1,367 Reviews of Smithtown Volkswagen - Service Center
Very easy and smooth process. Looking forward to being a customer for many years. You can see the professionalism starts at the top with GM Jhon Jaramillo. Danielle in service was great! Thank you Smithto customer for many years. You can see the professionalism starts at the top with GM Jhon Jaramillo. Danielle in service was great! Thank you Smithtown VW More
We drive all the way from Queens just to get our car serviced at Smithtown VW because they have the best service. Wouldn’t go anywhere else! serviced at Smithtown VW because they have the best service. Wouldn’t go anywhere else! More
Phenomenal!!! Truly pleasant experience dealing with the team and that’s what they are. Where one person left off the next person stepped in with a smile. Volkswagen should find out how they do it! Great wo team and that’s what they are. Where one person left off the next person stepped in with a smile. Volkswagen should find out how they do it! Great work. More
Same issues every time. Things are supposed to be fixed and I pick up my car for them to still be broken. Very disappointed in how much money I’ve spent and the quality of the job. and I pick up my car for them to still be broken. Very disappointed in how much money I’ve spent and the quality of the job. More
Service was excellent from start to finish. Explained everything that was needed and what will be needed in the future. All positive, nothing bad, excellent experience . everything that was needed and what will be needed in the future. All positive, nothing bad, excellent experience . More
My service manager was very good and polite . Unfortunately, I had to take my 19 Jetta back after an oil change when it was leaking oil in my garage and driveway . The mechanic did not tighten a Unfortunately, I had to take my 19 Jetta back after an oil change when it was leaking oil in my garage and driveway . The mechanic did not tighten a gasket ? I’m sure it happens occasionally but it caused a big mess in my garage and driveway , not to mention. The time I had to spend bringing it back More
I am a long time customer of Smithtown VW and I am never disappointed. As a Senior Citizen they treat me with “ kid gloves” and I am most appreciative. I want to thank especially Tom in the service depart disappointed. As a Senior Citizen they treat me with “ kid gloves” and I am most appreciative. I want to thank especially Tom in the service department. Thank you thank you for treating me so well! More
Excellent Customer Service. Danielle Dipierto is awesome gives you all your options i am very satisfied with service and overall hospitality. I left one happy customer! awesome gives you all your options i am very satisfied with service and overall hospitality. I left one happy customer! More
My 20000 oil change and checkup was a smooth visit -- I was in and out within an hour and everything was done satisfactorily including my NYS inspection. was in and out within an hour and everything was done satisfactorily including my NYS inspection. More
Been dealing with Tom Wilde for a long time. I like his Been dealing with Tom Wilde for a long time. I like his professionalism, friendliness and knowledge. Just a pleasure to deal with him. Great job Been dealing with Tom Wilde for a long time. I like his professionalism, friendliness and knowledge. Just a pleasure to deal with him. Great job More