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Soerens Ford
Brookfield, WI
914 Reviews
At Soerens Ford of Brookfield, your experience will truly be Nice! Since our beginning in 1917, Soerens Ford has been a family business. We were the first Ford dealership in Milwaukee, and continue to be the oldest Ford dealership in metro Milwaukee. Whether it's a quick tune-up, an interior or exterior porter, the need for an immediate fix, or suiting up with a new ride altogether, Soerens Ford of Brookfield has you covered. Our state-of-the-art Service Center and award-winning Collision Center are open daily for your convenience, and our knowledgeable Sales team will go above and beyond to ensure we find the right fit for you. Our extensive inventory of new and used Ford models are sure to impress. Soerens Ford of Brookfield also has one of the largest selection of Ford parts in the area.
We are very proud of our longevity in the car business and the reputation we’ve worked so hard to build in the community over the years. We are also gratified by the loyalty of our customers, our friends, neighbors, and family, and our incredible team at Soerens Ford. Thank you for supporting us the past 106 years, and helping us to secure the honor of the Ford President’s Award for 2017! Stop in to Soerens Ford of Brookfield and experience the "Home of the Nice Guys" at 18900 West Capitol Drive, Brookfield, WI.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 914 reviews
January 02, 2025
I’ve been a service customer since early 90’s. Always a good experience. Thanks to Angelina for a quick booking and Audra for a quick and efficient turnaround Always a good experience. Thanks to Angelina for a quick booking and Audra for a quick and efficient turnaround More
by jgpeterscpa
Verified CustomerEmployees Worked With
Audra Hanson
January 01, 2025
They explained everything that was to be done. I was waiting for my ride they had already started on my vehicle and had informed me on something that should be replaced. I was waiting for my ride they had already started on my vehicle and had informed me on something that should be replaced. More
by Mike
December 30, 2024
Great customer service. Easy to schedule appointments online or by phone. Work completed in a timely manner. Easy to schedule appointments online or by phone. Work completed in a timely manner. More
by lbcoolj2003
December 30, 2024
Soerens has always provided quick and accurate repairs and scheduled services. The advisors are friendly and helpful. and scheduled services. The advisors are friendly and helpful. More
by bhgolownia
December 30, 2024
Ford did a terrific job taking care of my warranty issue. Nothing but professionalism and concern for their customer. Audra is the best service person I have ever worked with, she is awesome! Nothing but professionalism and concern for their customer. Audra is the best service person I have ever worked with, she is awesome! More
by sbower1
Employees Worked With
Audra Hanson
December 30, 2024
Everyone and the work was to my satisfaction. I was treated with respect from the time I arrived until the time left even though it was a Saturday. I was treated with respect from the time I arrived until the time left even though it was a Saturday. More
by wshotola
Employees Worked With
John the shuttle driver. Spencer Beard both five stars
December 29, 2024
We were very pleased with our experience at Soren Ford. Our sales rep was friendly, informative, and helpful. I would definitely go back. We love our new car. Our sales rep was friendly, informative, and helpful. I would definitely go back. We love our new car. More
by krause5
Employees Worked With
December 27, 2024
The staff is always helpful, professional, and friendly. Service is always done well and promptly. Service is always done well and promptly. More
by marge-don
December 26, 2024
The dealership is very service oriented. They picked up my car and returned it. They evaluated my break issues and as requested did a quick once over prior to a long road trip I had planned, They picked up my car and returned it. They evaluated my break issues and as requested did a quick once over prior to a long road trip I had planned, They found a leak in the main rear seal of my transmission. They identified it was covered under my extended warranty. We set up an appointment after my return. Thank you Soerens Ford! More
by bob.willkomm
Employees Worked With
Tyler Garfield, Audra Hanson
December 26, 2024
Tyler always goes above & beyond what I feel a service representative should do! He’s friendly, knowledgeable, and always tries to help you out. representative should do! He’s friendly, knowledgeable, and always tries to help you out. More
by heunma
Employees Worked With
Tyler Garfield
