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Soerens Ford

Brookfield, WI

4.7
893 Reviews
At Soerens Ford of Brookfield, your experience will truly be Nice! Since our beginning in 1917, Soerens Ford has been a family business. We were the first Ford dealership in Milwaukee, and continue to be the oldest Ford dealership in metro Milwaukee. Whether it's a quick tune-up, an interior or exterior porter, the need for an immediate fix, or suiting up with a new ride altogether, Soerens Ford of Brookfield has you covered. Our state-of-the-art Service Center and award-winning Collision Center are open daily for your convenience, and our knowledgeable Sales team will go above and beyond to ensure we find the right fit for you. Our extensive inventory of new and used Ford models are sure to impress. Soerens Ford of Brookfield also has one of the largest selection of Ford parts in the area. We are very proud of our longevity in the car business and the reputation we’ve worked so hard to build in the community over the years. We are also gratified by the loyalty of our customers, our friends, neighbors, and family, and our incredible team at Soerens Ford. Thank you for supporting us the past 106 years, and helping us to secure the honor of the Ford President’s Award for 2017! Stop in to Soerens Ford of Brookfield and experience the "Home of the Nice Guys" at 18900 West Capitol Drive, Brookfield, WI.
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18900 W. Capitol Drive

Brookfield, WI

53045

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Showing 893 reviews

May 22, 2024

Great service,car washed, and the pick up and delivery is an exceptional addition to their regular service options. More

by bwormington
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Garfield
May 28, 2024 -

Soerens Ford responded

Thank you for the wonderful five star review! We appreciate your business and your feedback is valuable.

May 22, 2024

Tyler is outstanding. We understand everyone is short on technicians, but sometimes the quality prior to releasing truck lacks. Generally great, but once in a while you ne More

by darrin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
May 28, 2024 -

Soerens Ford responded

Thank you for your review regarding Tyler! I'm sorry we did not meet your expectations! I promise are working diligently to make every customer satisfied and happy!

May 20, 2024

Service was great. He took care of everything and went the extra mile to make sure I was happy. More

by kadjeff2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
May 28, 2024 -

Soerens Ford responded

Thank you for your five-star review! We appreciate you!

May 20, 2024

Soerens is our “go to” when we need a new car. John Schultz is our guy! Soerens is fair and easy to deal with! Love the service & especially Tyler Garfield! He addresses our concerns & follows thr More

by marysusanhoward
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
John Schultz l-five plus stars!, Tyler Garfield
May 28, 2024 -

Soerens Ford responded

Thank you for your wonderful review! We appreciate your business and your feedback.

May 20, 2024

It was a great experience. This was the first time I used the service department and it was wonderful. Very knowledgeable and friendly. More

by barbmartin90
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Todd Ridder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Soerens Ford responded

Thank you for your five-star review! We appreciate you!

May 20, 2024

Tyler stayed in touch with me and met the commitments he made to me. The car was done timely. More

by tim_m_michalski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
May 28, 2024 -

Soerens Ford responded

Thank you for your five-star review! We appreciate you and your feedback!

May 18, 2024

Great experience and service. We loved working with John Schultz. Great knowledge. Love my new car More

by Jbartolone1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Soerens Ford responded

Awesome! Thank you for your purchase! John is a keeper!

May 17, 2024

Job was started late because paperwork was lost. Engine cover is still lose despite multiple requests to make sure it be fastened. No apologies about lost paperwork or incomplete work. More

by dtaler60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Garfield
May 17, 2024 -

Soerens Ford responded

I am so sorry for your experience with our dealership and how we handled your service work. Please feel free to reach out to me when you have time. - 262-781-9800. June, General Manager

May 17, 2024

awesome. love the pick up and drop off service technicians are always in time too More

by aa_payne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Soerens Ford responded

Thank you! Call again when you are in need! We are happy to help! We also offer mobile service!

May 16, 2024

Very well done and they were able to get it done in a very timely matter More

by cjej11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Garfield
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