Smithtown Volkswagen - Service Center

Great service Compared to other dealers I’ve been to, Smithtown is always a pleasure. It’s actually not the closest VW dealer to my house, but I make the trip anywa Compared to other dealers I’ve been to, Smithtown is always a pleasure. It’s actually not the closest VW dealer to my house, but I make the trip anyway. Whenever I have to wait for my car, it’s done in a timely manner. And everyone I deal with is always friendly and courteous and professional. More

Exemplary service My car was completed at the promised time. Friendly and helpful service staff. And a special thank you for dropping me off at work and picking me up w My car was completed at the promised time. Friendly and helpful service staff. And a special thank you for dropping me off at work and picking me up when the car was done. What a wonderful perk!! I was able to pick up my car—and it was ready for me— so I was able to do this on my lunch half-hour. And with a few minutes to spare! I highly recommend Smithtown VW from sales to service. Always a great experience. Oh, my coworkers were jealous of my treatment btw😊 More

Quality service I dropped the car for an 80000 service. The work was completed in a timely manner and was high quality. The 'bucking' I spoke with the service repre I dropped the car for an 80000 service. The work was completed in a timely manner and was high quality. The 'bucking' I spoke with the service representative about is gone. More

They were very good I needed an oil change and tire rotation. They did it in the time frame that they said. They also advised me on what needed to be done soon . They w I needed an oil change and tire rotation. They did it in the time frame that they said. They also advised me on what needed to be done soon . They were very professional. More

great service All and all I have been using this dealer for service since 2010 ... I am happy with the service they provide and would say they are the best in the a All and all I have been using this dealer for service since 2010 ... I am happy with the service they provide and would say they are the best in the area as far as customer service for VW. While other service departments play the game with prices Smithtown is straight forward and direct when something is needed. More

Best VW Dealership in Suffolk! This is the only VW dealership worth going to! I purchased my Tiguan here and come in for service regularly. The sales and service departments are exc This is the only VW dealership worth going to! I purchased my Tiguan here and come in for service regularly. The sales and service departments are excellent - you never feel pressured to do anything you do not want to do. Top notch! More

Warm and professional. The center is professional. It quickly took my key and it took 2 minutes to figure out what to be done. In an hour in the clean and comfortable waitin The center is professional. It quickly took my key and it took 2 minutes to figure out what to be done. In an hour in the clean and comfortable waiting room - with coffee, water, TV , newspaper and Wifi, everything was done. More

Great service Service was great, would recommend to anybody. Service was quick and the mechanic I worked with was thorough and easy. I was updated every step of the Service was great, would recommend to anybody. Service was quick and the mechanic I worked with was thorough and easy. I was updated every step of the way. More

Service Was very helpful and friendly staff and very fast with the service and price was not very great was expensive compared to other dealers. I would recom Was very helpful and friendly staff and very fast with the service and price was not very great was expensive compared to other dealers. I would recommend the dealers to everyone More

Typical Oil Change Brought my car in for an oil change, received car back at promised time. All well Don't know what's going on with the free car wash I didn't receive Brought my car in for an oil change, received car back at promised time. All well Don't know what's going on with the free car wash I didn't receive a coupon told I would get an email so far - Nothing. More