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1,375 Reviews of Smithtown Volkswagen - Service Center
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February 25, 2021
Courteous and professional staff treated me like gold. Made a same day appointment and waited for my vehicle in a clean waiting area. Thank you. Made a same day appointment and waited for my vehicle in a clean waiting area. Thank you. More
by BABK14
Verified CustomerEmployees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
February 24, 2021
service department was very helpful. Tom was terrific! He explained everything that needed to be done and recommended an inspection because it was due the next month. They called when the car was ready. He explained everything that needed to be done and recommended an inspection because it was due the next month. They called when the car was ready. More
by tracydl
Employees Worked With
Tom Wilde
February 17, 2021
Jim and Mike were so professional and patient when my 21 year old daughter was working with them to lease her first car on her own . Because of them, I also decided to lease a VW. I’m a former Range Rover a year old daughter was working with them to lease her first car on her own . Because of them, I also decided to lease a VW. I’m a former Range Rover and Jeep owner, so to change to a German model was a big step f More
by ellmkay
Employees Worked With
Receptionist was very professional and welcoming , Mike DiMaria, James Coughlin
February 11, 2021
I reside 20 miles closer to another Volks dealership. I am so pleased with the work and assistance provided by Smithtown, that I do and only will give my business to Smithtown. They are really great to d am so pleased with the work and assistance provided by Smithtown, that I do and only will give my business to Smithtown. They are really great to deal with! More
by PeterAlsen
Employees Worked With
Danielle Dipietro
February 11, 2021
Selling my wife windshield wipers " in order to pass inspection ".....really? They were fine 2 days before. No scruples, I'll be kind and just refer to your organization as "pirates". inspection ".....really? They were fine 2 days before. No scruples, I'll be kind and just refer to your organization as "pirates". More
by schendorf
Employees Worked With
Charlie Brown
February 11, 2021
Had a check engine light just before a planned trip with the vehicle. They took me in last minute, checked out and repaired issue so that I was able to go on trip as planned. the vehicle. They took me in last minute, checked out and repaired issue so that I was able to go on trip as planned. More
by pcdietl
Employees Worked With
Tom Wilde
February 08, 2021
I am very happy with the service I received in the Service Department. Everyone was courteous, helpful and friendly. I am especially so happy to go to the Smithtown Volkswagen Service Department becau Service Department. Everyone was courteous, helpful and friendly. I am especially so happy to go to the Smithtown Volkswagen Service Department because of Tom Wilde. From the time I make my appointment to the time I leave I know I will be taken care of and do not need to worry about anything. As long as Tom is there I will be servicing my car at the Smithtown Volkswagen Service Dept. Tom thank you so very much for all you do to ensure my visit is more than satisfactory. More
by cresanka58
Employees Worked With
Tom Wilde
February 05, 2021
Always on time and professional. Helps me with $$ wise Always on time and professional. Helps me with $$ wise which is important to do first on my car. Friendly service. Shop is very clean and following Always on time and professional. Helps me with $$ wise which is important to do first on my car. Friendly service. Shop is very clean and following covid 19 rules. More
by RENEER4666
Employees Worked With
Tom Wilde
February 03, 2021
I'm buying second Jetta from Bob. Very helpful and I'm happy with the choice of model. I wanted a more powerful car and GLI is what I was looking for. Thanks. happy with the choice of model. I wanted a more powerful car and GLI is what I was looking for. Thanks. More
by raygilmore57
Employees Worked With
January 25, 2021
Every one was Very friendly and performed very great service. I waited for car to be serviced and there was plenty of social distancing. A+ service. I came from West Islip to get car serviced becaus service. I waited for car to be serviced and there was plenty of social distancing. A+ service. I came from West Islip to get car serviced because I'm very unhappy with West Islip VW More
by KGLASER401
Employees Worked With
Danielle Dipietro
