Bill Townley

They were very professional and got my truck in and out and done and checked all my warranty any kind of upgrade that need to be done warranty work everything is taken care of and done and checked all my warranty any kind of upgrade that need to be done warranty work everything is taken care of More

by huntplumbing Verified Customer Verified Customer

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We stopped taking our 2018 ford to this location for service due to previous issues with service. We were continuing to take 2010 ford to smithville because we bought our tires there and were receiving service due to previous issues with service. We were continuing to take 2010 ford to smithville because we bought our tires there and were receiving free tire rotation. Now - free Tire rotation is no longer being honored and the issues with service continue. Smithville Ford said we needed a new battery. Two independent checks confirmed that was not the case. However, it was discovered that the terminals needed cleaning. Smithville Ford should have mentioned that. Upon inspection, we also realized that Smithviile Ford did not check the washer fluid. It was completely empty. We will no longer be coming to the this location for service. More

by LKCOPPAGE Verified Customer Verified Customer

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Picked up our car for a recall repair. Did the work expeditiously and professionally. Dropped the car back early afternoon. All went well. Would recommend. Did the work expeditiously and professionally. Dropped the car back early afternoon. All went well. Would recommend. More

by TMSIB Verified Customer Verified Customer

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The service met my expectations. Had my 90,000 mile service on my Ford-150. Had my 90,000 mile service on my Ford-150. More

by Jim88 Verified Customer Verified Customer

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Luke was by far the best sales person iv ever had and that’s coming from someone who sold cars for years. Luke was responsive, he listened to exactly what I wanted and presented options only within my wa that’s coming from someone who sold cars for years. Luke was responsive, he listened to exactly what I wanted and presented options only within my wants. Little to no pressure. Luke continued his customer service after the sale with all my needs including picking my vehicle up and driving it for aftermarket add one so that I didn’t have to miss work! He offered, didn’t even have to ask. 10/10 recommend!!! Thank you More

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Ridiculous diagnostic charges something that takes 15 seconds to do shouldn’t cost $150+ you guys and every other major dealership love ripping of your hardworking customers. seconds to do shouldn’t cost $150+ you guys and every other major dealership love ripping of your hardworking customers. More

by chaseygeran Verified Customer Verified Customer

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The communication was great and they did a great job. Getting our car back to us in a timely manner. Getting our car back to us in a timely manner. More

by JENNRHOADES Verified Customer Verified Customer

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They could of told me the things it could possibly be over the phone without charging me $160. I got no answers, not even sure they looked at it at all. over the phone without charging me $160. I got no answers, not even sure they looked at it at all. More

by gtullous66 Verified Customer Verified Customer

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They were friendly and timely in keeping my appointment. They seems concerned making sure I was happy with their service. They seems concerned making sure I was happy with their service. More

by PEGGYICLARK Verified Customer Verified Customer

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Great customer service. They came to our house and picked up our vehicle. Then returned it when service was done. Sent text messages to keep me updated. They came to our house and picked up our vehicle. Then returned it when service was done. Sent text messages to keep me updated. More

by myarnell40 Verified Customer Verified Customer

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