Soerens Ford

Always professional and first class customer service. ....sales, service and part. Would not think of going any place other than Soerens for a new vehicle or service. ....sales, service and part. Would not think of going any place other than Soerens for a new vehicle or service. More

I was greeted immediately, I told Travell what I was interested in buying and he provided an option. The F-150 was exactly what I wanted and he explained everything. It couldn't have gone better interested in buying and he provided an option. The F-150 was exactly what I wanted and he explained everything. It couldn't have gone better More

Needed a new battery and service fit me in same day. Cost was competitive and employees were friendly. Cost was competitive and employees were friendly. More

The pick up and drop off was very simple and easy to do. The paying process and text communication was clear and straightforward The paying process and text communication was clear and straightforward More

They are all very nice people to deal with knowledgeable and I feel that they are trustworthy not trying to add on extra expenses . and I feel that they are trustworthy not trying to add on extra expenses . More

Oil Leak was identified but not communicated prior to doing high dollar maintenance (breaks, coolant, oil change, etc.) the car is from 2011, I would have skipped the maintenance and gotten rid of the ca doing high dollar maintenance (breaks, coolant, oil change, etc.) the car is from 2011, I would have skipped the maintenance and gotten rid of the car. More

One of the absolute BEST auto dealerships I've ever done business with. It's one thing to have a great sales team & have a positive experience purchasing a vehicle, but it's the service department with a st business with. It's one thing to have a great sales team & have a positive experience purchasing a vehicle, but it's the service department with a stellar service manager and knowledgeable, team of mechanics that keep you coming back & wanting to share your experiences. I personally experienced what happens when a top notch service manager assigns one of his best mechanics to make a minor repair on my vehicle and out of the kindness of his heart the mechanic decided that day to take some extra time to just take a peek and look around my vehicle to be sure that everything was in tip top shape. This mechanic actually found something that that not even a thorough pre-purchase inspection found and had he not found it could have possibly been catastrophic for me sometime later down the road. The service manager Kurt took control of the situation and handled everything with such grace, care and concern that I knew my vehicle and myself were in the best hands ever. The service manager Curt Vossekuil treated me like my vehicle & I mattered & I was not just another customer number hanging from the rear view mirror. The service manager proved to me that even after you purchase a vehicle from Soerens Ford that they still care about their customers and don't want their business to end after they drive off the lot. It takes a lot to run a busy service department with top notch, highly skilled mechanics who have shown to me that they indeed go above and beyond to find, diagnose & repair a vehicle with absolute care & precision. Soerens Ford's service manager Kurt Vossekuil runs the service department like a well oiled machine & it's a big job with big responsibilities, but he does it all with the highest level of accuracy & even a little charm. I normally don't write reviews but I received such a positive experience with Kurt and the wonderful mechanic that took care of my vehicle that I just had to share it. These days it's hard to find a service department that is not only interested in repairing your vehicle right the first time but is also interested in making sure your overall experience is the best one ever. Rest assured you can feel at ease while your car is in service that some of the best mechanics are working on your vehicle and the service manager Kurt Vossekuil is handling all of your other needs with the highest standards !!! Soerens Ford has an absolute ASSET with Kurt Vossekuil as their Service Manager and I hope they recognize him as such. Thanks again 😊 💯👏👍😊🌟🌟🌟🌟🌟💯 More

It was so convenient to come to our home and do the work we needed there. Then Tanner made a trip back to the dealership for us to have a key cut and get another type of oil for an oil change. He was so wil we needed there. Then Tanner made a trip back to the dealership for us to have a key cut and get another type of oil for an oil change. He was so willing to do whatever it took to finish what we needed done! Super attitude and a great employee! More

I had the works done at my house. They rotated my tires with an oil change. They rotated my tires with an oil change. More

excellent service. Everyone was very helpful with the process and explaining it all Love our Bronco Sport. Everyone was very helpful with the process and explaining it all Love our Bronco Sport. More