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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,379 Reviews
Call Service Center (631) 724-6600

1,379 Reviews of Smithtown Volkswagen - Service Center

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July 28, 2022

I was pleased with the service and the communication was very good. I was able to make the appointment within the time frame I needed. More

by PWILLIAMSON2000
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
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Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you so much for your honest review!

July 26, 2022

Quick. Considerate. Fair. Communicated well. Would return. Priced similarly to other Volkswagen dealerships I have been to. More

by ROMANENKO90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna
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Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you

July 24, 2022

The service is just oil change and state inspection. I came out of the service center at 11:00 AM even after the scheduled appointment was at 08:15 AM(early morning). Suggestion: Convey the estimated s More

by abedali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know the person name.
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July 20, 2022

Great service and appointment are usually available within a week time frame or earlier unlike some other places More

by Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Report | Print
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you

July 20, 2022

People are courteous and polite. Service is on time. Staff are concern with customers comfort and safety. More

by CLINTCARDINAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Report | Print
July 20, 2022

Very professional and curteous. . they kept me informed as to how the work was progressing. More

by JUSTINAGMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Katherine Mera
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Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you so much for your review

July 18, 2022

Service Department was very responsive to have our vehicle brought in right way and resolved the issue in one day turn around. More

by JOEGATHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn
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Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you for being part of our VW of Smithtown Family

July 18, 2022

Dawn was exceptional! She communicated with me continuously as my car was in service for a tricky issue! She is a great advisor! Thank you More

by DEBRADOSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Shifrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn
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Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you so much for your review

July 17, 2022

Easy to deal with and communicated service details along the way. Excellent service center to go to More

by jpgribbin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
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Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you so much for your review

July 15, 2022

Great a customer service, great service team. I highly recommend getting your car serviced here! More

by Jessicamerkle1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Scarpinato
Report | Print
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you

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