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Smithville Ford - Service Center

Smithville, MO

4.2
81 Reviews

81 Reviews of Smithville Ford - Service Center

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May 27, 2025

Friendly, fast, did good job, like the special price, this was a standard maintenance so liked the advance time slot so no waiting around it was in & out at designated time. More

by rhonda.reeves99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Koedatich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Townley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Took 2 hours for the WORKS- and oil change and tires rotates. It took them 25 minutes after my scheduled appointment to get my car on the rack. More

by jphuke1187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Edwards
3.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
JD Koedatich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Townley
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Great personal service! We never take our Mach e anywhere else for service and support. More

by MikeE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Townley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Staff is friendly and helpful. Every one has a smile and says hello. They all ask if you've been helped or if there is anything they can get you while you wait. More

by LIBBYHIMM23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in service..he's new
May 13, 2025

Great service and timing service department was helpful and efficient getting me in and out. More

by stump64089
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

96 dollars for a 6 quart oil change just too much ,will be looking somewhere else More

by rjs0859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

They did a great job I would highly recommend them and I’m ready to bring my truck in for my next service More

by dded9998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Balderston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gilstrap
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
JD Koedatich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McCullough
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Very professional staff thank you for the repair it’s been 5 days so far so good More

by radbrianc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Valenti
April 28, 2025

Was told one price over the phone and it almost doubled at time of pickup. More

by bogarts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Edwards
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Ryan explained everything to me and was very clear on the process. He called me to let me know all updates. More

by SHERRY_COE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Koedatich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Walley
1
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