Smithtown Volkswagen - Service Center

Service Tom was very helpful. He went above beyond. The service was good. This is our 3rd Passat. Will probably be leasing another one in 2 years. Tom was very helpful. He went above beyond. The service was good. This is our 3rd Passat. Will probably be leasing another one in 2 years. More

It was a great day They were honest and helpful with the work that I needed to be done and asked me if I wanted to do the work or not. They were honest and helpful with the work that I needed to be done and asked me if I wanted to do the work or not. More

Tom Rocks! The staff in your service department is excellent! Tom, in particular, was extremely helpful, as always (this is my 4th or 5th jetta lease). Work wa The staff in your service department is excellent! Tom, in particular, was extremely helpful, as always (this is my 4th or 5th jetta lease). Work was done well, and in a timely manner. The only thing i would change about Smithtown VW is the overall decor. Time to update your facility, but I'm sure this isnt the first time you've heard this! More

Good service, honest sales team too Came in for a brake rotor noise on my passat. No questions asked, took my complaint seriously and covered the problem under warranty. This dealership Came in for a brake rotor noise on my passat. No questions asked, took my complaint seriously and covered the problem under warranty. This dealership is honest I’m glad I bought my car from them. More

Car repair Excellent and quick service! I was taken right away and they knew I needed my car back and got things taken care of as soon as they could. Excellent and quick service! I was taken right away and they knew I needed my car back and got things taken care of as soon as they could. More

Awesome Experience I had an oil change appointment but was no longer to make it, the service staff (in particular, Anthony) was able to squeze my car in same day instead I had an oil change appointment but was no longer to make it, the service staff (in particular, Anthony) was able to squeze my car in same day instead! I have nothing but positive things about smithtown vw. More

Inspection for my Jetta I came in with an expired inspection sticker. Anthony was very nice and accommodating, The wait seemed to be short AND....I was not surprised by a lon I came in with an expired inspection sticker. Anthony was very nice and accommodating, The wait seemed to be short AND....I was not surprised by a long list of things that cost A LOT of money!! It was under $40. It is so assuring good quality of service still exists! More

Great service This is the second time I take my care for different type of service. I always find that people are very professional, helpful and dont push for thing This is the second time I take my care for different type of service. I always find that people are very professional, helpful and dont push for things that your car doesn't need. I feel that I can trust them. More

Fast, efficient service; professional staff; great customer Just in for a 10K oil change. Great service: fast and professional. It was a basic service, so I do not have much more to say other than I was very Just in for a 10K oil change. Great service: fast and professional. It was a basic service, so I do not have much more to say other than I was very satisfied with the service. More

Always Awesome! I’ve has my VW Jetta for 18 months and the service at Smithtown Volkswagon has been amazing. They’ve always addressed all my concerns, and I’ll be ret I’ve has my VW Jetta for 18 months and the service at Smithtown Volkswagon has been amazing. They’ve always addressed all my concerns, and I’ll be returning to them for service needs throughout the life of my car More