Smithtown Volkswagen - Service Center

a little bit of difficulty getting prompt car service report but staff was friendly, receptive and helpful overall report but staff was friendly, receptive and helpful overall More

Service department is very friendly! They are also very knowledgeable. They explained and had a lot of patience. They are also very knowledgeable. They explained and had a lot of patience. More

The service center is always helpful and attentive. Danielle my service advisor followed up and handled all my requests. Danielle my service advisor followed up and handled all my requests. More

Excellent service I wouldn’t take my car anywhere else but here. Always On time service and appointment are easy to set up but here. Always On time service and appointment are easy to set up More

My name is Ismael Silva and i just took my VW Atlas for a full service and I want to thank the entire Dealership's team specially Danielle who helped me and share her knowledge and best advices possible. I w full service and I want to thank the entire Dealership's team specially Danielle who helped me and share her knowledge and best advices possible. I was nervous when dropping my SUV but after picking it up, I came back home a HERO. Thanks SmithTown Vlokswagen. More

Service reps quick, friendly and efficient. Car ready when promised. Car brought up front to me. Car ready when promised. Car brought up front to me. More

I had no issues. They did not try and up sell me much. Waiting area needs work They did not try and up sell me much. Waiting area needs work More

They took my car in a day early and still were able to give me a diagnosis that day within 2 hours of dropping it off. They ordered the parts and had it completed the next day by noon. They were very re give me a diagnosis that day within 2 hours of dropping it off. They ordered the parts and had it completed the next day by noon. They were very responsive and answered all my questions. More

When the idiot light came on I looked it up in the owners manual which said do not drive the car. So I caalled and left a message after hours and just showed up first thing in the morning. They took me in, i manual which said do not drive the car. So I caalled and left a message after hours and just showed up first thing in the morning. They took me in, i waited for it and they did not even charge me. More