Smithtown Volkswagen - Service Center

Great service! Every member of the service department went above and beyond to make sure I Was taken care of. Anthony went out of his way to exceed expectations and Every member of the service department went above and beyond to make sure I Was taken care of. Anthony went out of his way to exceed expectations and to make sure all my needs were met. More

my experience with service at smithtown vw arrived for service late afternoon. although they were very busy they managed to service my car without to long of a wait. everyone was friendly and c arrived for service late afternoon. although they were very busy they managed to service my car without to long of a wait. everyone was friendly and courteous. More

Excellent Service I phoned for appt to fix front headlight. I ws told to come down same day. Service team professional knowledgeable and friendly. My problem was fix I phoned for appt to fix front headlight. I ws told to come down same day. Service team professional knowledgeable and friendly. My problem was fixed in a little over one hour (As stated) Very satisfied with your service team and process. Thank you More

Quick service I came in to have the radio unit replaced. The whole process took about 2 hours and I was able to pick my car up that day I came in to have the radio unit replaced. The whole process took about 2 hours and I was able to pick my car up that day More

Friendly employees and fast service Great experience, it was easy to schedule and service was fast. Very friendly employees. I would reccommend to anyone needing service for their VW to Great experience, it was easy to schedule and service was fast. Very friendly employees. I would reccommend to anyone needing service for their VW to go here. More

dreaded engine light Before I even went in someone took my keys. When I went in I was greeted immediately by a friendly face! Although I was a bit worried that this was Before I even went in someone took my keys. When I went in I was greeted immediately by a friendly face! Although I was a bit worried that this was going to be a horrible day he put me at ease and told me he would have my car checked out as soon as possible and all would be taken care of as quickly as they could. More

Service Pleasantly surprised by the speed and thoroughness of attention to my requirements, Free service (oil change) associated with my lease and carwash co Pleasantly surprised by the speed and thoroughness of attention to my requirements, Free service (oil change) associated with my lease and carwash coupon a nice touch. More

First time I came in for floor mats, and just wanted to speak to service about a few things. They took my car right in and fixed a few things. I did not buy my p I came in for floor mats, and just wanted to speak to service about a few things. They took my car right in and fixed a few things. I did not buy my passat here, but they treat you as if you did. Thank you More

Excellent Service Anthony, Danielle and their team always do a terrific job in explaining what service I should expect on my Vehicle. They are always helpful with advis Anthony, Danielle and their team always do a terrific job in explaining what service I should expect on my Vehicle. They are always helpful with advising me on what I can expect for service. Great job! More

Very clear, concise and professional The employee who assisted me with service explained everything in detail, clearly and concisely and was friendly and very knowledgeable. He also had a The employee who assisted me with service explained everything in detail, clearly and concisely and was friendly and very knowledgeable. He also had a good sense of humor. More