Solomon Ford

I really like this dealership’s service dept. The people are great and the place is clean. In addition, it is always easy to schedule service and they are upfront about what needs to be done. I w The people are great and the place is clean. In addition, it is always easy to schedule service and they are upfront about what needs to be done. I would have given a 5 Star rating but the young man that serviced my truck did not clean the old oil off the frame and when I got home it dripped on my garage floor. He also neglected to reset my service indicator. He was young guy and needed a little supervision. More

Solomon’s was a refreshing place to work with. There was no sales pressure, everything was explained, questions were answered. I would recommend Chris Sands and the team at Solomon’s. There was no sales pressure, everything was explained, questions were answered. I would recommend Chris Sands and the team at Solomon’s. More

We recently purchased a new truck from this dealership. The vehicle itself is great, and the sales process initially went smoothly. However, the experience changed significantly once we decided to finan The vehicle itself is great, and the sales process initially went smoothly. However, the experience changed significantly once we decided to finance the vehicle through our personal bank instead of the dealership. After informing the staff of our decision, the atmosphere became noticeably less welcoming. When it came time to complete the paperwork, we were not brought into the finance office and instead signed the final documents while standing in the lobby. No one reviewed the paperwork with us or walked us through the documents before signing. This stood out to us because we have previously purchased several vehicles from a sister dealership in the same group and had positive experiences there. We expected a similar level of professionalism and customer service. We are happy with the truck, but the final part of the purchasing experience did not reflect the level of customer service we anticipated. More

It was a good experience working with Anthony, no pressure. However, I feel I was low balled on my trade in. The Lincoln dealership was willing to go 5k but the appraiser at Solomon’s only offered 1 pressure. However, I feel I was low balled on my trade in. The Lincoln dealership was willing to go 5k but the appraiser at Solomon’s only offered 1200 hundred. Big discrepancy between the two. But my wife got a car that she likes. It would be interesting, to me, to know what you sold my trade In for, even at the auction. More

Dealer was not knowledgeable about the car,nor state tax charges and then the dealership wanted me to file for my tag even after they charged me doc fees and admin fees. Also dealer was trying to tell me to charges and then the dealership wanted me to file for my tag even after they charged me doc fees and admin fees. Also dealer was trying to tell me to use some other bank instead of Ford credit, which thankfully I had already been approved for the lower interest rate. More

Worst dealership award go to this place. They knew for hours I was traveling 4 hours to look at this truck and we get there and it was still dirty. Sketchy salesman Bob tried to throw $750 o They knew for hours I was traveling 4 hours to look at this truck and we get there and it was still dirty. Sketchy salesman Bob tried to throw $750 on top of the sales price for the truck being certified and for detailing the truck. Then made a fake phone call to the finance manager to see if it was okay if he took it off to make it look like I was getting a "good deal". The owner Normon must be on a power trip. He's disrespectiul to customers and makes snotty remarks. He says he has the best pricing within 750 miles. Probably explains why the truck has been sitting on the lot for 2 months. Low xxxxx trades and tries to talk your trade down. More then happy to drive 4 hours back home then buy anything from this clown. More

Our experience went ok. The vehicle we wanted to see was not at the lot when we got there as the owner was driving it. They acted like they were going to give us a great dea The vehicle we wanted to see was not at the lot when we got there as the owner was driving it. They acted like they were going to give us a great deal because of this along with the 200 miles he put on the “new” car. By the end of it there was no longer a great deal. The salesman added a “paint protection” as he said “they had to make money off it too”. I agreed to this thinking I was still getting a great deal and who wouldn’t want to have extra protection on their brand new black vehicle. The vehicle was listed lower online. The salesmen had me sign a paper which is my fault for not looking at what I was signing but basically once in financing I realized the “great deal” we were supposed to get was no longer great but that I had already signed whatever paper so that’s what I was getting. Even the finance guy checked to make sure this paint protection was added at this point because I was questioning the price and the salesmen said yes. When speaking rates, they told us it would be in the high 8s which is insane as my husband and I have 800+ scores. I went online and found BOA had a lower rate. I applied and of course got approved not far from their best rate to which the dealership could now match that rate. Funny. The best part of it is, our friend does detailing and looked at this “paint protection” they added…. that he swears they didn’t actually add. Overall I’m happy with my vehicle but this experience made me realize I really need to see what I’m signing and that “great deals” aren’t always great for me but more so the dealership. I may have had a better experience at a different dealership but the vehicle I was looking for was hard to find and they happened to have it so here I am. More

Excellent experience from start to finish, from internet enquiry to driving away in my new truck! Anthony Karlowicz was very professional, transparent and a pleasure to deal with. enquiry to driving away in my new truck! Anthony Karlowicz was very professional, transparent and a pleasure to deal with. More

Honest and friendly! Travis was awesome! Would recommend to family and friends!! Car buying can be so stressful, but they made this process easy and fun! Travis was awesome! Would recommend to family and friends!! Car buying can be so stressful, but they made this process easy and fun! More