Smithtown Volkswagen - Service Center

Tom does an awesome job. Professional, friendly, and outstanding customer service. I’ve only brought in my car for routine maintenance work and it’s been a pleasurable experience. outstanding customer service. I’ve only brought in my car for routine maintenance work and it’s been a pleasurable experience. More

Very pleased with Smithtown Saab and Volkswagen. I had a headlight out on my Tiguan and they replaced it 1, 2,3. The Xenon bulbs are expensive when they burn out, so don’t be shocked if you get a bill of ov headlight out on my Tiguan and they replaced it 1, 2,3. The Xenon bulbs are expensive when they burn out, so don’t be shocked if you get a bill of over $200 - it’s just an expensive bulb. Now both headlights shine nice and white the way they should and hopefully I’ll get a decent life out of them. Thank you Tom for accommodating me! More

Having done business with Smithtown Volkswagen for many years, I always feel welcome whether buying a new car or service appointments. Service dept is very accommodating. years, I always feel welcome whether buying a new car or service appointments. Service dept is very accommodating. More

I have been taking my 2010 Volkswagen beetle to Smithtown Volkswagen for 10 years. I have always enjoyed my experience with them. the staff are curtious and helpful. Volkswagen for 10 years. I have always enjoyed my experience with them. the staff are curtious and helpful. More

Smithtown Volkswagen is an A+ Dealership and Service Center I leased my Jetta GLI from Smithtown Volkswagen in September 2019. Sal was my salesman. Tom was the sales manager. Both are topnotch sales professiona I leased my Jetta GLI from Smithtown Volkswagen in September 2019. Sal was my salesman. Tom was the sales manager. Both are topnotch sales professionals and very knowledgeable. Sal made it comfortable and easy. They both worked together and gave me a great deal. Kudos to both guys.. Today, I brought my car in for service. I wanted the first oil change and a front end assembly inspection. The oil was changed in a timely manner and everthing else checked out OK.. My first time at this service department and had an all around awesome experience. Danielle was my service advisor. She was very helpful and friendly. She also sent me an email with information for a coutesy car wash. Kudos to her too. Overall, it was an excellent experience. Thank you. More

I’ve been going to this dealership for close to a decade now. The service is done in a quick and reliable manner, I have yet to have any service issues. now. The service is done in a quick and reliable manner, I have yet to have any service issues. More

JUST OK Some of the employees were chatting while ignoring the fact that i was not being helped....not as friendly as i would expect when dealing with the pub Some of the employees were chatting while ignoring the fact that i was not being helped....not as friendly as i would expect when dealing with the public More

Tom was extremely patient and answered all my questions. And he was so great with all the details and explained everything. Great service from a professional. And he was so great with all the details and explained everything. Great service from a professional. More

Everyone in the service dept is A+ No.1..Super nice...this is why I go to Smithtown..it all started with Sal..thank you... nice...this is why I go to Smithtown..it all started with Sal..thank you... More

I returned this week for a routine oil change. Staff is always nice and the wait is not long. They have a nice waiting room too. I’ll be returning next week for another service. always nice and the wait is not long. They have a nice waiting room too. I’ll be returning next week for another service. More