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1,365 Reviews of Smithtown Volkswagen - Service Center
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October 01, 2021
They were able to fix my car for free. It had a software issue and another dealer wanted to change out a whole piece which would've cost me over 1000 dollars to fix. The other dealer was rated highly so I t issue and another dealer wanted to change out a whole piece which would've cost me over 1000 dollars to fix. The other dealer was rated highly so I thought to trust them, but I will only be going here from now on. More
by shujaw
Verified CustomerEmployees Worked With
Danielle Dipietro
September 29, 2021
Brought car in with defective tire. Was told it would be fixed within the hour. Waited over 3 hours for replacement of tire. Very poor customer service. fixed within the hour. Waited over 3 hours for replacement of tire. Very poor customer service. More
by WEDGEWOOD210
Employees Worked With
Danielle Dipietro
September 24, 2021
Very cleanStaff is very helpfulThe only not so good Very clean Staff is very helpful The only not so good comment is that no one was in the Service Department until 8:15 on 9/21/21. Very clean Staff is very helpful The only not so good comment is that no one was in the Service Department until 8:15 on 9/21/21. More
by JAPOSILLICO
Employees Worked With
Danielle Dipietro
September 10, 2021
The best service courteous and prompt ALL THE BEST!!!!I The best service courteous and prompt ALL THE BEST!!!!I waited for less then an hour and was in and out with no problem and all smiles! The best service courteous and prompt ALL THE BEST!!!!I waited for less then an hour and was in and out with no problem and all smiles! More
by tony@vwofsmithtown.com
Employees Worked With
Danielle Dipietro, James Coughlin
September 10, 2021
Service was good , people are friendly and quick I recommend this location dealership but not the sales department they don’t really care for you . recommend this location dealership but not the sales department they don’t really care for you . More
by waima88
Employees Worked With
Danielle Dipietro
September 02, 2021
I got to my Appointment 40 minutes early and they took my car right in. Within an hour it was done. i want to say the customer service people were friendly and efficient. I was in and out in no time. Thank car right in. Within an hour it was done. i want to say the customer service people were friendly and efficient. I was in and out in no time. Thank you for a great experience. More
by GIANTSFANATIC56
Employees Worked With
James Coughlin
September 02, 2021
Excellent service. Friendly faces. Nothing much else to say. Could use some grading in the service department. Looks a little old. I think I now have used more than 25 words say. Could use some grading in the service department. Looks a little old. I think I now have used more than 25 words More
by PRBRINK
Employees Worked With
Danielle Dipietro
September 01, 2021
Excellent serviceDanielle Pedro was the kindest my service withThey did a recall on my car they were able to do the Recall without an appointment service withThey did a recall on my car they were able to do the Recall without an appointment More
by ACSAVED@verizon.net
Employees Worked With
Danielle Dipietro
June 10, 2021
I was completely satisfied with the service and help from everyone at Smithtown Volkswagon. I had a problem with one of the tires of my car and they were able to replace it with no problem. I will continue t everyone at Smithtown Volkswagon. I had a problem with one of the tires of my car and they were able to replace it with no problem. I will continue to bring my car to Smithtown Volkswagon. Thank you More
by JAVIERDAVIDCAMACHO
Employees Worked With
James Coughlin
