Snell Motors

2016 Acadia We finally found what we were looking for after 3 months of looking and being very picky!!! Found a used '16 Acadia with only 4,700 miles!! {perfect) We finally found what we were looking for after 3 months of looking and being very picky!!! Found a used '16 Acadia with only 4,700 miles!! {perfect) We had emailed and said we were interested, and up front told them I was going to pay what they were asking, and they gave us thing we couldn't refuse for the mileage it has. For that I commend them, many places refused to budge on their price. My only disappointment, I'm loyal to USAA. We walked in pre-approved and ready to buy, paperwork in hand ready to roll. For some reason, they were really reluctant to sell me the vehicle under my own pre-approved paperwork. Started out them telling me in a nutshell, that we couldn't drive the vehicle home unless we use their financing. We were very irritated, I was ok having a slightly higher interest rate (2.74%) because I wanted my own bank to have it. I think finally they knew we were going to walk, and they asked for an opportunity to beat that interest rate, I disgruntledly agreed and said it has to be under 2%. They finally did agree to finance it through USAA if they couldn't beat mine, and they did (2.04%), it took awhile and some negotiating with the finance manager. Overall it was a great experience, would have still preferred my own bank to have it, but overall it all worked out. We'll definitely go back and give them an opportunity again right away!! More

Extremely happy with Snell Motors This was my first time buying a car from Snell. From the beginning to the closing and delivery, I had the opportunity to work with a number of indivi This was my first time buying a car from Snell. From the beginning to the closing and delivery, I had the opportunity to work with a number of individuals at the dealership all of whom displayed the utmost level of courtesy, professionalism, and help. From Drew Dauer who was really excellent in working with me on the details throughout the purchase process and explained to me all the many gadgets and functions of my new Cadillac XT5, to Jon Teeslink who put before me all the options which really helped me a lot in my final purchase decision, to Dustin Baker who was amazing in explaining everything in the final paperwork. Dustin was also so courteous when I called him 10 days after purchase asking about something not related to his job. He called me back after less than a minute with an answer. That is what “far exceeding customers expectations” mean. I am extremely happy with Snell, and highly recommend it. Thanks Drew, Jon, and Dustin. More

Brian Holmen - A Salesperson's Saleperson Up front, I want to disclose that my father sold GM products for 40+ years. I have been in sales since 1978 and I am very critical of the sales peopl Up front, I want to disclose that my father sold GM products for 40+ years. I have been in sales since 1978 and I am very critical of the sales people I work with. That said, I want to relate our experience from yesterday with Brian and Snell Motors... My wife and I had recently rented a Cadillac ATS Luxury model while on vacation in North Carolina. Both of us were extremely impressed with it. Doing some research on getting home I determined that the Premium model would be a better fit for what we would want. In looking for a Certified low mileage ATS Premium model on the internet - we found one at Snell Motors in Mankato. As this is an hour and a half drive from our home, I called to confirm that the unit was still available. Luck of the draw, Brian Holmen took my call. Over the phone, Brian's demeanor was very positive. He checked to confirm it was still available, which it was, and I told him that we would like to drive over and see it.. Upon our arrival, we met with Brian. The ATS was actually being detailed for our inspection, so we made small talk while waiting. Brian did an excellent job of building rapport and working in a consultative manor. My wife, who is very intolerant of "high pressure" tactics was immediately put at ease. The detail person (I think it was Jacob) brought the car into the showroom and we spent 10 - 15 minutes looking over the car while Brian, Linda and I discussed features and controls of the Premium model. Now time for the test drive. I know the "typical" routine is for the salesmen to ride with the customer. Brian understood that we were serious buyers and knew what we were looking for. He offered to let us take it on an extended drive by ourselves. Major brownie points! Upon return, we let Brian know we were very happy with this car and wanted to own it - if a proper deal could be worked out. Brian got his manager, John Piowlski, to appraise our trade. Our numbers and John's numbers were not the same, but a compromise was reached relatively quickly, and on a friendly basis. It was late on a Saturday afternoon and I would not have had a problem if we had had to make a second trip to finalize the deal. John said that they should be able to get all the approvals and paperwork completed in 45 minutes. And they did. Matt Pierson, the F&I rep, did his job in a concise and professional manner. This was a very pleasant buying experience. I truly feel that when we're in the market for our next new vehicle I can call Brian and probably get it done mostly over the phone. More

Responsive and Caring Servide from a Sales Representative James Hinton has been the Snell Motors Sales Representative the last two times we have purchased or leased a car. He has been very responsive in se James Hinton has been the Snell Motors Sales Representative the last two times we have purchased or leased a car. He has been very responsive in seeking to meet our desire for the type of car we preferred. He is very friendly and seems always willing to go the extra mile to serve the customer. We are very pleased with the outcome. More

No Pressure and Listened Well to My Needs Brian really listened to what I wanted in a car and helped me narrow down what it was that I really NEEDED in a vehicle. He was very on top of looking Brian really listened to what I wanted in a car and helped me narrow down what it was that I really NEEDED in a vehicle. He was very on top of looking out for a good deal, so when a previously owned Envision came into Snell, he contacted me immediately to get me in to see it and take it for an overnight to see if it really was what I wanted. His relaxed, easy-going personality and great sense of humor made the whole process a pleasant one. Thanks, Brian!! Dustin was fast and efficient and made spending money feel GREAT! He kept the financial process moving, but took time to answer any questions I had or explain details I didn't understand. Thanks, Dustin...and by the way, your boys are adorable! More

Bought a used Buick 15,000 miles Had a very nice experience buying our car, no problems, no pressure. I hate it when dealers play price games. James H. And Julio were both very nice w Had a very nice experience buying our car, no problems, no pressure. I hate it when dealers play price games. James H. And Julio were both very nice we talked about the price and in a few minutes reached a deal. I asked Julio to clean the rims and he did it right away. Also in the financial department, Reid was very helpful and they rustproofed the car and delivered it to within a short distance from my house as I live 4&1/2 hrs from there. Great experience overall and they even threw in a swag bag! More

Excellent service from a recommended salesman. Brian was extremely helpful in the purchase of our Dodge Durango. We weren't expecting to find this in a GM lot, but he went above and beyond to help Brian was extremely helpful in the purchase of our Dodge Durango. We weren't expecting to find this in a GM lot, but he went above and beyond to help us get exactly what we were looking for. We've purchased from Snell before, and appreciate the laid back atmosphere, and the fact that the salesmen aren't overly aggressive to "make a sale". Brian did a great job making sure the customer was happy, and we were glad our family members recommended him! Will definitely be coming back for future purchases. More

Very Happy with no pressure sales!! Jim was a great sales person to work with. He made sure the 2010 Ford Mustang Convertible I bought was 100% up to my expectations. He even stayed a f Jim was a great sales person to work with. He made sure the 2010 Ford Mustang Convertible I bought was 100% up to my expectations. He even stayed a few hours late to complete the sale. He went above and beyond to make sure I was happy in the end. Thanks Jim!! -- Dan A. More

Very Helpful My husband and I were very impressed with the ease of purchasing a new vehicle at Snell Motors! We dealt with Jeff Wondra and Drew Dauer the most dur My husband and I were very impressed with the ease of purchasing a new vehicle at Snell Motors! We dealt with Jeff Wondra and Drew Dauer the most during our purchase. They took the time to find the exact vehicle we were looking for and they were very thorough with the purchase options and going through the vehicle before we left that day! More

Pleased My wife and I had an excellent experience working with Jim Hinton purchasing our 2013 GMC Sierra. He professionally represented both us and Snell moto My wife and I had an excellent experience working with Jim Hinton purchasing our 2013 GMC Sierra. He professionally represented both us and Snell motors in our negotiations. After the purchase Jim went over the vehicle and explained how everything worked. I would recommend Snell motors to others. More