Soerens Ford

I received exactly what I wanted. Peter Kraut was very low pressure. He found me exactly what I wanted very quickly.. My entire experience was hassle free. I would recommend my frie Peter Kraut was very low pressure. He found me exactly what I wanted very quickly.. My entire experience was hassle free. I would recommend my friends and family to call him. I am really enjoying my Ford Escape. More

Ford recall .i went to Sorrens because they were the closest Ford dealer/service center to my home. I had purchased the vehicle from Carnax. Ford issued a recal .i went to Sorrens because they were the closest Ford dealer/service center to my home. I had purchased the vehicle from Carnax. Ford issued a recall so I needed it fixed. The Soerens facility was very bright and clean. More

Great buying experienc This car experience was so different from the past. I identified the car i wanted, received 0% finance and had the car on the way to the dealer withi This car experience was so different from the past. I identified the car i wanted, received 0% finance and had the car on the way to the dealer within the hour. I was in and out and back to work in no time. Pete patiently showed me everything on my new car and welcomed me back any time I had questions. Pete was great to work with. I was able to go test drive several cars without pressure to purchase a car at that time. That allowed me to fully think through my purchase. Pete patiently waiting (with no pressure) until I was ready to purchase a car. in 10 years I'll be back for another Ford car from Soerens Ford. More

Getting a truck in short time Tina and Adam worked on getting a vehicle that I had wanted. I had wanted the race red truck on the lot, but an alternate was found. Ella and Mark e Tina and Adam worked on getting a vehicle that I had wanted. I had wanted the race red truck on the lot, but an alternate was found. Ella and Mark explained things fully each from their own perspective. I think the personnel did a great job. I think a weakness exists with the service department such that if someone wants to modify or upgrade a truck, the knowledge base to do that is not there. I don't think this a dealership issue, but a Ford issue that the headquarters must address. Training must be provided to make modifications to the vehicle if the customer wants that to happen. People from the assembly line should train service techs how to do that. Soerens did a great job. More

Good service I needed a battery replaced and other places wouldn't even attempt to replace it. Your service tech finished the job in 30 minutes. Nice waiting area I needed a battery replaced and other places wouldn't even attempt to replace it. Your service tech finished the job in 30 minutes. Nice waiting area too. More

Regular Maintanence. I was early for my appointment and they got me in, took care of everything and got me out ahead of time. As always great job. I was early for my appointment and they got me in, took care of everything and got me out ahead of time. As always great job. More

Great place to look at vehicles and test drive. Staff very friendly, knowledgeable and accommodating. Little to no sales pressure. Todd was very willing to make to look at vehicles and test drive. Staff very friendly, knowledgeable and accommodating. Little to no sales pressure. Todd was very willing to make buying my new truck a good experience. Thanks! More

Ford Truck All staff was friendly and were helpful & knowledgeable in our purchase. Zach was very helpful in going over all the details of the vehicle. Highly All staff was friendly and were helpful & knowledgeable in our purchase. Zach was very helpful in going over all the details of the vehicle. Highly recommend Soerens. More

Good experience I purchased a 2010 Yukon Denali and overall it was a good experience. Very friendly staff. The only complaint would be that when I picked up the veh I purchased a 2010 Yukon Denali and overall it was a good experience. Very friendly staff. The only complaint would be that when I picked up the vehicle the gas tank was only filled to 1/4. I would expect a full tank of gas when purchasing a $30,000 vehicle. Not a huge issue - this was the only disappointment I had with the entire transaction. I would definitely recommend Soerens Ford - just make sure to ask for a full tank of gas when picking up your vehicle;) More

Service repair Very good customer service for a repair that was needed on a used 2010 Chevrolet K3500. Very friendly and efficient process. I would recommend Soere Very good customer service for a repair that was needed on a used 2010 Chevrolet K3500. Very friendly and efficient process. I would recommend Soerens to others. More