Bill Townley

Smithville Ford always does good work on their vehicles. We've never had a problem with a repair job that's been done at Smithville Ford We've never had a problem with a repair job that's been done at Smithville Ford More

by ckslocombe Verified Customer Verified Customer

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Terrible service! The dealership intentionally tried to make my transmission seam bad in order to get a new one! I have contacted ford corporate office on the multiple The dealership intentionally tried to make my transmission seam bad in order to get a new one! I have contacted ford corporate office on the multiple issues I had. This dealership is a scam!!! More

by cody.g.webb Verified Customer Verified Customer

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The sales staff, specifically Mike Craig is out of this world. Finance and sales management can’t be trusted world. Finance and sales management can’t be trusted More

by damodelozier Verified Customer Verified Customer

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they were very helpful and kept me notified. they kept the vehicel clean,and was on time they kept the vehicel clean,and was on time More

by JIM.MCQUERREY Verified Customer Verified Customer

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Got me in fast and took care of me. Very professional & nice ..... great communication! Thx! Very professional & nice ..... great communication! Thx! More

by jrspike31 Verified Customer Verified Customer

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Very friendly! Easy to get in for an appointment. The valet service (pickup/drop off my car for me) was great!!! Makes it so easy! Easy to get in for an appointment. The valet service (pickup/drop off my car for me) was great!!! Makes it so easy! More

by amanciano Verified Customer Verified Customer

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I take my truck for service. Oil change tire rotation. Front and rear alignment. All good. Oil change tire rotation. Front and rear alignment. All good. More

by nick822 Verified Customer Verified Customer

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They were very professional and got my truck in and out and done and checked all my warranty any kind of upgrade that need to be done warranty work everything is taken care of and done and checked all my warranty any kind of upgrade that need to be done warranty work everything is taken care of More

by huntplumbing Verified Customer Verified Customer

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We stopped taking our 2018 ford to this location for service due to previous issues with service. We were continuing to take 2010 ford to smithville because we bought our tires there and were receiving service due to previous issues with service. We were continuing to take 2010 ford to smithville because we bought our tires there and were receiving free tire rotation. Now - free Tire rotation is no longer being honored and the issues with service continue. Smithville Ford said we needed a new battery. Two independent checks confirmed that was not the case. However, it was discovered that the terminals needed cleaning. Smithville Ford should have mentioned that. Upon inspection, we also realized that Smithviile Ford did not check the washer fluid. It was completely empty. We will no longer be coming to the this location for service. More

by LKCOPPAGE Verified Customer Verified Customer

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Picked up our car for a recall repair. Did the work expeditiously and professionally. Dropped the car back early afternoon. All went well. Would recommend. Did the work expeditiously and professionally. Dropped the car back early afternoon. All went well. Would recommend. More

by TMSIB Verified Customer Verified Customer

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