1,364 Reviews of Smithtown Volkswagen - Service Center
Great experience Fast and friendly!! I got an Oil change which was reasonable in price and they got me right in. Danielle in service was extremely friendly!! Fast and friendly!! I got an Oil change which was reasonable in price and they got me right in. Danielle in service was extremely friendly!! More
Serviced my car and happy of with people working there I was very nervous in the beginning but my time waiting there was appropriate and people were very nice and reasonable. Very glad i took my car there. I was very nervous in the beginning but my time waiting there was appropriate and people were very nice and reasonable. Very glad i took my car there.👍 what a difference from other places. More
Happy with the excellent service provided on my car. Mr. Wilde went in details explaining the services to be provided on my car. I am not associated with any dealership and/or service center Mr. Wilde went in details explaining the services to be provided on my car. I am not associated with any dealership and/or service center More
Incomplete service I went in for an oil change. Since I didn’t need it, I was told there was a notice for a filter to be installed / changed. I was also told that all my I went in for an oil change. Since I didn’t need it, I was told there was a notice for a filter to be installed / changed. I was also told that all my fluids would be checked and topped off. I said oh, good because I need windshield washer fluid. The light is on. Well, I didn’t get the washer fluid. I did notice the light still on before I let but I thought it just needs to be reset; why didn’t they rest it? Makes me wonder what else wasn’t done. More
Best VW Dealership in LI Easy scheduling process and honest service department. I would highly recommend bringing your VW to Smithtown VW for service, if and when necessary. Y Easy scheduling process and honest service department. I would highly recommend bringing your VW to Smithtown VW for service, if and when necessary. You'll get honest feedback and workers that will do what is necessary to make you sure you leave happy. More
Great fast service I was in a rush and Tom did a great job of getting my car in and out fast and everything was perfect thank you I was in a rush and Tom did a great job of getting my car in and out fast and everything was perfect thank you More
Trustable Service Danielle was extremely helpful and addressed all my concerns. My car was fixed and working great. I always go there. All are kind and knowledgeable. Danielle was extremely helpful and addressed all my concerns. My car was fixed and working great. I always go there. All are kind and knowledgeable. More
Great Experience Very professional and friendly service center. Everything fully explained and the right expectations were set. Good communication and the job was fin Very professional and friendly service center. Everything fully explained and the right expectations were set. Good communication and the job was finished when they said it would be. More
Very pleased with tom at your service center. We have always deal with Tom since 2007, He is a honest and caring person who is very efficient and really does care about the customer. We have always deal with Tom since 2007, He is a honest and caring person who is very efficient and really does care about the customer. More
Tire replacement: Made a quick appointment to address a flat tire due to a road hazzard. Dropped off my Atlas using the drop box at night. They had it ready to go by 9a Made a quick appointment to address a flat tire due to a road hazzard. Dropped off my Atlas using the drop box at night. They had it ready to go by 9am the next morning. Even took care of the recall issue. Couldn't have gone any smoother. More