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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,371 Reviews

1,372 Reviews of Smithtown Volkswagen - Service Center

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July 18, 2022

Dawn was exceptional! She communicated with me continuously as my car was in service for a tricky issue! She is a great advisor! Thank you More

by DEBRADOSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Shifrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you so much for your review

July 17, 2022

Easy to deal with and communicated service details along the way. Excellent service center to go to More

by jpgribbin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you so much for your review

July 15, 2022

Great a customer service, great service team. I highly recommend getting your car serviced here! More

by Jessicamerkle1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Scarpinato
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you

July 15, 2022

I have been going to Smithtown VW for over23 years. Thry are the best. Period. More

by turnbo011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Wilde, Danielle Dipietro
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you

July 12, 2022

Service personnel were efficient and courteous. Service was prompt and through. The experience far exceeded my expectations. More

by markskur1
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you.

Aug 03, 2022 -

markskur1 responded

Great new ownership Mike is the best! I have purchased/leased 6 VW's from Mike

July 12, 2022

Easy to get an appt. Very nice and quick! Kept me updated throughout the process. More

by BROOKEZAIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria, Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman, Jhon Jaramillo, Katherine Mera
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you so much

July 07, 2022

Communication was clear and service was great. I will return to Smithtown for my service. More

by Wolferamanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you

July 07, 2022

prompt service was able to book same day for oil service I highly recomed this dealer More

by monti747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you !

July 05, 2022

Service personnel were efficient and courteous. Service was prompt and through. The experience far exceeded my expectations. More

by MJACK_84
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria, Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman, Jhon Jaramillo, Katherine Mera
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you !

July 01, 2022

Dawn was great to read with. Service with a smile! Even noticed my inspection was due soon which saved me a visit in a few weeks! More

by BUDERFLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn, James Coughlin
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you

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