Smothers European Volvo
Santa Rosa, CA
Hours
Sales/Showroom
Monday 9:30 AM - 6:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 23 reviews
We had a wonderful experience purchasing our Volvo. Ron Copes made the sales process easy and painless! He is extremely informative, patient and professional. We will recommend Smothers to our friend Ron Copes made the sales process easy and painless! He is extremely informative, patient and professional. We will recommend Smothers to our friends and family! More
Super easy sales process, we made the deal over text message in about an hour, no upsells, no overpriced dealership add-ons, no pressure. The closing process in person was so fast we were done before th message in about an hour, no upsells, no overpriced dealership add-ons, no pressure. The closing process in person was so fast we were done before they finished detailing the car. Family owned dealerships like this one are the best. More
The staff seems to really care for customers. The service department is really friendly and fast. You can tell they care for their customers. The service department is really friendly and fast. You can tell they care for their customers. More
Ron was fantastic. I was in the middle of a relocation. He was super patient with me and helped get me in the perfect car. Everything went smooth, I recommend highly I was in the middle of a relocation. He was super patient with me and helped get me in the perfect car. Everything went smooth, I recommend highly More
We had an extremely frustrating experience at Smothers European between June 11–12, 2025. We were working with Sandra at Mercedes-Benz and fully prepared to move forward on a car we’d been eyeing for some European between June 11–12, 2025. We were working with Sandra at Mercedes-Benz and fully prepared to move forward on a car we’d been eyeing for some time. Instead, we were blocked by Ron from Volvo, who selfishly kept the vehicle for himself. We sat for over 3.5 hours at the dealership waiting, only to be told the car was “on hold” and no longer available to us—despite the fact that we were ready and eager to buy. What makes it worse is that management was informed and involved, yet still allowed the sale to be stolen. We weren’t just ignored—we were completely dismissed. Sandra was the only one who treated us with professionalism and care, and it’s a shame that internal politics and commission chasing were allowed to override fairness and customer service. This dealership failed us, and it’s clear there’s a bigger issue with how things are run. More
Great communication! Friendly staff! I had a wonderful experience with Santa Rosa dealership! Will definitely go back for future car purchases Friendly staff! I had a wonderful experience with Santa Rosa dealership! Will definitely go back for future car purchases More

