Bill Townley

Everyone is always friendly and nice. The coffee is delicious in the waiting area. Definitely recommend them. The coffee is delicious in the waiting area. Definitely recommend them. More

by Kim Verified Customer Verified Customer

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Always polite and takes care of our needs Good communication and prompt response every time communication and prompt response every time More

by sgread75 Verified Customer Verified Customer

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Very personable and easy to work with! Very knowledgeable! Thanks for all of your answers and input Very knowledgeable! Thanks for all of your answers and input More

by brian.woirhaye Verified Customer Verified Customer

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They were professional. The service was very quick. They did a great job. I will come back if my vehicle needs serviced again. The service was very quick. They did a great job. I will come back if my vehicle needs serviced again. More

by 1026ljohnson Verified Customer Verified Customer

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The customer service is great. I have never had an issue getting any work done. I have never had an issue getting any work done. More

by tjdmckown Verified Customer Verified Customer

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A part was ordered and mishandled multiple times and I was forced to make an appt with a private shop in KC for work on my truck because a ford dealer wouldn’t fix the issue despite me buying the truck fr was forced to make an appt with a private shop in KC for work on my truck because a ford dealer wouldn’t fix the issue despite me buying the truck from a dealer with the mods already installed on the vehicle. So, the inconvenience was made mine instead of theirs. More

by kyle.thomas1110 Verified Customer Verified Customer

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Smithville Ford is a great dealership with a great service department with qualified service technicians. service department with qualified service technicians. More

by rjgraskemper Verified Customer Verified Customer

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Smithville Ford always does good work on their vehicles. We've never had a problem with a repair job that's been done at Smithville Ford We've never had a problem with a repair job that's been done at Smithville Ford More

by ckslocombe Verified Customer Verified Customer

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Terrible service! The dealership intentionally tried to make my transmission seam bad in order to get a new one! I have contacted ford corporate office on the multiple The dealership intentionally tried to make my transmission seam bad in order to get a new one! I have contacted ford corporate office on the multiple issues I had. This dealership is a scam!!! More

by cody.g.webb Verified Customer Verified Customer

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The sales staff, specifically Mike Craig is out of this world. Finance and sales management can’t be trusted world. Finance and sales management can’t be trusted More

by damodelozier Verified Customer Verified Customer

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