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Soerens Ford

Brookfield, WI

Overview
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Reviews
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4.7
881 Reviews
At Soerens Ford of Brookfield, your experience will truly be Nice! Since our beginning in 1917, Soerens Ford has been a family business. We were the first Ford dealership in Milwaukee, and continue to be the oldest Ford dealership in metro Milwaukee. Whether it's a quick tune-up, an interior or exterior porter, the need for an immediate fix, or suiting up with a new ride altogether, Soerens Ford of Brookfield has you covered. Our state-of-the-art Service Center and award-winning Collision Center are open daily for your convenience, and our knowledgeable Sales team will go above and beyond to ensure we find the right fit for you. Our extensive inventory of new and used Ford models are sure to impress. Soerens Ford of Brookfield also has one of the largest selection of Ford parts in the area. We are very proud of our longevity in the car business and the reputation we’ve worked so hard to build in the community over the years. We are also gratified by the loyalty of our customers, our friends, neighbors, and family, and our incredible team at Soerens Ford. Thank you for supporting us the past 106 years, and helping us to secure the honor of the Ford President’s Award for 2017! Stop in to Soerens Ford of Brookfield and experience the "Home of the Nice Guys" at 18900 West Capitol Drive, Brookfield, WI.
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18900 W. Capitol Drive

Brookfield, WI

53045

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Showing 881 reviews

September 07, 2024

Great service experience. I am very satisfied with my last service visit. I will go back again. More

by jhobbs20
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 06, 2024

Audra was professional and personable. She kept us informed, and our vehicle was ready before promised. More

by LLJENSON0
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Audra Hanson
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September 05, 2024

Tyler was very helpful and friendly, I was kept updated with the progress of my car and notified when the work was complete More

by blasz79
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
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Sep 06, 2024 -

Soerens Ford responded

Thank you for the wonderful review! We appreciate you so very much. We strive hard to provide customer service and your review means the world to us.

September 04, 2024

Very prompt and courteous service. . Being a business, they understand the urgency to get our vehicles back on the road. . More

by Wrabehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Garfield, Audra Hanson
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Sep 06, 2024 -

Soerens Ford responded

Yes we do!!!! Thank you for the wonderful review! Please reach out if you would like us to pick it up and deliver it to you next time. We can do that for all of your business fleet. Some jobs we are even able to come to you directly and do the lighter jobs onsite. Just give us a call when you are ready,

September 04, 2024

Nice clean and modern facility. Friendly staff. Had an appointment at 1:00 pm with finance but wasn't seen until 1:15, not the worst thing but should have been on time. More

by wschneider2
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Grutza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Soerens Ford responded

We are so very sorry for being late. We like to provide an exceptional guest experience with all of our guests and do not like anyone to feel "rushed": hopefully next-time we can be more mindful of your time. We are happy you were pleased with the rest of your experience. Have a wonderful weekend.

August 31, 2024

Soren's was very helpful in working my car in when the electrical system started to deteriorate as I was driving to and from a client. More

by Sh_meow_2000
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 31, 2024

Helpful people. Audra, particularly, was very helpful and very pleasant. She got me the best deal on my service. More

by jhackney1
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Recommend Dealer
Yes
Employees Worked With
Audra Hanson
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August 31, 2024

Nice dealership with a decent selection of vehicles. I hoped the transaction would have been slightly smoother and the trade in value of my car was surprisingly much lower than I ever expected so I kept More

by rjmetalgod
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Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
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August 31, 2024

Tyler was a great advocate for me with the warranty company and in getting my truck fixed. Communication was great and he worked diligently try and keep the repair moving forward. I will be taking futu More

by eholland
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
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August 30, 2024

Audra was a pleasure to work with. I didn’t realize until after the fact that I had the time wrong for my appointment and was late. She never brought it up and got my work done quickly More

by radmanTim
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Audra Hanson
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