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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,367 Reviews

1,367 Reviews of Smithtown Volkswagen - Service Center

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April 19, 2021

Very easy and smooth process. Looking forward to being a customer for many years. You can see the professionalism starts at the top with GM Jhon Jaramillo. Danielle in service was great! Thank you Smithto More

by themate007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Apr 20, 2021 -

Smithtown Volkswagen responded

Thank you for being a Smithtown VW Family

April 19, 2021

We drive all the way from Queens just to get our car serviced at Smithtown VW because they have the best service. Wouldn’t go anywhere else! More

by Shanna
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro
April 15, 2021

Phenomenal!!! Truly pleasant experience dealing with the team and that’s what they are. Where one person left off the next person stepped in with a smile. Volkswagen should find out how they do it! Great wo More

by 2Tiguans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro, James Coughlin, Edward Merman
Apr 19, 2021 -

Smithtown Volkswagen responded

Thank you so much for our being a Smithtown VW Family.

April 12, 2021

Same issues every time. Things are supposed to be fixed and I pick up my car for them to still be broken. Very disappointed in how much money I’ve spent and the quality of the job. More

by lorenkidney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Dipietro
April 12, 2021

Service was excellent from start to finish. Explained everything that was needed and what will be needed in the future. All positive, nothing bad, excellent experience . More

by jlgcontracting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria, Tom Wilde, Jhon Jaramillo
Apr 14, 2021 -

Smithtown Volkswagen responded

Thank you so much for being part of our Smithtown VW Family, we are glad to help!

April 01, 2021

My service manager was very good and polite . Unfortunately, I had to take my 19 Jetta back after an oil change when it was leaking oil in my garage and driveway . The mechanic did not tighten a More

by kaz247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Wilde
April 01, 2021

I am a long time customer of Smithtown VW and I am never disappointed. As a Senior Citizen they treat me with “ kid gloves” and I am most appreciative. I want to thank especially Tom in the service depart More

by prayingrdma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
Apr 02, 2021 -

Smithtown Volkswagen responded

Thank you so much for being part of our Smithtown VW Family. We are glad to help!

March 25, 2021

Excellent Customer Service. Danielle Dipierto is awesome gives you all your options i am very satisfied with service and overall hospitality. I left one happy customer! More

by klomsw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Mar 30, 2021 -

Smithtown Volkswagen responded

Thank you so much for being part of our Smithtown VW Family

March 24, 2021

My 20000 oil change and checkup was a smooth visit -- I was in and out within an hour and everything was done satisfactorily including my NYS inspection. More

by scarissimi28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Mar 30, 2021 -

Smithtown Volkswagen responded

Thank you so much for your review and thank you for being part of our Smithtown VW Family

March 24, 2021

Been dealing with Tom Wilde for a long time. I like his Been dealing with Tom Wilde for a long time. I like his professionalism, friendliness and knowledge. Just a pleasure to deal with him. Great job More

by hemlog
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
Mar 30, 2021 -

Smithtown Volkswagen responded

Thank you for being part of our Smithtown VW Family

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