Smithtown Volkswagen - Service Center

James is awesome!From start to finish he did what he said. I have complete confidence in Smithtown Volkswagen. I will be back when needed. said. I have complete confidence in Smithtown Volkswagen. I will be back when needed. More

I find this section of this review as excessive and unnecessary.. Tom in service has been great to work with over the years. Thank you unnecessary.. Tom in service has been great to work with over the years. Thank you More

Efficient and friendly. great service. had an appointment. greeted me on time, friendly staff. efficient service. very well organized.Job well done, no problems so far after great service. had an appointment. greeted me on time, friendly staff. efficient service. very well organized.Job well done, no problems so far after being serviced. More

Jetta GLI Sunroof Professional and courteous. Tom Wild and Evan, Maintenance tech was determined to fix the rattle in the sunroof. It’s fixed, at least for now. Professional and courteous. Tom Wild and Evan, Maintenance tech was determined to fix the rattle in the sunroof. It’s fixed, at least for now. More

Very pleasant experience. Did what I asked and explained what car may need in the near future. Wait time was reasonable and waiting room was comfortable. what car may need in the near future. Wait time was reasonable and waiting room was comfortable. More

Danielle was extremely considerate of my time and financial needs and expectations. She fully explained the recommended services and charges as well as informing me of what to expect for the next rec financial needs and expectations. She fully explained the recommended services and charges as well as informing me of what to expect for the next recommended service. I highly recommend! More

Great Expereience clean waiting area, good choice of snacks and drinks. chairs are comfortable. work done correct the first time. staffs are very friendly and helpful. clean waiting area, good choice of snacks and drinks. chairs are comfortable. work done correct the first time. staffs are very friendly and helpful. very pleased. More

The dealership was fine and the employees were nice... other than having an issue getting a repair that VW was aware of and not the dealership the experience was fine. other than having an issue getting a repair that VW was aware of and not the dealership the experience was fine. More

Emergency service visit when I discovered the key for my wheel locks went missing. Team stepped in a had tech remove the locks on all four tires and reinstall new lug nuts. In and out in less the 45 minu wheel locks went missing. Team stepped in a had tech remove the locks on all four tires and reinstall new lug nuts. In and out in less the 45 minutes. Job well done taking care of a customer in need! More

Having done business with Smithtown Volkswagen for many years, I always feel welcome whether buying a new car or service appointments. Service dept is very accommodating. years, I always feel welcome whether buying a new car or service appointments. Service dept is very accommodating. More