1,379 Reviews of Smithtown Volkswagen - Service Center
Fast and pleasant The time that I wanted to come in was not a problem and I was very comfortable leaving my car. The service was fast and efficient . The time that I wanted to come in was not a problem and I was very comfortable leaving my car. The service was fast and efficient . More
They all go out of their way to help solve the problem. The issue with my car was hard to pinpoint, but they didn't give up and finally the problem was solved. With a lot of patience and professionalism. The issue with my car was hard to pinpoint, but they didn't give up and finally the problem was solved. With a lot of patience and professionalism. More
We came to get fixes and they were done on time The car was fixed the same day we brought it in. The parts were preordered and were installed properly. The car is running fine we are back on the roa The car was fixed the same day we brought it in. The parts were preordered and were installed properly. The car is running fine we are back on the road More
All fixed Thank you for fixing the issue with my washer bottle you guys kept in touch ordered what was needed and made the experience easy A++ Thank you for fixing the issue with my washer bottle you guys kept in touch ordered what was needed and made the experience easy A++ More
Awesome customer service Bob was very helpful, quick, and friendly! This was my first lease and I had a bad experience with a previous dealership. He was understanding and eff Bob was very helpful, quick, and friendly! This was my first lease and I had a bad experience with a previous dealership. He was understanding and efficient. I had my ideal car in less than 24 hours. No run around! They worked with my busy schedule. I couldn't be happier. Mike also made sure everything ran smoothly. Would definitely recommend to family and friends. More
Good ! Service was done well ! Very friendly staff willing to help and work with my schedule, fair pricing and transparent explanation of services. Would rec Service was done well ! Very friendly staff willing to help and work with my schedule, fair pricing and transparent explanation of services. Would recommend to a friend. More
Always awesome. Thanks 🙏🏻Tom /Service Tom is always a pleasure to work with. He always tries to accommodate my needs as I work far away from the dealership so whenever possible he tried to Tom is always a pleasure to work with. He always tries to accommodate my needs as I work far away from the dealership so whenever possible he tried to get me in and out on a Saturday morning. I feel that he definitely goes above and beyond and I appreciate all their help look forward to doing more business with Volkswagon More
Love them! Went in for my oil change. Always easy to schedule, comfy to work in lounge, and quick to get be back on the road. It's a pleasure! Went in for my oil change. Always easy to schedule, comfy to work in lounge, and quick to get be back on the road. It's a pleasure! More
Supreme attention to detail , I enjoyed working with Howard the sales representative from Volkswagen. We were fortunate enough to have worked with him on two other deals, he is , I enjoyed working with Howard the sales representative from Volkswagen. We were fortunate enough to have worked with him on two other deals, he is true to his word More
Oil change/get ready for long trip Volkswagon did a good job and I feel confident my trip to Florida will go smoothly at least the driving part. The free car wash was appreciated. Volkswagon did a good job and I feel confident my trip to Florida will go smoothly at least the driving part. The free car wash was appreciated. More