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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,364 Reviews

1,364 Reviews of Smithtown Volkswagen - Service Center

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January 15, 2020

Oil Change I found the service department @ Smithtown Volkswagen to be courteous and professional. I was reluctant at first to sacrifice my busy Saturday mornin More

by JAMES.JORDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Jan 16, 2020 -

Smithtown Volkswagen responded

We are thrilled that you had a favorable experience here in our service department. We know sometimes it can be inconvenient to get maintenance on your vehicle and we are so glad we could make it easy. We hope to see you back here soon!

January 14, 2020

Airbag Software Recall While having to take time for a recall is not fun, Smithtown VW made it easy to schedule and had me in and out quickly. More

by 16tiguan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
Jan 17, 2020 -

Smithtown Volkswagen responded

We understand that getting service especially having that service be a recall is not favorable. We're so glad that we could make it convenient and easy for you. Thank you for coming in!

January 13, 2020

People were very nice and the service was quick. Great dealership especially the sales manager. Super friendly and very professional. Would definitely purchase another vehicle from this dealership a More

by reed2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Jan 17, 2020 -

Smithtown Volkswagen responded

Thank you so much! We're so happy that you had a good experience here and we hope to see you again soon.

January 13, 2020

The service area is nothing fancy , but the workers are the best. Nothing else to say, nothing else to say, nothing else to say, used my 25 words More

by jslaplante
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Jan 17, 2020 -

Smithtown Volkswagen responded

We're sorry about the word count, dealer rater requires that to get the full story from our customers. However your review was great and to the point. Thank you for coming in, we're happy to have you as a service customer!

January 12, 2020

Only Volkswagen dealership o will come too awesome place awesome people Always helpful and informative they always treat me with kindness and courtesy love it More

by ktwelsk
Recommend Dealer
Yes
Employees Worked With
Adam Shifrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
Jan 17, 2020 -

Smithtown Volkswagen responded

Thank you so much! We are delighted to know that you our staff treats you so well. We're glad to have you apart of the Smithtown Volkswagen family.

January 11, 2020

oil change Very Good customer service. We had a oil change on our Jetta and they check the tires and we were given a voucher for free car wash. More

by WKARVECKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
Jan 17, 2020 -

Smithtown Volkswagen responded

We're thrilled that you had a good experience here! We hope to see you back here soon.

January 10, 2020

Service went quickly, and did not take a lot of time out of my day. The employees in the service department are very helpful and friendly. More

by mradwan2727
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
Jan 20, 2020 -

Smithtown Volkswagen responded

We're thankful to have you as a customer and we are glad we can make your experience easy!

January 10, 2020

Always a pleasure having my car serviced here. They know their customers by name when they walk in. Efficient, knowledgeable staff. Plus the free car wash 👍🏻 More

by wisearss
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Jan 20, 2020 -

Smithtown Volkswagen responded

We are delighted to know that you have a good experience when you come to our service department. We hope to see you again soon!

January 10, 2020

great job , on time service, nice wait room, cool staff, really close to home, ummmm, yeah. 25 words huh. i wish this wasnt the 2nd recall on this model VW, bu More

by SOMYA.CHHAJLANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
Jan 17, 2020 -

Smithtown Volkswagen responded

We're glad that we could make something not so pleasant, easy and convenient. Thank you for coming to service your vehicle with us!

January 08, 2020

Everything was wonderful and under the time the estimated! Danielle was a great service advisor and everyone was very reapectful of my time. Thank you More

by ripley4414
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Jan 20, 2020 -

Smithtown Volkswagen responded

Thank you for the lovely review! We hope to see you again soon.

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