Smithtown Volkswagen - Service Center

Danielle was a pleasure to deal with. She was professional, knowledgeable and friendly and kept me up to date on my service. Makes service a pleasure to deal with professional, knowledgeable and friendly and kept me up to date on my service. Makes service a pleasure to deal with More

Love Tom, Danielle and Nala in Service!! The sales department is OK, however, i had gone to Huntington VW and even though i leased with Smithtown already, i had gone to Huntington on a whim. The sales department is OK, however, i had gone to Huntington VW and even though i leased with Smithtown already, i had gone to Huntington on a whim. They gave me a way better price on the exact same vehicle. So that was tough to swallow. More

needed to take care of recall on Wednesday, January 22 I had a recall event scheduled at Smththown VW. I entered the Service Dept and the representative took my information and key on Wednesday, January 22 I had a recall event scheduled at Smththown VW. I entered the Service Dept and the representative took my information and keys(did my 25 words) More

They were very nice and helpful. Tom over in service got me in and out of the shop very quick. He was also very polite and professional me in and out of the shop very quick. He was also very polite and professional More

Routine Maintenance Showed up and was taken on time. Scott, the service engineer, was welcoming and efficient. Waited upstairs for car to be done. Was kept informed as Showed up and was taken on time. Scott, the service engineer, was welcoming and efficient. Waited upstairs for car to be done. Was kept informed as to the progress and was out in a reasonable amount of time. More

everything that needed to be done was taken care of very pleased with the dealer ship . I'am very happy with my Jetter. Rides awsome, good on gas, love all the features on the car and very easy to use t very pleased with the dealer ship . I'am very happy with my Jetter. Rides awsome, good on gas, love all the features on the car and very easy to use them. More

Awesome service center I was very pleased with the service and efficiency of the entire department. Everything I needed to get done was taken care of. They are the best! I was very pleased with the service and efficiency of the entire department. Everything I needed to get done was taken care of. They are the best! More

Hose repair Always very friendly, easy to make appointments. They always do a great job and always very professional. Highly recommend coming to Volkswagen servic Always very friendly, easy to make appointments. They always do a great job and always very professional. Highly recommend coming to Volkswagen service for anything. More

So far so good. All I needed was wiper blades & two batteries for the remotes. The nice gentleman that waited on me was a pleasure. batteries for the remotes. The nice gentleman that waited on me was a pleasure. More

Good customer service When I purchased the car I was given 2 free oil changes. I went in for my 2nd oil change was told that the offer expired. The woman called management When I purchased the car I was given 2 free oil changes. I went in for my 2nd oil change was told that the offer expired. The woman called management and was able to extend the offer and I got my free oil change Only problem is my seat belt would not retract and they had to order the part. As of this date I still haven’t heard anything about the part. I’m now out of state so it’s not a problem at the moment More