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1,364 Reviews of Smithtown Volkswagen - Service Center
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October 30, 2019
Good ! Service was done well ! Very friendly staff willing to help and work with my schedule, fair pricing and transparent explanation of services. Would rec Service was done well ! Very friendly staff willing to help and work with my schedule, fair pricing and transparent explanation of services. Would recommend to a friend. More
by SGRILLO94
Verified CustomerEmployees Worked With
Nicole Miller
October 28, 2019
Always awesome. Thanks 🙏🏻Tom /Service Tom is always a pleasure to work with. He always tries to accommodate my needs as I work far away from the dealership so whenever possible he tried to Tom is always a pleasure to work with. He always tries to accommodate my needs as I work far away from the dealership so whenever possible he tried to get me in and out on a Saturday morning. I feel that he definitely goes above and beyond and I appreciate all their help look forward to doing more business with Volkswagon More
by elicata0717
Employees Worked With
Tom Baldassare
October 26, 2019
Love them! Went in for my oil change. Always easy to schedule, comfy to work in lounge, and quick to get be back on the road. It's a pleasure! Went in for my oil change. Always easy to schedule, comfy to work in lounge, and quick to get be back on the road. It's a pleasure! More
by MEGROZROSE
Employees Worked With
Nala, Nicole Miller
October 24, 2019
Supreme attention to detail , I enjoyed working with Howard the sales representative from Volkswagen. We were fortunate enough to have worked with him on two other deals, he is , I enjoyed working with Howard the sales representative from Volkswagen. We were fortunate enough to have worked with him on two other deals, he is true to his word More
by Annette Salerno
Employees Worked With
Howard Feinman
October 23, 2019
Oil change/get ready for long trip Volkswagon did a good job and I feel confident my trip to Florida will go smoothly at least the driving part. The free car wash was appreciated. Volkswagon did a good job and I feel confident my trip to Florida will go smoothly at least the driving part. The free car wash was appreciated. More
by MELPUR1624
Employees Worked With
Nicole Miller
October 23, 2019
Customer service Great, friendly, fast customer service during oil change with person actually helping, checking in and out; others ignore, don’t greet or make eye con Great, friendly, fast customer service during oil change with person actually helping, checking in and out; others ignore, don’t greet or make eye contact More
by eva32100
October 21, 2019
Great service Compared to other dealers I’ve been to, Smithtown is always a pleasure. It’s actually not the closest VW dealer to my house, but I make the trip anywa Compared to other dealers I’ve been to, Smithtown is always a pleasure. It’s actually not the closest VW dealer to my house, but I make the trip anyway. Whenever I have to wait for my car, it’s done in a timely manner. And everyone I deal with is always friendly and courteous and professional. More
by edga
Employees Worked With
Sorry- can’t remember
October 21, 2019
Exemplary service My car was completed at the promised time. Friendly and helpful service staff. And a special thank you for dropping me off at work and picking me up w My car was completed at the promised time. Friendly and helpful service staff. And a special thank you for dropping me off at work and picking me up when the car was done. What a wonderful perk!! I was able to pick up my car—and it was ready for me— so I was able to do this on my lunch half-hour. And with a few minutes to spare! I highly recommend Smithtown VW from sales to service. Always a great experience. Oh, my coworkers were jealous of my treatment btw😊 More
by allyfaber
Employees Worked With
Nala
October 16, 2019
Quality service I dropped the car for an 80000 service. The work was completed in a timely manner and was high quality. The 'bucking' I spoke with the service repre I dropped the car for an 80000 service. The work was completed in a timely manner and was high quality. The 'bucking' I spoke with the service representative about is gone. More
by Caarcieri
Employees Worked With
Nicole Miller
October 15, 2019
They were very good I needed an oil change and tire rotation. They did it in the time frame that they said. They also advised me on what needed to be done soon . They w I needed an oil change and tire rotation. They did it in the time frame that they said. They also advised me on what needed to be done soon . They were very professional. More
by mybeautydea
Employees Worked With
I worked with Tom in service. He was very good.
