
Soerens Ford
Brookfield, WI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 854 reviews
A Positive Experience I had the pleasure of working with Dean Hoyt, who is professional, knowledgeable and friendly. My situation consisted of selling a car for a family me I had the pleasure of working with Dean Hoyt, who is professional, knowledgeable and friendly. My situation consisted of selling a car for a family member and purchasing a new car for myself. Dean took the time to really listen to what I needed to accomplish. In my mind Dean worked double duty to make it easy for me to sell a car and find a car that I would enjoy driving everyday. He answered every question I posed to him in a timely and professional manner. Dean was pleasant every step of the way. In addition, I was able to experience the comradery of the staff at Soeren’s. They worked as a team to meet my needs and make me feel valued as a customer. You could see and feel the pride of the dealership they worked for. Working with Dean Hoyt at Soeren’s Ford was a positive experience. I highly recommend Dean and Soeren's Ford. More
New car purchase in 30 minutes! We were in at Soerens for service on two of our vehicles and while casually looking around the showroom we talked to Mike Walsh about a new car on th We were in at Soerens for service on two of our vehicles and while casually looking around the showroom we talked to Mike Walsh about a new car on the showroom floor. We had really stopped just for service and went through the showroom just to see "what was new". When we asked about one of the cars in particular we promptly had our questions addressed. Mike was very knowledgeable and when asked he also quoted a price including all rebates as well as discounts that we considered to be a great deal so we bought the car! Mike was very easy to work with and we would highly recommend Soerens for sales as well as service. Having purchased over 75 new cars over the years we have found that while all Ford dealers can sell you a car for about the same price, the Soerens folks always go the extra mile to make sure the experience before and after the sale is the best it can be. Whether it is sales or service Soerens treats customers with the utmost care. We are very pleased with Soerens and will continue to recommend them to others. More
Teamwork / Great overall Experience The initial on-line inquire/interest of the 2015 Ford Edge was a great start in the negotiating process and feedback was prompt. The internet staff f The initial on-line inquire/interest of the 2015 Ford Edge was a great start in the negotiating process and feedback was prompt. The internet staff followed-up with appointment reminders and quickly answered on-line questions. If for some reason the internet staff was not available they seemed to delegate to other sales staff to ensure a positive and quick experience. Overall, the dealership sales department used a teamwork attitude. The purchase of a new vehicle was a great experience!! More
ford focus 2016 I recently had been searching for a nice used car to replace my 9 year old edge. I had been to two other local ford dealers and was turned off by th I recently had been searching for a nice used car to replace my 9 year old edge. I had been to two other local ford dealers and was turned off by the high pressure sales approach. My 18 year old son found this car on the internet and I called and spoke to Tina. She was super friendly and not pushy at all, directed me to come in a talk to Scott if I was interested in trying out the car. I had gone by myself dreading it because I usually make my husband deal with the car purchasing, I was greeted with a friendly, and casual attitude, and was told go ahead and take the car out. No pressure ..... The next day my husband tried it out ..... great experience no hassles... Agreed on a price over the phone went in the next day with my trade in. Had it all done with paperwork within 2 hours. Stress free and the car was filled with gas ..... love it .....Thank you again ... looking forward to dealing with you again More
Credits to John Schultz I've known John for several years now and have personally purchased vehicles from him and have recommended my family, friends and my company to go to I've known John for several years now and have personally purchased vehicles from him and have recommended my family, friends and my company to go to him and Soerens for vehicles. I have found John to honest, straight forward, and an overall great person to know when it comes to opinions on cars. I tell all of my friends that John "knows cars", which is a quality that is vital to me when looking for a new or used car. I will continue to go to John in the future without reservation. Bob & Christy Hacker More
Very professional and friendly interaction Soerens Ford (Todd RIdder and his colleagues) were exceptional in my recent trade-in/ new care lease. They quickly located the vehicle I wanted, revie Soerens Ford (Todd RIdder and his colleagues) were exceptional in my recent trade-in/ new care lease. They quickly located the vehicle I wanted, reviewing my trade-in easily, and completed the necessary paperwork quickly. The dealership also has a wonderful area for small children to play/ watch child-friendly movies that was perfect for our 4 year old! More
Glad we did business with ''Nice Guys'' Many thanks to Bob Viall, Sales Manager and Randy Hoefs, Used Car Manager. They both are really very nice guys that made a buying a used car a very p Many thanks to Bob Viall, Sales Manager and Randy Hoefs, Used Car Manager. They both are really very nice guys that made a buying a used car a very pleasant experience. The whole Sorens team met our needs for a quality used vehicle at a price point we were happy with. Their efforts for customer satisfaction really excelled when we encountered a small problem with the vehicle after we got it home. We let Bob know about it and from that point on, he took control and Sorens very graciously fixed the problem to our satisfaction. Now that is what a responsible & dependable dealership does! My wife and I are 100% satisfied and we can truly recommend Sorens Ford as a auto dealership you will want to do business with. They really do live up to their slogan, ''The home of the nice guys''. Mike & Deb Moretti More
Purchase Used Car Excellent experience working with Pete Kraut - purchase a used Ford Escape and couldn't be happier. Didn't feel any pressure and he was easy to work Excellent experience working with Pete Kraut - purchase a used Ford Escape and couldn't be happier. Didn't feel any pressure and he was easy to work with. Thanks Pete! More
Soeren's Experience I had an excellent experience at Soeren's this April. A gentleman named Mark Schwerm took care of what I needed and was looking for. He was patient I had an excellent experience at Soeren's this April. A gentleman named Mark Schwerm took care of what I needed and was looking for. He was patient and informative with me since I wasn't fully set on the Ford Focus ST. I did my own research and we talked about other makes and models with perks and downfalls of each. Soeren's gave me the best deal and rate by far. They offer upgrades and do the normal sales things but they really want you to have the best experience possible. I added on the extended warranty to 75000 miles for a reasonable price. The salesman Mark and happened to own the same car that I was buying, so his knowledge for the vehicle was second to none. Stay Excellent Soeren's! More
New lease I just recently leased a 2016 Ford Escape, it was such an easy And enjoyable process! Tina and Adam were not pushy at all and we're both very informat I just recently leased a 2016 Ford Escape, it was such an easy And enjoyable process! Tina and Adam were not pushy at all and we're both very informative! I would recommend Soerens to everyone looking for a new car! More