Smithtown Volkswagen - Service Center

James Coughlin was very professional, knowledgeable, and helpful. Fixed the problem and made the transaction easy and reasonable. Feel confident using VW for all my service needs. Very happy with the S helpful. Fixed the problem and made the transaction easy and reasonable. Feel confident using VW for all my service needs. Very happy with the Service staff. More

My experience was a good one. The employees were professional and knowledgeable. They respected my time and completed all work in a timely manner professional and knowledgeable. They respected my time and completed all work in a timely manner More

Associate was very clear on what had to be done as well as explaining the time that it would take. Very good service as explaining the time that it would take. Very good service More

Our advisor was very friendly and they fixed up the car as needed. The repair was covered by a recall. as needed. The repair was covered by a recall. More

very good, professional, courteous. I was in there at my appointed time and I picked up my car at the expected time my appointed time and I picked up my car at the expected time More

I was on time for my 8 o'clock appointment. The advisor was also on time. She was very courteous and explained to me what needs to be done, When I returned at 1 pm to pick up the car. it was already finish was also on time. She was very courteous and explained to me what needs to be done, When I returned at 1 pm to pick up the car. it was already finished. I did not waste any time. I am very pleased with the service More

My needs were met and they provided me with shuttle service so I didn’t have to wait there for 4 hours. service so I didn’t have to wait there for 4 hours. More

Went in to remedy recall, and left with a check engine light that previously wasn't there, luckily it was just an air sensor that was unplugged in clear view in the engine bay that I could figure out myse light that previously wasn't there, luckily it was just an air sensor that was unplugged in clear view in the engine bay that I could figure out myself. They also left a nice new grease stain on my driver's seat and door panel. More

Loved it. Everyone was great and I was impressed with the car wash addition! Car is running perfectly. car wash addition! Car is running perfectly. More

Stephanie at the service center was beyond nice amd very attentive . Cares about the people who have issues with there cars. Went out of her way!! attentive . Cares about the people who have issues with there cars. Went out of her way!! More