Smithtown Volkswagen - Service Center

I'm buying second Jetta from Bob. Very helpful and I'm happy with the choice of model. I wanted a more powerful car and GLI is what I was looking for. Thanks. happy with the choice of model. I wanted a more powerful car and GLI is what I was looking for. Thanks. More

Every one was Very friendly and performed very great service. I waited for car to be serviced and there was plenty of social distancing. A+ service. I came from West Islip to get car serviced becaus service. I waited for car to be serviced and there was plenty of social distancing. A+ service. I came from West Islip to get car serviced because I'm very unhappy with West Islip VW More

Service dept was great. Tom helped me a lot and told me what needed to be done, professional. They told me future service service that I may need soon. what needed to be done, professional. They told me future service service that I may need soon. More

Work was completed on time and notified as requested, all questions answered. My rep Tom was very knowledgeable. I like the multipoint inspection. service recommendations were not oversold as at some dealers questions answered. My rep Tom was very knowledgeable. I like the multipoint inspection. service recommendations were not oversold as at some dealers. More

Please request to speak with Tom. I have had nothing Please request to speak with Tom. I have had nothing but excellent experiences and have been dealing with him for over 4 years now. excellent serv Please request to speak with Tom. I have had nothing but excellent experiences and have been dealing with him for over 4 years now. excellent service advisor. More

very positive customer experience...treated exceptionally well...service was completed in a timely manner ...waiting area was clean and comfortable...pandemic precautions were apparent and appropriate...than well...service was completed in a timely manner ...waiting area was clean and comfortable...pandemic precautions were apparent and appropriate...thank you More

I was very pleased with the service and the follow ups. Definitely will be back and refer anyone to use them. Very Good job guys ups. Definitely will be back and refer anyone to use them. Very Good job guys More

Great service. Always ready to help. I have been dealing with them since 2019 and they have always been exceptional. I wud recommend them to all my family n frnd with them since 2019 and they have always been exceptional. I wud recommend them to all my family n frnd More

This is my second time to this dealership The service was good and the staff was friendly, but unfortunately the wait was longer than expected. good and the staff was friendly, but unfortunately the wait was longer than expected. More

Love this service department. They are thorough and efficient and very customer oriented for a great customer experience every time! I would not consider another dealer for this reason. efficient and very customer oriented for a great customer experience every time! I would not consider another dealer for this reason. More