Soerens Ford - Service Center

Audra was terrific to work with. She went above and beyond to help make sure my truck was taken care of and that the work was done correctly and quickly. Thanks Audra, and thank you She went above and beyond to help make sure my truck was taken care of and that the work was done correctly and quickly. Thanks Audra, and thank you Soren’s! More

Good information. frendy.on time with appointment..very clean building. Took care of my truck like it was there's frendy.on time with appointment..very clean building. Took care of my truck like it was there's More

Very dissatisfied with no response when phone calls to them are not returned to schedule service. Once, I can understand that maybe the service manager is too busy and I call them the next day and finally them are not returned to schedule service. Once, I can understand that maybe the service manager is too busy and I call them the next day and finally get to the car serviced. But for another issue when I called and left a detailed message to a different service department scheduler within a month and no call back is inexcusable. And this is for a used Ford vehicle under warranty that I recently bought from them. Should be called "poor service department". More

Great idea to text when I arrive at the service area. I didn’t have to wait long for a service rep to assist me. They identified the problem quickly and were able to resolve the issue in less than an h I didn’t have to wait long for a service rep to assist me. They identified the problem quickly and were able to resolve the issue in less than an hour. More

Entry into service area was quick and easy. Staff was very polite, personable and easy to talk to. Staff was very polite, personable and easy to talk to. More

A bunch of people that sell and fix and maintain cars and trucks for a lot of money. trucks for a lot of money. More

The vehicle was in for repair for almost 2 weeks and was delivered to my home not fixed. Vehicle is now making a squealing noise on first drive. delivered to my home not fixed. Vehicle is now making a squealing noise on first drive. More

Everything went well very. Even delivered my car to my house. I was very pleased. Even delivered my car to my house. I was very pleased. More

Ysudra and thre writers do a great job with our vehicles. The techs always get it right. The techs always get it right. More

Went to Soerens after dealer I bought truck from didn’t respond to two requests for service. Service personnel and communication were excellent. Only thing…most I ever paid for an oil change. respond to two requests for service. Service personnel and communication were excellent. Only thing…most I ever paid for an oil change. More