Snell Motors

Very helpful and courteous! I had the opportunity to work with a number of individuals at the dealership through the search and purchasing process, and everyone was very responsi I had the opportunity to work with a number of individuals at the dealership through the search and purchasing process, and everyone was very responsive, professional, and helpful. They took the stress out of the car buying process by providing me with all the information I needed on my new vehicle as well as every detail of the transaction in advance. They have certainly earned my continued business! More

Below Average Sales Experience Generally disappointing car buying experience. Car is great, but sales/finance personnel very lackluster. Finance guy bordering on downright unfrien Generally disappointing car buying experience. Car is great, but sales/finance personnel very lackluster. Finance guy bordering on downright unfriendly. Seemed to just want to get rid of us. Dealer seemed annoyed when I wanted to test drive a couple cars. Bought a certified pre-owned Cadillac. When I asked about what it meant to be certified, and what warranty came with it, dealer didn't know. Said the finance guy would tell me about it. Told the finance guy what the dealer said, and he kind of just ignored me. Minor, but annoying thing. The dealer at one point says he is giving me 3 months free car washes. I comment that I probably won't use them since I live too far away, and don't make it to Mankato much. Finance guy later tells me I get a choice between car washes and a gift card. Ask the dealer about what the finance guy told me, and he said it was too late. He already gave me the car washes, so there is nothing he can do. About a week after I bought the car, I get a call from the collision department wanting to schedule a visit. No one had told more when I bought it that the vehicle needed repairs, so this was a surprise. Also a pain given how far away we live. Nothing terrible, but nothing great either. More

Excellent and amazing! Our dealer was amazing, she went above and beyond to help us get the vehicle we needed for our family! She was genuine and really showed us she cared Our dealer was amazing, she went above and beyond to help us get the vehicle we needed for our family! She was genuine and really showed us she cared about us and what we wanted! We will be back for our next purchase and can not wait to work with her again! More

A fantastic buying experience Everyone that we (my wife and I) dealt with from start to finish, in person or by phone were polite, professional, knowledgeable and more than helpful Everyone that we (my wife and I) dealt with from start to finish, in person or by phone were polite, professional, knowledgeable and more than helpful. The crew at Snell Motors made purchasing a new Buick a pure painless pleasure. The guarantee of follow-up on the sale has been followed without hesitation. Our buying experience at Snell Motors has been outstanding and it will assure that we will be back to do business with them again in the future. More

Great integrity and professionalism Brain was very helpful answering the questions I had. I found him to be honest. If I asked him a question he didn't know, he Told me so, and then foun Brain was very helpful answering the questions I had. I found him to be honest. If I asked him a question he didn't know, he Told me so, and then found the answer for me. He did every thing he said he would. He allowed us to have an extended drive with the vehicle and understood when I wanted time to research and crunch numbers. He has followed up with me to make sure I am very happy and satisfied with the purchase. Reid was very knowledgable and thorough in the performance of his duties. The overall experience was excellent, efficient and relatively quick. More

Smoooooth I had a GREAT experience working with Greg G, that guy can move!! Great customer service, very friendly! Dustin Baker also was very helpful and down t I had a GREAT experience working with Greg G, that guy can move!! Great customer service, very friendly! Dustin Baker also was very helpful and down to earth with the financing! Thanks guys! More

Quick Sale Grant S was great to work with. I researched online before visiting and told him I didn't want to be there forever to make a deal they were awesome ha Grant S was great to work with. I researched online before visiting and told him I didn't want to be there forever to make a deal they were awesome handled things quickly. Also worked with Dustin B and things went just as smoothly. Love my new Chevy Cruse. More

Very Satisfied I was very pleased with the customer service that I received at Snell Motors. They were extremely friendly and helpful. All of my questions were answe I was very pleased with the customer service that I received at Snell Motors. They were extremely friendly and helpful. All of my questions were answered and the financial department did an excellent job as well. More

Amazing Purchase !! This was my first time buying a car from a dealership, from simply walking in, not knowing what to expect, to being greeted by a friendly salesperson This was my first time buying a car from a dealership, from simply walking in, not knowing what to expect, to being greeted by a friendly salesperson who helped me to the end. It was actually quite easy and the car that I had looked at online was at that dealership. Brian was so helpful and knowledgeable for this first-time buyer and made me feel confident that that I could do the deal. I'm very happy with my car and the service I received from Sales to Finance. More

Absolutely amazing ! My experience at Snell was definitely top-notch all the way from the receptionist at the front desk to Grant in sales. They made me feel like they rea My experience at Snell was definitely top-notch all the way from the receptionist at the front desk to Grant in sales. They made me feel like they really cared about giving me the best experience and knowledge the could about my vehicle . More