Empire Volvo Cars Smithtown
St. James, NY
Filter Reviews by Keyword
By Type
265 Reviews of Empire Volvo Cars Smithtown
I actually enjoyed buying a new car! From the moment we walked in it was a great experience. We weren't bombarded at the door by a salesperson, but by the cutest bulldog! We were able to From the moment we walked in it was a great experience. We weren't bombarded at the door by a salesperson, but by the cutest bulldog! We were able to peruse and speak to someone when we were ready. Once we started working with Nicholas he was transparent about everything. There was no back and forth, and back and forth. He told us how it was, he explained every part of the process thoroughly so I could understand. He went through each option for me, and how it would affect my monthly payment, my overall payment, etc. He is incredibly knowledgeable and willing to work with you to get you what you need/want. He helped out with getting my insurance transferred over and each step in between to be able to set me up with a brand new Volvo XC90. Once I stepped in my car James went through every single aspect of it and how it worked. He showed me multiple examples of how I would use certain features and went through all of the bells and whistles. As someone that truly hates going shopping for cars Nicholas and Empire Volvo made it a truly enjoyable, STRESS FREE experience! More
Purchased a XC60 11/24/2025. Chris Abbattiello was fantastic. He was patient and knowledgeable, answering all my questions. Never any pressure sales. After I decided to purchase Chris Abbattiello was fantastic. He was patient and knowledgeable, answering all my questions. Never any pressure sales. After I decided to purchase my certified pre owned 2025 XC60, the transaction was very smooth from trade in to my new vehicle. Danny was also a great asset. His knowledge of the car and ability to explain its usage in simple language was tremendous. More
My wife and I purchased an XC40 11/11/2025. Chris Abbatiello was our salesman. He was professional and courteous and treated us with respect. We will recommend Chris to our family and friends. Chris Abbatiello was our salesman. He was professional and courteous and treated us with respect. We will recommend Chris to our family and friends. Great job by Chris and the staff. More
My experience with Peter Gragnano is always great. Peter is always courteous, helpful and efficient throughout the whole process. I highly recommend Peter and the Smithtown dealership. Peter is always courteous, helpful and efficient throughout the whole process. I highly recommend Peter and the Smithtown dealership. More
Sahil Ranyal was wonderful! Not only did he help locate for me the XC 40 2026 in Forest Lake with charcoal interior he was able to honor a respectable trade in value for my 2019 Not only did he help locate for me the XC 40 2026 in Forest Lake with charcoal interior he was able to honor a respectable trade in value for my 2019 Xc40 without inflating the cost of the new car. I very much appreciated his knowledge about the car I was purchasing down to my smallest concerns. I wasn’t sure I would be purchasing a new vehicle at this time but his expertise and understanding allowed me the room to decide in favor of moving forward. More
We bought our 2025 XC90 in May of this year. Our sales person,Dan Iohse, was terrific and answered our myriad of questions, timely and accurately. The process of purchasing the car was smooth a Our sales person,Dan Iohse, was terrific and answered our myriad of questions, timely and accurately. The process of purchasing the car was smooth and quick as we are second time owners of this same model Volvo that we truly enjoy. The pick up was easy and we received a comprehensive overview training on all the new aspects of this year’s model. At our first warrantee visit the car needed a replacement part. The dealership arranged for a loaner car at their expense as the part would take a couple of days to arrive. It turned out the part was delayed and we had the loaner for almost two weeks. When we picked the car up we chatted with a customer service person on the floor of the dealership who learned we had to wait almost two weeks for our brand new car to be returned to us. It turned out she was the General Manager, Kristin Hendrick, and she said she would arrange for some courtesy compensation. We didn’t expect more than a gift card to be applicable to future service if anything. To our great surprise after a few weeks we received a check equal to one month of our car loan!! What an incredible courtesy on the part of the Manager and Volvo. We truly appreciate the consideration and attention, from sales to service to management David and Niels. Southampton NY More
Lana helped us with our new XC60 Ultra. She was patient, explained the features and offered a test drive immediately. Lisa, Nick, Sahil and Danny made the experience exemplary! Highly rec She was patient, explained the features and offered a test drive immediately. Lisa, Nick, Sahil and Danny made the experience exemplary! Highly recommend this dealership! More




