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Empire Volvo Cars Smithtown

St. James, NY

5.0
225 Reviews
Call Dealership (631) 250-1040
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633 Middle Country Road

St. James, NY

11780

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225 Reviews of Empire Volvo Cars Smithtown

May 14, 2025

Had a great experience buying a car at Empire Volvo in Smithtown. From the start Daniel Lohse was very helpful, patient in showing us the cars and features, and was very knowledgeable about everything Vo More

by PLane
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Lohse
Report | Print
May 12, 2025

Car issues were identified and repaired quickly and efficiently. Car returned wash and vacuumed. Very satisfied with the quality of the service. More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Gragnano
Report | Print
May 13, 2025 -

Empire Volvo Cars Smithtown responded

GB, Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

May 02, 2025

Nick LoCascio was awesome in getting me in as a walk in to service my car!! I don’t know the name of the service manager but he was very accommodating!! Kudos to Empire Volvo!! More

by Locasciorose3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick LoCascio, John Passantino, Keith Hogan
Report | Print
May 05, 2025 -

Empire Volvo Cars Smithtown responded

Locascio, Thank you for your time and feedback. We are pleased to hear that Nick was able to get you in and out of our dealership quickly and conveniently.

May 05, 2025 -

Locasciorose3 responded

Empire is a very accommodating dealership!! Call on Nick LoCascio!! He is very polite and kind!!

April 19, 2025

Worth experience ever. They hold me in a dealership all day. Trick me with lease agreement. I recommend never deal with this dealership. More

by SEMIRINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wayne Johnson, Keith Hogan, Lana Vladi, Maureen Seibel, Dylan Bolanos, Kristin Hendrick
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April 15, 2025

Excellent service with Pete He was patient and polite Made sure I had all my questions Answered and the service covered I was so impressed with the cleaing of the car The care was wonder Espec More

by Meiden2510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep Pete was excellent
Report | Print
Apr 17, 2025 -

Empire Volvo Cars Smithtown responded

Meiden, Thank you for your time and feedback. We are delighted to hear that Pete was able to provide you exceptional customer service throughout your visit. Please let us know if there is anything else we can do to assist you, we would love to help.

April 12, 2025

Nash H. in service was beyond helpful & patient in navigating how we should handle investing in a repair of our 2007 XC70 or going with a new Volvo wagon. We More

by emilia.tufano
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash H., Lana Vladi
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Apr 15, 2025 -

Empire Volvo Cars Smithtown responded

Emilia, Thank you for letting us know how your service experience with Nash was, he will be thrilled to hear your kind words. Lana will also appreciate you mentioning her in your stellar review. We look forward to the next time we serve you again.

April 05, 2025

Everyone has always been very helpful and polite. Easy to talk to any time I’ve been there. More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash
Report | Print
Apr 07, 2025 -

Empire Volvo Cars Smithtown responded

Shelia, Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive!

April 02, 2025

They listened to me and worked hard to come to a deal that was satisfactory. Daniel Lohse was my sales person and he was friendly, knowledgeable, patient, and accomadating.. More

by ColleenhenriquezToby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Lohse
Report | Print
Apr 02, 2025 -

Empire Volvo Cars Smithtown responded

Colleen, We would like to thank you for letting us know how we are doing. Here at- Empire Volvo, we work extremely hard to ensure that all guests are comfortable with their visit. Daniel will be glad to hear you were so pleased with his great customer service, thank you.

March 27, 2025

Empire Volvo service is excellent. They went above and beyond to expedite a warranty claim and all other repairs as well. Thank you! More

by jv715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter & James
Report | Print
Apr 01, 2025 -

Empire Volvo Cars Smithtown responded

Thank you for sharing your wonderful experience with us. We are thrilled to hear your vehicle services was so positive with the help of our entire team, thank you. Please let us know if there is anything else we can do to assist you, we would love to help.

March 13, 2025

Very professional team and service. I was help quickly by Ray Nuccio - he made the process easy and explained the process. Also want to give credit to Lisa DePietro for always ready to More

by Vinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Nuccio, Lana Vladi
Report | Print
Mar 14, 2025 -

Empire Volvo Cars Smithtown responded

Vinny, We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!

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