Bill Townley

A part was ordered and mishandled multiple times and I was forced to make an appt with a private shop in KC for work on my truck because a ford dealer wouldn’t fix the issue despite me buying the truck fr was forced to make an appt with a private shop in KC for work on my truck because a ford dealer wouldn’t fix the issue despite me buying the truck from a dealer with the mods already installed on the vehicle. So, the inconvenience was made mine instead of theirs. More

by kyle.thomas1110 Verified Customer Verified Customer

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Smithville Ford is a great dealership with a great service department with qualified service technicians. service department with qualified service technicians. More

by rjgraskemper Verified Customer Verified Customer

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Smithville Ford always does good work on their vehicles. We've never had a problem with a repair job that's been done at Smithville Ford We've never had a problem with a repair job that's been done at Smithville Ford More

by ckslocombe Verified Customer Verified Customer

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Terrible service! The dealership intentionally tried to make my transmission seam bad in order to get a new one! I have contacted ford corporate office on the multiple The dealership intentionally tried to make my transmission seam bad in order to get a new one! I have contacted ford corporate office on the multiple issues I had. This dealership is a scam!!! More

by cody.g.webb Verified Customer Verified Customer

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The sales staff, specifically Mike Craig is out of this world. Finance and sales management can’t be trusted world. Finance and sales management can’t be trusted More

by damodelozier Verified Customer Verified Customer

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they were very helpful and kept me notified. they kept the vehicel clean,and was on time they kept the vehicel clean,and was on time More

by JIM.MCQUERREY Verified Customer Verified Customer

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Got me in fast and took care of me. Very professional & nice ..... great communication! Thx! Very professional & nice ..... great communication! Thx! More

by jrspike31 Verified Customer Verified Customer

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Very friendly! Easy to get in for an appointment. The valet service (pickup/drop off my car for me) was great!!! Makes it so easy! Easy to get in for an appointment. The valet service (pickup/drop off my car for me) was great!!! Makes it so easy! More

by amanciano Verified Customer Verified Customer

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I take my truck for service. Oil change tire rotation. Front and rear alignment. All good. Oil change tire rotation. Front and rear alignment. All good. More

by nick822 Verified Customer Verified Customer

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They were very professional and got my truck in and out and done and checked all my warranty any kind of upgrade that need to be done warranty work everything is taken care of and done and checked all my warranty any kind of upgrade that need to be done warranty work everything is taken care of More

by huntplumbing Verified Customer Verified Customer

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