Smithville Ford

Great customer service and communication. Took the time to find exactly what we were looking for! Took the time to find exactly what we were looking for! More

Honest and upfront, definitely going to bring all 5 of our cars hear for future repairs, warranty work and recalls! Although there is a Ford dealership 3 miles from our house, we are willing to drive furt our cars hear for future repairs, warranty work and recalls! Although there is a Ford dealership 3 miles from our house, we are willing to drive further for better service! More

Easy check in. Work was done quickly. They explained what was done. And finish on time. Work was done quickly. They explained what was done. And finish on time. More

I've only had my truck for 11 days before the check engine light comes on. Call the dealership and I scheduled a day for them to look at it, but they could not see it until 5 days after my call. In the engine light comes on. Call the dealership and I scheduled a day for them to look at it, but they could not see it until 5 days after my call. In the meantime, I went to AutoZone and had them do a diagnostic test. The results were P0131 & P1450. Looks like they sold me a vehicle that had these existing issues and figured out a way to get the "check engine light" not to come on for a few days. Paid almost 19K cash and my wife and I are very disappointed. If a thorough check of this truck was done properly, no need for this message. I will be calling the salesman and GM if needed to get this rectified. Lastly, the reason why i went to AutoZone for the diagnostic was because I was told it would cost $120 just to look at the truck I just bought a few days prior to this conversation. So I'm surely not satisfied! More

I scheduled a check on an electrical problem with an appointment when I dropped off the vehicle I ask them to change the oil when I picked it up the oil change is all that was done total waste of my tim appointment when I dropped off the vehicle I ask them to change the oil when I picked it up the oil change is all that was done total waste of my time now I have to bring it back More

It was great service picking up my vehicle & returning to me. The repairs were completed. me. The repairs were completed. More

Professional courteous answered my questions. I would recommend this dealership to my friend. Great service. I would recommend this dealership to my friend. Great service. More

Smithville Ford made it easy for me and contacted me when my vehicle was ready. They also let me know what needed to be fixed and the importance. my vehicle was ready. They also let me know what needed to be fixed and the importance. More

I have bought many trucks from Smithville Ford and appreciate the good service from everyone there. appreciate the good service from everyone there. More

Mike, thank you so much for the excellent service! Being an out-of-state customer, I really appreciated how smooth you made the entire process—from our first phone and email conversations to meeting i Being an out-of-state customer, I really appreciated how smooth you made the entire process—from our first phone and email conversations to meeting in person. You even went above and beyond by picking me up at the airport in my new ride, which was such a great experience. The whole process was quick and easy, and I couldn’t be happier. I’m really enjoying my new Expedition, and I’d gladly recommend both you and the dealership to anyone looking for top-notch service! More