Smithtown Volkswagen - Service Center

The friendly staff is motivated to get their customers served quickly and efficiently. (Please don't make the review a 25 work minimum--thank you) served quickly and efficiently. (Please don't make the review a 25 work minimum--thank you) More

Overall, it was a great experience! Clear communication & fast service - easy process to fix a recall on my VW jetta. Thank you to Tom Wilde for your help! fast service - easy process to fix a recall on my VW jetta. Thank you to Tom Wilde for your help! More

Danielle was very helpful and knowledgeable. It was a pleasure having her help with my vehicle maintenance needs. She is an asset to Smithtown VW pleasure having her help with my vehicle maintenance needs. She is an asset to Smithtown VW More

First rate service, honest, friendly and competent, :-)) First rate service, honest, friendly and competent, and what really what makes the way I was treated even more special, was that this service was comp First rate service, honest, friendly and competent, and what really what makes the way I was treated even more special, was that this service was complementary (free), but the way I was treated by everyone at the dealership, you would have thought I was royalty, paid a million dollars, or I was a relative of the owner. A special thank you to my service advisor Thomas who listened to my descriptions of my concerns and what I thought needed to be checked, and expertly wrote up for the mechanics what to check, and he even printed out a list for me of what would be done at this service interval. Once again, this dealership and all the employees exceeded my expectations. Many thanks, Joe M. More

Absolutely wonderful everytime i need service! Great service always Danielle, Tom and Nayla are the best there is! Always able to get a ride and Raffi is wonderful!!! Thank you guys!! Great service always Danielle, Tom and Nayla are the best there is! Always able to get a ride and Raffi is wonderful!!! Thank you guys!! More

Personable Care I highly recommend this service shop. I have been going for years. The staff especially "Tom" are knowledgeable and caring. They realize money is a I highly recommend this service shop. I have been going for years. The staff especially "Tom" are knowledgeable and caring. They realize money is a big issue and ensure I get only the service I need. Tom deals with me kindly even though I can be difficult. The professionalism of this staff is one to be commended! More

I can't thank Tom enough...He moved heaven & earth to I can't thank Tom enough... He moved heaven & earth to get my EOS back to me in a very, very timely manner. My hero! I can't thank Tom enough... He moved heaven & earth to get my EOS back to me in a very, very timely manner. My hero! More

Was happy with service and conversation about additional issues. Will follow up again. Tom was strait forward on the repairs I thought I needed and actually needed issues. Will follow up again. Tom was strait forward on the repairs I thought I needed and actually needed More

Great Experience I always enjoy my experience with the service department. They are personable, prompt, honest and great to work with. I will continue to keep coming b I always enjoy my experience with the service department. They are personable, prompt, honest and great to work with. I will continue to keep coming back! More

Pleasant personnel at the entrance good work with the car It i8s late andI can't write too much. I was happy with the people asnd with the service And I will come back for sure. It i8s late andI can't write too much. I was happy with the people asnd with the service And I will come back for sure. More