work. More
by SFAMUSE
Employees Worked With
Tom Wilde, James Coughlin
November 25, 2019
I expected better. They said they were going to check things that were never checked. I expected more from them. I got charge for things I should’ve got charged for. They said they were going to check things that were never checked. I expected more from them. I got charge for things I should’ve got charged for. More
by susanne.simko
Employees Worked With
Tom Wilde
November 25, 2019
Seat warmer service The service I got was okay. They somewhat fixed my seat as the bottom isn’t heating up like it is supposed to yet. Also, after they fixed my seat ther The service I got was okay. They somewhat fixed my seat as the bottom isn’t heating up like it is supposed to yet. Also, after they fixed my seat there are some scratches inside my car that were not there when I have them my car and I am unhappy about. I called service and they said they would give me a call back and never did as well. More
by WILLSTEED0
Employees Worked With
Not sure who
November 25, 2019
Warm, smooth and surprise I went there for safety check and they reminded me a recall and got it done together. It is fast, and they charge minimum for that. They even hel I went there for safety check and they reminded me a recall and got it done together. It is fast, and they charge minimum for that. They even helped me on registration sticker onto the glass - replacing the old one. I could not get it done for weeks and they helped me to get it done without noticing me. What a happy surprise! Best service ever! More
by wangfsh
Employees Worked With
Danielle Dipietro
November 22, 2019
great experience Always so helpful, accommodating, and friendly. I recommend this location to all of my friends and family. Very well run. I got my car in last minute. Always so helpful, accommodating, and friendly. I recommend this location to all of my friends and family. Very well run. I got my car in last minute. More
by nickp6
Employees Worked With
Other Employees :
Tom Baldassare, Mike DiMaria, Nicole Miller, Jerry Merlo, Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
November 22, 2019
Excellent Customer Service As always, this dealership goes above and beyond my expectations. Always a pleasure. Tom is always easy to talk to and listens intently to my concern As always, this dealership goes above and beyond my expectations. Always a pleasure. Tom is always easy to talk to and listens intently to my concerns. He is a asset to the company. More
by pjorlando1
Employees Worked With
Tom Wilde
November 22, 2019
Great service Delivered what I expected, great service in a timely fashion. Always friendly and they review all service that was completed, potential issues, and w Delivered what I expected, great service in a timely fashion. Always friendly and they review all service that was completed, potential issues, and what will need to be done in the future. More
by PBS6N
Employees Worked With
Do not know names
November 22, 2019
Great dealer I have bought 3 VW's from this dealer and haven't hasty issues. The Sales department is easy going and the Service writers knowledgeable. I have bought 3 VW's from this dealer and haven't hasty issues. The Sales department is easy going and the Service writers knowledgeable. More
by FIRSTCPU
Employees Worked With
Thomas Wilde
November 15, 2019
Excellent service Smithtown Volkswagen service department is fast friendly and easy. Danielle and Nala are eager to help and the maintenance staff completes the job qui Smithtown Volkswagen service department is fast friendly and easy. Danielle and Nala are eager to help and the maintenance staff completes the job quickly. Great place to buy or lease a VW. More
by Vinny
