Soerens Ford - Service Center

Don't ever buy certified they don't cover anything Bought a certified pre owned explorer. The piece of mind of certified made the wife happy. Funny thing is we have had a few small things wrong with Bought a certified pre owned explorer. The piece of mind of certified made the wife happy. Funny thing is we have had a few small things wrong with the explorer and it is never covered! Soren's won't work with you on it by contacting Ford or standing behind fords products. Penny wise pound foolish as my next car will not be a Ford. The final straw is the purge valve went bad and that's not covered? Soren's wants 325 to put in a 40 dollar part that shouldn't take more than 30 min to replace! Avoid Ford certified it really doesn't mean anything! Avoid Soren's as they won't stand behind the products they sell. They are close and convenient so would have had all my oil changes and work done there if they would stand behind the Ford product and warranty but the don't so I will be going elsewhere More

Easy, convenient. So great to pull right in, have someone right there to start the process, register. The car was ready ahead of time. It was even washed! Thanks for gr So great to pull right in, have someone right there to start the process, register. The car was ready ahead of time. It was even washed! Thanks for great, friendly, efficient service. More

Friendly & well done Service was friendly and completed to my satisfaction. Extra work done to reset TPMS on all tires at no extra charge. They even washed the truck. Service was friendly and completed to my satisfaction. Extra work done to reset TPMS on all tires at no extra charge. They even washed the truck. More

Customer service that counts Tyler is always so helpful anytime I have a problem. He is my "go to" guy. I feel he is honest and looks out for my welfare. He goes way beyond my exp Tyler is always so helpful anytime I have a problem. He is my "go to" guy. I feel he is honest and looks out for my welfare. He goes way beyond my expectations. More

Friendly and easy to schedule Exactly what I expected from a service appointment. Also, I appreciated the waiting room to allow me to work while I waited for service to be complet Exactly what I expected from a service appointment. Also, I appreciated the waiting room to allow me to work while I waited for service to be completed. More

Friendly, reliable service I have been a customer of Soerens for more than 25 years. The service department has gone out of its way several times to help resolve problems that o I have been a customer of Soerens for more than 25 years. The service department has gone out of its way several times to help resolve problems that other dealers could or would not work on. More

Quick, clean, comfortable I truly enjoyed the visit and the professionalism of the staff. The waiting area was like none that I have been to. The snacks did it for me. I truly enjoyed the visit and the professionalism of the staff. The waiting area was like none that I have been to. The snacks did it for me. More

Excellent Service The people are honest and truly nice to work with, great service department personnel. On time and car is always washed. People inside also take tim The people are honest and truly nice to work with, great service department personnel. On time and car is always washed. People inside also take time to see if you need something to drink or snack on. More

Excellent!!! Friendly Service, excellent employees. Brought my dog in with me and everyone was very friendly with him. I would recommend anyone looking for a veh Friendly Service, excellent employees. Brought my dog in with me and everyone was very friendly with him. I would recommend anyone looking for a vehicle to stop in here. More

Great Service 'n Great Place I love bringing my 2013 Ford Escape to Soerens Ford, IF I have to have servicing. Friendliness is crucial to service and the service is great. I am h I love bringing my 2013 Ford Escape to Soerens Ford, IF I have to have servicing. Friendliness is crucial to service and the service is great. I am happy to tell anyone who will listen about the caring staff, the competence of the service technicians and the overall place. More