37 Reviews
Write a Review37 Reviews of Bill Townley
June 26, 2026
Got me in fast and took care of me. Very professional & nice ..... great communication! Thx! Very professional & nice ..... great communication! Thx! More
Other Employees Tagged: Steven Pflugradt, Evan Masher
June 20, 2026
Very friendly! Easy to get in for an appointment. The valet service (pickup/drop off my car for me) was great!!! Makes it so easy! Easy to get in for an appointment. The valet service (pickup/drop off my car for me) was great!!! Makes it so easy! More
Other Employees Tagged: Steven Pflugradt
June 13, 2026
I take my truck for service. Oil change tire rotation. Front and rear alignment. All good. Oil change tire rotation. Front and rear alignment. All good. More
Other Employees Tagged: Steven Pflugradt, Evan Masher
April 29, 2026
They were very professional and got my truck in and out and done and checked all my warranty any kind of upgrade that need to be done warranty work everything is taken care of and done and checked all my warranty any kind of upgrade that need to be done warranty work everything is taken care of More
Other Employees Tagged: Steven Pflugradt, Evan Masher , Dustin Jessen
April 13, 2026
We stopped taking our 2018 ford to this location for service due to previous issues with service. We were continuing to take 2010 ford to smithville because we bought our tires there and were receiving service due to previous issues with service. We were continuing to take 2010 ford to smithville because we bought our tires there and were receiving free tire rotation. Now - free Tire rotation is no longer being honored and the issues with service continue. Smithville Ford said we needed a new battery. Two independent checks confirmed that was not the case. However, it was discovered that the terminals needed cleaning. Smithville Ford should have mentioned that. Upon inspection, we also realized that Smithviile Ford did not check the washer fluid. It was completely empty. We will no longer be coming to the this location for service. More
Other Employees Tagged: Steven Pflugradt, Evan Masher , Dustin Jessen
April 01, 2026
Picked up our car for a recall repair. Did the work expeditiously and professionally. Dropped the car back early afternoon. All went well. Would recommend. Did the work expeditiously and professionally. Dropped the car back early afternoon. All went well. Would recommend. More
Other Employees Tagged: Steven Pflugradt, Evan Masher , Dustin Jessen
March 20, 2026
The service met my expectations. Had my 90,000 mile service on my Ford-150. Had my 90,000 mile service on my Ford-150. More
Other Employees Tagged: Steven Pflugradt, Evan Masher , Dustin Jessen
March 04, 2026
Luke was by far the best sales person iv ever had and that’s coming from someone who sold cars for years. Luke was responsive, he listened to exactly what I wanted and presented options only within my wa that’s coming from someone who sold cars for years. Luke was responsive, he listened to exactly what I wanted and presented options only within my wants. Little to no pressure. Luke continued his customer service after the sale with all my needs including picking my vehicle up and driving it for aftermarket add one so that I didn’t have to miss work! He offered, didn’t even have to ask. 10/10 recommend!!! Thank you More
Other Employees Tagged: Blaine Balderston, Ron Combs, JD Koedatich, Luke McBride, Steven Pflugradt, Evan Masher , Dustin Jessen, Dave McCullough
February 23, 2026
Ridiculous diagnostic charges something that takes 15 seconds to do shouldn’t cost $150+ you guys and every other major dealership love ripping of your hardworking customers. seconds to do shouldn’t cost $150+ you guys and every other major dealership love ripping of your hardworking customers. More
Other Employees Tagged: Steven Pflugradt, Evan Masher , Dustin Jessen
January 19, 2026
The communication was great and they did a great job. Getting our car back to us in a timely manner. Getting our car back to us in a timely manner. More
Other Employees Tagged: Steven Pflugradt, Evan Masher , Dustin Jessen

