Smithville Ford - Service Center

Ryan explained everything to me and was very clear on the process. He called me to let me know all updates. process. He called me to let me know all updates. More

Ryan was very professional and the place was really clean.Don’t take my car anywhere else. clean.Don’t take my car anywhere else. More

Everything went smooth and quick and didn’t try and sell me anything I didn’t need. me anything I didn’t need. More

They are all super nice, doesn't try to up sale me. All around wonderful place. Will be back !! All around wonderful place. Will be back !! More

I am very grateful to now have a Ford dealership in Smithville that I can rely on. First experience was great. From the lady who answers the phone to the service department personnel, they were very Smithville that I can rely on. First experience was great. From the lady who answers the phone to the service department personnel, they were very friendly and informative. More

My car was ready within 1 hour for oil change. I appreciated that Ryan was able to pull my car right in. I appreciated that Ryan was able to pull my car right in. More

Parts from hinge repair are loose and a door trim piece is gone. Enough? So the work scheduled was a mess. You wanted to inspect, you did that at my home, the trip in was for repair. Parts had arrived is gone. Enough? So the work scheduled was a mess. You wanted to inspect, you did that at my home, the trip in was for repair. Parts had arrived and you didn’t know. The kid at service is just to lame. So I was expecting under new management a far better experience. You failed in all facets of knowing what you are doing! More

I purchased my vehicle from your dealership and will have you change my oil from now on. you change my oil from now on. More

Diagnosed my problem and I think fixed it. Also suggested some maintenance on my diesel which I agreed to. Happy with the service. Also suggested some maintenance on my diesel which I agreed to. Happy with the service. More

Mike Craig was my salesperson and Dave McCullough worked out all the business details. Both were true gentlemen, responding quickly to my questions and providing honest and detailed answers. Mike went the e out all the business details. Both were true gentlemen, responding quickly to my questions and providing honest and detailed answers. Mike went the extra mile by being there for the carrier to make the vehicle pickup. It was a great experience and a pleasure doing business with Smithville Ford. More