1,369 Reviews of Smithtown Volkswagen - Service Center
2016 Tiguan SE 4 Motion Rear Brake Pads I took my car in to get rear brake pads and rotors. Tom was amazing, and the car stops on a dime. Pricing was fair. I took my car in to get rear brake pads and rotors. Tom was amazing, and the car stops on a dime. Pricing was fair. More
They're great! As always, its very easy to work with the service team! They are thorough, respectful of my time, and very accommodating. They've made my Atlas even m As always, its very easy to work with the service team! They are thorough, respectful of my time, and very accommodating. They've made my Atlas even more awesome to own. More
Reliable and honest The folks at Smithtown VW always go above and beyond to help. They are professional and very courteous. Never a problem getting an appointment. Always The folks at Smithtown VW always go above and beyond to help. They are professional and very courteous. Never a problem getting an appointment. Always recommend this facility More
Service As usual, Tom never fails to impress us. Tom always takes very good care of us for everything, whether it be a nail in one of the tires, or a bulb tha As usual, Tom never fails to impress us. Tom always takes very good care of us for everything, whether it be a nail in one of the tires, or a bulb that went out, Tom gets my car in and out and is honest. More
Recall Service was completed and in such a short amount of time . All was explained to me and it was nice to not have anything pop up that was going to be an Service was completed and in such a short amount of time . All was explained to me and it was nice to not have anything pop up that was going to be an extra charge. Honesty is what I experienced today . Everyone in service was great ! More
Service Tom was very helpful. He went above beyond. The service was good. This is our 3rd Passat. Will probably be leasing another one in 2 years. Tom was very helpful. He went above beyond. The service was good. This is our 3rd Passat. Will probably be leasing another one in 2 years. More
It was a great day They were honest and helpful with the work that I needed to be done and asked me if I wanted to do the work or not. They were honest and helpful with the work that I needed to be done and asked me if I wanted to do the work or not. More
Tom Rocks! The staff in your service department is excellent! Tom, in particular, was extremely helpful, as always (this is my 4th or 5th jetta lease). Work wa The staff in your service department is excellent! Tom, in particular, was extremely helpful, as always (this is my 4th or 5th jetta lease). Work was done well, and in a timely manner. The only thing i would change about Smithtown VW is the overall decor. Time to update your facility, but I'm sure this isnt the first time you've heard this! More
Good service, honest sales team too Came in for a brake rotor noise on my passat. No questions asked, took my complaint seriously and covered the problem under warranty. This dealership Came in for a brake rotor noise on my passat. No questions asked, took my complaint seriously and covered the problem under warranty. This dealership is honest I’m glad I bought my car from them. More
Car repair Excellent and quick service! I was taken right away and they knew I needed my car back and got things taken care of as soon as they could. Excellent and quick service! I was taken right away and they knew I needed my car back and got things taken care of as soon as they could. More