Bill Townley
Bill Townley at Smithville Ford

Bill Townley

Mobile Service Coordinator

Smithville Ford

1098 US-169
Smithville, MO 64089

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4.4
37 Reviews
4.4

37 Reviews

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37 Reviews of Bill Townley

June 26, 2026

Dealership Rating
Employee Rating

Got me in fast and took care of me. Very professional & nice ..... great communication! Thx! More

by jrspike31
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steven Pflugradt, Evan Masher

June 20, 2026

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Very friendly! Easy to get in for an appointment. The valet service (pickup/drop off my car for me) was great!!! Makes it so easy! More

by amanciano
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steven Pflugradt

June 13, 2026

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I take my truck for service. Oil change tire rotation. Front and rear alignment. All good. More

by nick822
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Recommend Dealer
Yes

Other Employees Tagged: Steven Pflugradt, Evan Masher

April 29, 2026

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They were very professional and got my truck in and out and done and checked all my warranty any kind of upgrade that need to be done warranty work everything is taken care of More

by huntplumbing
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Recommend Dealer
Yes

Other Employees Tagged: Steven Pflugradt, Evan Masher , Dustin Jessen

April 13, 2026

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We stopped taking our 2018 ford to this location for service due to previous issues with service. We were continuing to take 2010 ford to smithville because we bought our tires there and were receiving More

by LKCOPPAGE
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Steven Pflugradt, Evan Masher , Dustin Jessen

April 01, 2026

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Picked up our car for a recall repair. Did the work expeditiously and professionally. Dropped the car back early afternoon. All went well. Would recommend. More

by TMSIB
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Recommend Dealer
Yes

Other Employees Tagged: Steven Pflugradt, Evan Masher , Dustin Jessen

March 20, 2026

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The service met my expectations. Had my 90,000 mile service on my Ford-150. More

by Jim88
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steven Pflugradt, Evan Masher , Dustin Jessen

March 04, 2026

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Luke was by far the best sales person iv ever had and that’s coming from someone who sold cars for years. Luke was responsive, he listened to exactly what I wanted and presented options only within my wa More

by Rikib07
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Recommend Dealer
Yes

February 23, 2026

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Ridiculous diagnostic charges something that takes 15 seconds to do shouldn’t cost $150+ you guys and every other major dealership love ripping of your hardworking customers. More

by chaseygeran
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Recommend Dealer
No

Other Employees Tagged: Steven Pflugradt, Evan Masher , Dustin Jessen

January 19, 2026

Dealership Rating
Employee Rating

The communication was great and they did a great job. Getting our car back to us in a timely manner. More

by JENNRHOADES
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Recommend Dealer
Yes

Other Employees Tagged: Steven Pflugradt, Evan Masher , Dustin Jessen

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