Back

Smithtown Volkswagen - Service Center

St James, NY

4.5
1,367 Reviews

1,367 Reviews of Smithtown Volkswagen - Service Center

Sort by
September 25, 2020

Great service! Very friendly and explained everything in a way I could understand since I know nothing about cars. I recommend going there for your car service needs. More

by ademuccio25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
September 19, 2020

On a 5 hour road trip during the summer, a "reduce oil pressure" warning appeared on the dashboard. Required a little research because we have the not so popular in the US, diesel version (TDI) of the spo More

by mmlatino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin
September 17, 2020

walk in just to look at cars Sal D'Amico ask me if he walk in just to look at cars Sal D'Amico ask me if he could help me. He was very helpful walk out buying a car. More

by pclarkpaint
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

Tom was professional, personable and very accommodating. I was very comfortable with the experience from beginning to end. The above says it all. Thank you. More

by stst9999
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
September 15, 2020

I only dealt with Danielle this time as well my visit a I only dealt with Danielle this time as well my visit a few months ago. She is friendly and competent. I always ask for her when making an appointmen More

by GINOAIELLO
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
September 14, 2020

I had a Great experience at this dealership. Danielle was very helpful and knowledgeable. Price is reasonable. Will definitely go back for service to that location. More

by LUCASOWEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
September 14, 2020

Danielle was really friendly and helpful. Free shuttle service is nice too, especially now during COVID. It is more important than ever to be able to wait from the safety of my own home. Will return. More

by buddy01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
September 10, 2020

Service at Smithtown VW is the best Honest reliable Service at Smithtown VW is the best Honest reliable friendly and explain everything Very accommodating Go over charges in advance Conveniently More

by angie9796
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
September 01, 2020

I love & trust my Volkswagen dealership. Full confidence in them all the way around from sales to service!! I've been a loyal VW customer for years & will continue to do so. More

by joycelevinstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Wilde
Sep 01, 2020 -

Smithtown Volkswagen responded

Thank you so much for leaving such a great review! We are so happy to have you apart of the Smithtown Volkswagen family and assist you in both service and sales. We hope to see you again soon.

August 23, 2020

Quick and easy! Problem solved! Also checked the car for air, fluids, etc. All very nice! Highly recommend the entire service department! Will be back! More

by mksalhert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
Aug 25, 2020 -

Smithtown Volkswagen responded

We're so happy that you had a good experience with us. Thank you for choosing us for your service needs!

...
86
...