Back

Smithtown Volkswagen - Service Center

St James, NY

4.5
1,373 Reviews

1,373 Reviews of Smithtown Volkswagen - Service Center

Sort by
July 01, 2022

Dawn was great to read with. Service with a smile! Even noticed my inspection was due soon which saved me a visit in a few weeks! More

by BUDERFLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn, James Coughlin
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you

June 24, 2022

I was able to get an appointment quite easy and expeditiously. Once I arrived at the service station the staff were very cordial and the courtesy ride drivers were excellent!! More

by GMANDRES67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie and Liza Marie were great!!
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you

June 23, 2022

Wonderful experience. I had an 8:30am appointment and when I checked in with Dawn, I let her know I was going to wait with my car- had to be finished no later than 10 am More

by jam86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you for your honest review.

June 22, 2022

The service was outstanding. Front desk very professional. They gave me a time that my car would be ready and they were correct More

by FRANKMIGLIARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you.

June 11, 2022

Everyone at this location is very helpful and kind. I usually don’t wait to long when my car is being seviced More

by MICHAELRUGGIERO50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you so much

June 06, 2022

Everyone was great! James and Danielle are always very informative, Thank you VW of Smithtown More

by Miguel Mera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro, James Coughlin, Katherine Mera
Jun 08, 2022 -

Smithtown Volkswagen responded

Thank you so much for being part of our VW of Smithtown family!

June 02, 2022

Nala provided great service support and was very helpful throughout the whole process. She is an outstanding employee. More

by vllpln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nala 5 Stars
Jun 08, 2022 -

Smithtown Volkswagen responded

Thank you!

June 01, 2022

I love this dealer ship , every one is so friendly and nice , service was excellent More

by waima88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
Jun 08, 2022 -

Smithtown Volkswagen responded

Thank you so much! we are happy to be able to help you!

June 01, 2022

It was a Good experience. The Service team was great. Wait time was minimal. Thank you More

by JENKINS.PATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nala
Jun 08, 2022 -

Smithtown Volkswagen responded

Thank you so much for taking the time out to review us! we are always happy to help!

May 31, 2022

Always very professional, courteous, knowledgeable. They got me out of there in less than an hour and a half. More

by joegp1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro, James Coughlin
Jun 08, 2022 -

Smithtown Volkswagen responded

Thank you for being part of our VW of Smithtown family!

...
68
...