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1,375 Reviews of Smithtown Volkswagen - Service Center
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April 15, 2021
Phenomenal!!! Truly pleasant experience dealing with the team and that’s what they are. Where one person left off the next person stepped in with a smile. Volkswagen should find out how they do it! Great wo team and that’s what they are. Where one person left off the next person stepped in with a smile. Volkswagen should find out how they do it! Great work. More
by 2Tiguans
Verified CustomerEmployees Worked With
Danielle Dipietro, James Coughlin, Edward Merman
April 12, 2021
Same issues every time. Things are supposed to be fixed and I pick up my car for them to still be broken. Very disappointed in how much money I’ve spent and the quality of the job. and I pick up my car for them to still be broken. Very disappointed in how much money I’ve spent and the quality of the job. More
by lorenkidney
Employees Worked With
Danielle Dipietro
April 12, 2021
Service was excellent from start to finish. Explained everything that was needed and what will be needed in the future. All positive, nothing bad, excellent experience . everything that was needed and what will be needed in the future. All positive, nothing bad, excellent experience . More
by jlgcontracting
Employees Worked With
Mike DiMaria, Tom Wilde, Jhon Jaramillo
April 01, 2021
My service manager was very good and polite . Unfortunately, I had to take my 19 Jetta back after an oil change when it was leaking oil in my garage and driveway . The mechanic did not tighten a Unfortunately, I had to take my 19 Jetta back after an oil change when it was leaking oil in my garage and driveway . The mechanic did not tighten a gasket ? I’m sure it happens occasionally but it caused a big mess in my garage and driveway , not to mention. The time I had to spend bringing it back More
by kaz247
Employees Worked With
Tom Wilde
April 01, 2021
I am a long time customer of Smithtown VW and I am never disappointed. As a Senior Citizen they treat me with “ kid gloves” and I am most appreciative. I want to thank especially Tom in the service depart disappointed. As a Senior Citizen they treat me with “ kid gloves” and I am most appreciative. I want to thank especially Tom in the service department. Thank you thank you for treating me so well! More
by prayingrdma
Employees Worked With
Tom Wilde
March 25, 2021
Excellent Customer Service. Danielle Dipierto is awesome gives you all your options i am very satisfied with service and overall hospitality. I left one happy customer! awesome gives you all your options i am very satisfied with service and overall hospitality. I left one happy customer! More
by klomsw
Employees Worked With
Danielle Dipietro
March 24, 2021
My 20000 oil change and checkup was a smooth visit -- I was in and out within an hour and everything was done satisfactorily including my NYS inspection. was in and out within an hour and everything was done satisfactorily including my NYS inspection. More
by scarissimi28
Employees Worked With
Danielle Dipietro
March 24, 2021
Been dealing with Tom Wilde for a long time. I like his Been dealing with Tom Wilde for a long time. I like his professionalism, friendliness and knowledge. Just a pleasure to deal with him. Great job Been dealing with Tom Wilde for a long time. I like his professionalism, friendliness and knowledge. Just a pleasure to deal with him. Great job More
by hemlog
Employees Worked With
Tom Wilde
March 24, 2021
Amazing! great service from the phone call to walking inside the service is beyond amazing! the cookies they have when u walk in are great inside the service is beyond amazing! the cookies they have when u walk in are great More
by yb015023
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
March 22, 2021
Tom Wilde is friendly and certainly knows his work. Now that I use a rollator he was aware I could not go to the waiting room and set me up at an empty desk in the showroom. Thank you Tom. that I use a rollator he was aware I could not go to the waiting room and set me up at an empty desk in the showroom. Thank you Tom. More
by ANNKARL35
Employees Worked With
Tom Wilde
