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Empire Volvo Cars Smithtown

St. James, NY

5.0
255 Reviews

633 Middle Country Road

St. James, NY

11780

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255 Reviews of Empire Volvo Cars Smithtown

October 10, 2025

Always a pleasant experience when I bring my car in for servicing. Everyone is very courteous. More

by brasenr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash H.
Oct 10, 2025 -

Empire Volvo Cars Smithtown responded

Hello, Thank you for sharing your experience with us. We are glad to hear your trip to- Empire Volvo Cars was so pleasant. Please contact us again should you have any further issues.

October 04, 2025

This delearship offers personalized service where you feel that your needs are seen and heard. More

by Titsania
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Brass
Oct 05, 2025 -

Empire Volvo Cars Smithtown responded

Titsania, We’re truly grateful for your kind words. Knowing that you felt recognized, understood, and valued during your time with us means so much to our team. Delivering a personalized experience is at the heart of our service philosophy, and we look forward to continuing to meet your needs with the same level of care and attention in the future.

September 29, 2025

Leasing my XC60 from Empire Volvo was a wonderful experience! My salesperson Lana and all employees we encountered were knowledgeable, personable, and accommodating. More

by JPagnotta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Hogan, Lana Vladi
Oct 01, 2025 -

Empire Volvo Cars Smithtown responded

You have our appreciation for taking the time to leave Lana and our team this review. We congratulate you on your new Volvo and remind you we are here to assist you with any of your automotive matters.

September 27, 2025

Awesome dealership ! Chris was awesome ! Never going to another dealership ! Volvo girl here ! Can’t thank them enough for getting me in my dream car 🚗 More

by domestikgodess64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 01, 2025 -

Empire Volvo Cars Smithtown responded

Congratulations on your dream car! Chris will appreciate your perfect rating and your desire to visit us again the next time you are in need of our services. We look forward to your next visit but until then we wish you safe travels!

September 17, 2025

Always friendly they get you in and out quick. No hassles no pressure I feel comfortable taking my car in for service More

by Tony
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 23, 2025 -

Empire Volvo Cars Smithtown responded

We are thrilled to receive your review informing us that our friendly team assists you in a timely manner and makes your visits easy so that you feel comfortable visiting us for future services. You can rest assured knowing we will continue to give you the great service you and your vehicle deserve so let us know if you need our assistance!

September 15, 2025

Very organized. Very clean very consumer friendly. Salesman very knowable, no pressure, very Sensitive to our needs. i More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Lose
Sep 17, 2025 -

Empire Volvo Cars Smithtown responded

It's great to hear you were pleased with our consumer friendly environment and attentive salesman. A gentle reminder that we are available to assist you with any of your automotive needs and services.

September 10, 2025

Great car dealer! Client friendly with full attention received from website inquiry through purchase and car ownership! Kudos n thank you to the ff staff: Manager More

by Loyal Volvo car owner… whole household only Volvo!
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Lohse, 5 star the best! Overall outstanding performance! Highly commended! Thank you., Kristin Hendrick
Sep 17, 2025 -

Empire Volvo Cars Smithtown responded

On behalf of the wonderful staff that worked together to streamline your car buying experience, we sincerely thank you for visiting us and taking time to leave us such a thoughtful review. We want to remind you that we are available to answer any questions you may have or if you happen to need our automotive care. Best wishes and safe travels to your whole Volvo family!

September 08, 2025

Service department is very good. Nash of Empire Volvo is an excellent ambassador for this dealership. He puts the customer first and maintains direct contact until service is complet More

by Namcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Front desk
Sep 10, 2025 -

Empire Volvo Cars Smithtown responded

Nancy, We are very happy to hear that your vehicle service needs are met with convenience and great results with Nash! Please let us know if we can be of assistance in the future.

September 07, 2025

Easy to set up appointment- quick attention once I arrived and turnaround time . People were great More

by kenneth.johnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 10, 2025 -

Empire Volvo Cars Smithtown responded

Kenneth, Thank you for your review and feedback. We are pleased to hear that your vehicle experience was prompt and convenient. Please let us know if there is anything else we can do to assist you, we would love to help.

August 27, 2025

Empire Volvo provides outstanding service! The staff is extremely fair, reasonable and honest - I highly recommend! Lana is extremely honest and helpful - she is an outstanding sales represent More

by Ida l
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick & Danny, Lana Vladi, Kristin Hendrick
Aug 28, 2025 -

Empire Volvo Cars Smithtown responded

Ida, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Lana, Nick, and Danny will be pleased to know that you thought highly enough of their performance to mention them in your stellar review! If there is anything else- Empire Volvo Cars can do for you please be sure to let us know!

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