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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,375 Reviews

1,375 Reviews of Smithtown Volkswagen - Service Center

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June 10, 2020

as far as the service dept goes... easy to deal with. drop off and pick up convenient easy to make appointment. conveniently located. all good More

by tonyjtallarico
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Jun 12, 2020 -

Smithtown Volkswagen responded

We're glad your service appointment was convenient. Thank you for coming in!

June 08, 2020

Everyone was great, helped me greatly. Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word More

by JAYMELEWIS5
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
Jun 12, 2020 -

Smithtown Volkswagen responded

We're pleased to know you had a good experience here. Thank you for coming in!

June 05, 2020

I had a very good experience when getting my car serviced. My service adviser was very helpful and mechanics did a good job. I wil More

by DSEBOR1
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Jul 08, 2020 -

Smithtown Volkswagen responded

Thank you for leaving us a 5 star review! We appreciate you coming in and choosing us to service your vehicle.

June 04, 2020

Everything was taken care of in one day!! I had an appointment for scheduled service. When I got there I found out there were 2 recalls on my car. Everything was taken care of on the same day More

by prithok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
Jul 08, 2020 -

Smithtown Volkswagen responded

We're so glad we could make your service experience convenient, we understand that needing your car fixed is not the most pleasant and we strive to do whatever we can to help. Thank you for coming in and leaving us such a nice review!

June 04, 2020

Love my Atlas Thanks to Adam Shifrin for introducing me to the line. Mike DiMaria for all of his hard work and negotiating skills. And to Danielle Dipietro for cont More

by adria.m.weinstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Shifrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DiMaria, Danielle Dipietro
Jul 08, 2020 -

Smithtown Volkswagen responded

We're pleased to know that you have been properly assisted here. Thank you for choosing us for all of your vehicle needs.

May 23, 2020

My time here was very quick and efficient. I was treated nicely. I felt safe during the Coronavirus and received my car back exactly how I left it More

by rkeat18
Recommend Dealer
Yes
Employees Worked With
Evan, Tom Wilde
Jul 08, 2020 -

Smithtown Volkswagen responded

We're so glad we could make you experience convenient and easy. Thank you for coming in and leaving us such a nice review!

May 22, 2020

Great Sales Dept with a Howard Feinman and great Service Rep and SW service with Tom Wilde -all excellent people and great to deal with! More

by Marianne Brooks
Recommend Dealer
Yes
Employees Worked With
Feinman, Howard in Sales Dept. Five Stars!!!, Tom Wilde
Jul 08, 2020 -

Smithtown Volkswagen responded

We're so glad that both our sales and service staff has been accommodating! Thank you for choosing us to assist you with your vehicle needs.

May 20, 2020

Service on Golf It was prompt professional service. The service was responsive to my service recall on the performance monitor. Good communication and James called w More

by BRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro, James Coughlin
Jul 08, 2020 -

Smithtown Volkswagen responded

We're pleased to know that you had a good experience with us. Thank you for coming in!

May 18, 2020

Always Seamless! Service is always good and Tom is always professional and a pleasure to deal with. My car is well taken care of and ready when promised. More

by mcrdh95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
Jul 08, 2020 -

Smithtown Volkswagen responded

Thank you for taking the time to leave us a review! We're so glad that you had a good experience with us.

May 15, 2020

Always a pleasure As always, the staff treat me very well and address any concerns in regards to repairing my VW. The service consultants are second to none. Always p More

by pjorlando1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Jul 08, 2020 -

Smithtown Volkswagen responded

Thank you so much for leaving such a great review! We're so happy that you have been taken care of here during y our service appointments. We hope to see you again soon.

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